Ratings based on 603 Verified Reviews

4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Oct 21, 2017 on Hotels
Comment from Hotel Management
Dec 12, 2017
Thank you very much
2 out of 5
by Charles

Posted Oct 18, 2017 on Hotels
AC out; unfortunately, we were told it was a city mandate to begin in October. :>(
Comment from Hotel Management
Nov 14, 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Departam
5 out of 5
Recommended
for Everyone
by A verified traveler from VA

Posted Oct 15, 2017
Pros: location
Cons: towels
Location: perfect location for Barcelona
Spent 10 days at the same hotel. Time well spent.
Comment from Hotel Management
Nov 14, 2017 by Front Desk, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Departam
4 out of 5
Recommended
for Everyone
by A verified traveler

Great position

Posted Oct 14, 2017
Loved the location. Friendly & helpful staff. However, shower temperature kept fluctuating.
Comment from Hotel Management
Nov 14, 2017 by Front Desk, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Departam
5 out of 5
by Karen

3night city break.

Posted Oct 13, 2017 on Hotels
Lovely modern decor and position ideal for exploring the Gothic quarter. Rooms clean & comfy, staff very friendly. Would stay here again.
Comment from Hotel Management
Nov 14, 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Departam
4 out of 5
by Evan

Great location, easy access, BUT hot and noisy.

Posted Oct 10, 2017 on Hotels
Great location, good value BUT...this being October (and despite hot weather) there was NO air conditioninng in any of the rooms. As a consequence it was uncomfortably hot and stuffy in our room. When we enquiried we were simply told the AC was either not working, or had been turned off for the winter (notwithstanding the 29 degree hot weather outside). The only option was to leave open small window - which provided only partial relief but also amplified the already strong noise from outside. No fans or any other relief was offered by management! Loved the roof top lounge, skipped the pricey breakfast for better options across the street.
4 out of 5
Recommended
for Everyone
by A verified traveler from North Vancouver, BC

Great spot

Posted Oct 4, 2017
Pros: Location!
Cons: More comfortable beds and pillows
Location: Right in the heart of El Born, close to the Picasso Museum, Arc de Triumf and the gardens.
Loved the location! You walk out into the heart of El Born in Barcelona which is the old part of town with loads of charm. Beds are very firm and pillows are ok so didn't have the best sleep. Hotel room was looking out into the tiny courtyard so not much natural light coming through but that was ok as we only spent the nights there. Staff is friendly and helpful, the roof top swimming pool is cute and cozy and the lounge area is very pleasant.
Comment from Hotel Management
Nov 14, 2017 by Front Desk, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Departam
3 out of 5
by A verified traveler

Posted Oct 3, 2017 on Hotels
Not particularly helpful staff - quite rude at times. Twin rooms at back of building are small with no view and not like the advertised pictures. Roof terrace service was friendly but slow and unattended for long periods of time. Luggage room is not locked or guarded so didn't feel safe.
Comment from Hotel Management
Nov 14, 2017
Sorry you did not like our hotel. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Convenient location

Posted Oct 1, 2017
Would highly recommend this modern hotel close to picsso museum and about 15min walk to Las Ramblas. Restaurant a little pricey compared to over local restaurants but staff lovely and friendly and there are plenty of places to eat within a short distance. Staff very friendly and helpful on reception and happy to help you with any questions. They have a lovely roof top bar which does becomes a little busy in the evenings but relaxing after a long day. Could do with more staff as Carlos very stressed coping on his own and chatting to his known visitors. We were disappointed when paying 25 euros for a bottle of wine and then given plastic glasses in the evening! Overall this is a great Hotel and would highly recommend. They have free water but no coffee/tea making facilities in the room. Would definitely return to this Hotel
Comment from Hotel Management
Nov 14, 2017 by Front Desk, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Departam
5 out of 5
by Francis

This traveler left a rating score only Posted Sep 26, 2017 on Hotels