Ratings based on 296 Verified Reviews

3.7 out of 5
81% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, CA

Clean, comfy, & close to my daughter's apt.

Posted Nov 12, 2017
Pros: Clean, comfy, and convenient.
Cons: Parking. Towel rack & larger waste basket in vanity area of the bathroom.
Location: There is a 7/11 close by and a nice little donut shop which we really enjoyed. There is a nice park up the road and plenty of shopping nearby.
My 95 year old mother and I stayed one night at this nice Best Western hotel close to relatives who we were visiting. The room was on the ground floor which we requested because my mother can't do stairs. The room was nice and clean and the beds were comfy. It had a mini fridge & a microwave which were useful. The room we got was easy to access from the handicap stalls in the parking lot. The only drawback is that if you go out in the evening and come back after 9pm the parking is mostly taken and it's hard to find a good roomy spot close to the room.
3 out of 5
by A verified traveler from Chicago

OK hotel for the price

Posted Nov 6, 2017
Pros: Location. There's a Seven/Eleven right next to it, and a pizza place across the street
Cons: Front desk Customer service, specifically during the day
Location: Close to San Diego, as long as not driving during rush hour, you can be at the beach in less than 30 minutes
Hotel was clean, but needs some repairs. Outlets were really old and loose. When trying to connect charger or anything else, the plug in kept falling off on most of the outlets. The faucet in the bathtub kept coming out of the wall when turn on. I went to the service desk to ask if it was possible to repair at least one of the outlets, but the person on desk was on the phone (on his cell phone taking a personal call) and forgot about it. Went a few hours later and promised to send the repair guy, who never showed up. Also asked if another couple that came the following day could check-in early or let us know as soon as they could check in and also forgot about it. Terrible customer service.
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Weekend stay

Posted Oct 9, 2017
Comfortable and quiet. Good value. Only challenge was the parking. Arrive late and you may out of luck.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 16, 2017 on Hotels
4 out of 5
by Maggie

This traveler left a rating score only Posted Sep 14, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Tucson, Az

Great service with short notice!!

Posted Sep 9, 2017
We had to make a sudden stop and was able to reserve a room about an hour before arriving. The only thing I hated was the parking lot was very packed and some spaces block cars into their spots. Not a lot of available parking.
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Nice hotel and Pet Friendly

Posted Sep 6, 2017
Hotel is clean and includes breakfast. The only complaint on this visit is in the morning to take a shower there was no water pressure. Hotel was almost full so it must have been everybody taking a showers at the same time. Came out as little more than a drizzle.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 4, 2017 on Hotels
5 out of 5
by Emile J.

This traveler left a rating score only Posted Sep 4, 2017 on Hotels
3 out of 5
by Moshe J

This traveler left a rating score only Posted Aug 22, 2017 on Hotels