Ratings based on 2,054 Verified Reviews

4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Kent England

Great lush hotel with excellent facilities

Posted Aug 20, 2017
Went here for a silver Anniversary absolutely loved the place, had a nice rooftop pool, sauna and bar.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Lovely hotel perfect location

Posted Aug 19, 2017
Stayed for four nights, close enough to all the main tourist hotspots of Barcelona. Staff were very helpful and the rooftop pool and bar was lovely.
4 out of 5
by A verified traveler from Barcelona

Well positioned, in need of some upgrading.

Posted Aug 18, 2017
Pleasent hotel, room was very dark. Better lighting required through out the room.
5 out of 5
Recommended
for Everyone
by A verified traveler from South Africa

Great location

Posted Aug 14, 2017
The hotel was very centrally located so it was easy to get around. Our family room was very spacious. They offered a good selection of food for breakfast and it was well prepared. All the staff were very friendly and helpful.
Comment from Hotel Management
Aug 18, 2017 by HGT Assistant director, Hotel Management
Thank you very much Vanessa for your excellent rating and review. We are glad to know you enjoyed one of our family rooms as well as the breakfast buffet and customer service. We hope to see you back again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Essex

Good location

Posted Aug 13, 2017
Pros: Quiet clean & friendly.
Quiet location but close to centre of city. 5 minutes walk from nearest metro station. Lovely roof terrace with bar & small pool including loungers. Plenty of restaurants & bars within walking distance.
Comment from Hotel Management
Aug 18, 2017 by HGT Assistant director, Hotel Management
Thank you Mel for sharing your opinion with future guests! we are proud to know your stay was up to par your expectations and hope to see you back again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA, USA

Icy Water

Posted Aug 12, 2017
The Gran Havana Silken was central to everything! The best part of it all is coming back to hotel after all the touring and walking to find cold icy water in the lobby. That was a wonderful welcome treat! The AC unit in the room really works well! It definitely made the hot and humid August Barcelona temp livable. FYI, there's 24Hour Store nearby that we frequented for beer, sodas, water, chips and ham. Next time the fam meets in Barcelona, we will definitely stay here! Thank you to Gran Havana Silken Hotel (management and staff) for making our Barcelona vacay the best one ever!!!
Comment from Hotel Management
Aug 18, 2017 by HGT Assistant director, Hotel Management
We are so happy that our teams had made your stay with us most unforgettable and that you had such great experiences throughout our hotel and services and enjoyed specially our complimentary icy water. Thank you for recommending us. Warmest regards from all the Gran Havana team!
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Great location and great hotel

Posted Aug 8, 2017
Really helpful staff, great rooftop pool and bar and really good room service food. Pros: AMAZING central location, had a pool, bar and deckchairs with sauna and steam room and shower by the Pool, yummy room service food, mac computer and printer free for guests to use near reception, comfortable bed and room. Small things like I've cold water with mint and lemon free for guests to help themselves to at any time and lots of towels in the room. Cons: I booked the comfort room (cheapest) and it was a little be small but expected as it's the cheapest. Pool is on the small side but warm and good for a leisurely swim. Rooms are not sound proof (could hear staff speakly loudly in the corridors). Pool is open from 9am-9pm but would have preferred the pool opening earlier like 6 or 7am as I'm an early riser and could have a morning swim. Overall a great hotel and would stay there again.
Comment from Hotel Management
Aug 11, 2017 by HGT Assistant director, Hotel Management
Many thanks for your recent stay at the Gran Hotel Havana and for taking the time to write this review. We are glad to read you enjoyed our central location and roof top facilities, as well as our comfortable rooms. Our mint and lemon iced waters in reception are complimentary for all our guests and we are happy you enjoyed them. regarding your suggestion about opening times of our swimming pool, we regret to inform you that in order to respect the rest of all guests the prudential bath time is set at 9AM. We hope that we will have an opportunity to welcome you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from gold coast, australia

Great hotel

Posted Aug 5, 2017
Great hotel. Fantastic staff. My partner was very sick and we requested an earlier check in time. Despite being full they arranged a room for us. It was very much appreciated!
Comment from Hotel Management
Aug 11, 2017 by HGT Assistant director, Hotel Management
Thank you very much for your great quotation and nice comments regarding our staff. We are dedicated to guest service and we are proud you noticed it! We hope your partner is fully recovered and have the opportunity to return to visit us in the near future
4 out of 5
Recommended
for Everyone
by A verified traveler from Kent

Lovely hotel, very central

Posted Aug 4, 2017
We enjoyed a 4 day break in the beautiful city of Barcelona and visited numerous attractions. The hotel was perfect for our stay and very central.
Comment from Hotel Management
Aug 4, 2017 by HGT Assistant director, Hotel Management
Thank you very much for sharing our experience with other travellers!. We are glad to know you enjoyed our facilities and service and hope to have another opportunity to welcome you back in a very near future
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Hotel is excellent with brilliant staff

Posted Jul 29, 2017
Pros: everything, location, size of the rooms, service
Cons: Don't offer room 101 and room102 to anyone when there is rubbish collection
Location: As I was driving it was very good and walking distance to the city and some of the attractions
One the first night we were given room number 101, it unfortunate that there was a rubbish collection made from the hotel basement at 5am, this made it a bad experience. However on complaining about this we were offered another room thus making our stay very nice.
Comment from Hotel Management
Aug 4, 2017 by HGT Assistant director, Hotel Management
We wish to thank you very much for sharing your recent experience at the Gran Hotel Havana . We greatly value your patronage and are delighted to hear about your enjoyment of our central location and service. We are happy to read our staff made everything possible to make your stay more comfortable chaning your room to another side of the Hotel. Please note that our rooms at the first floor with street view are double glass isolated so no noise should disturb you. We hope you will get the opportunity to visit us again.