Ratings based on 244 Verified Reviews

3.1 out of 5
53% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by Tracy

Great stay!

Posted Sep 19, 2017 on Hotels
Everyone in staff was friendly and professional.
Comment from Hotel Management
Sep 29, 2017 by Deboarh C, Hotel Management
Thank you for your review, we look forward to your next visit.
3 out of 5
by Joseph

Posted Sep 15, 2017 on Hotels
Comment from Hotel Management
Sep 19, 2017 by Deboarh C, Hotel Management
Thank you for your review
4 out of 5
by A verified traveler

Posted Sep 13, 2017 on Hotels
Comment from Hotel Management
Sep 19, 2017 by Deboarh C, Hotel Management
Thank you for your review
2 out of 5
by A verified traveler

Bad experience

Posted Sep 12, 2017 on Hotels
Mattress had a heavy urine smell. I got bites all over my body. In the morning I did try to talk to the gentlemen from reception by the name Chris, he was so rude. Did not even try to apologize, just rude and ignorant.Total disapoitment
Comment from Hotel Management
Sep 19, 2017 by Deboarh C, Hotel Management
Thank you for informing us of the situation, we take your concerns very seriously and you have my word we will address these issues.
1 out of 5
by A verified traveler

Posted Sep 11, 2017 on Hotels
Comment from Hotel Management
Sep 21, 2017
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts
3 out of 5
Recommended
for Everyone
by A verified traveler from Rancho San Diego

Two night stay

Posted Sep 6, 2017
Pros: The staff was polite and friendly, very helpful. The room was clean and well proportioned.
Cons: The room being downstairs by the office and laundry room was rather noisy with people talking loudly and a motorcycle coming and going.
Location: It was centrally located to restaurants, gas, bank, public transportation and drug stores. A couple miles to shopping center and casino buses.
The room was clean and staff polite. The motel was noisy especially in the morning. People talking loudly and a motorcycle coming and going was loud and annoying.
Comment from Hotel Management
Sep 29, 2017 by Deborah, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
4 out of 5
by Kelley

Posted Sep 4, 2017 on Hotels
Comment from Hotel Management
Sep 29, 2017 by Deboarh C, Hotel Management
Thank you
4 out of 5
by A verified traveler

Posted Aug 24, 2017 on Hotels
Great and Quiet
Comment from Hotel Management
Sep 1, 2017 by Deboarh C, Hotel Management
Thank you for your survey
4 out of 5
by Stephanie

Posted Aug 22, 2017 on Hotels
Comment from Hotel Management
Aug 25, 2017 by Deboarh C, Hotel Management
Thank you for your review
4 out of 5
by Daniel

Posted Aug 22, 2017 on Hotels
Comment from Hotel Management
Aug 25, 2017 by Deboarh C, Hotel Management
Thank you for your review