Ratings based on 11 Verified Reviews

4.0 out of 5
73% of guests recommend
4.2 Room cleanliness
4.6 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

A small stroll with a view into town

Posted Mar 30, 2016
Great stay at the hotel. Amazing staff. If anything they could improve on their restaurant a bit as well as the comfort of the beds (we got a very hard mattress) but great nonetheless
5 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

Nice facilities, incredible beds, good location

Posted Dec 26, 2015
When you arrive to the hotel you may think you are far away ftom everything, but that is not the case. At walking distance you will find the main street (it is down the small hill, and that is why you do not see it when you arrive). Nice hotel. Facilities are pretty new. Cozy bedrooms. Incredible and comfortable beds. The bathroom is larger than standard hotel rooms. The quality of the bathroom infrastructure is excellent. We felt comfortable and very safe at Cyan Hotel.
3 out of 5
by A verified traveler from Calgary, Canada

Decent hotel, but the amenities are a bit lacking

Posted Dec 13, 2015
Pros: Friendly staff
Cons: A better breakfast
Location: There is not much nearby - the center of town and most restaurants are about a 15-20 minute walk away.
The Cyan Calafate hotel is a basic hotel a little way from the center of town. It is clean, and the front desk staff are friendly. The breakfast was very basic (not as illustrated in the hotel photos on Expedia). When we stayed the water in the hotel was out, so we were unable to shower in the morning and the hotel did not provide bottled water or do anything to compensate us for the inconvenience. I realize that this is probably not a regular occurrence but the way the hotel handled it was disappointing - the management should have done more instead of leaving the desk staff with their hands tied.
3 out of 5
by A verified traveler from California

quiet and clean hotel

Posted Nov 27, 2015
Pros: clean, looks new, internet working well
Cons: set up a functional safe, sell at least water and snack in the hotel, a water boiler to make hot water would also be nice
Location: The nearest place to get water of food is 20 minute's walk into town, direction is not straight forward, part of route is not lighted
facilities in the room is not maintained. hair dryer did not work. Safe was functioning properly and no instruction to use. Maintenance person came to open it, but he could not give instruction in English. After his demonstation, the safe failed to work again. Reception service is irregular, the gentleman who checked me in conscientious and friendly, the those in the later days were not very friendly at all. The location is too far away from any shops and restaurant. I had to walk twenty minutes to buy a bottle of water, let alone to get some food to eat, this was very difficult in the cold evening.
5 out of 5
Recommended
for Everyone
by A verified traveler from Uberlândia

ótima opção

Posted Jan 30, 2017
Pros: Localização e atendimento
Cons: Café da manhã
Location: perto do centro, entretanto há um escada no caminho
ficamos muito satisfeitos com o hotel, o quarto, localização e atendimento. Foram nos indicados passeios e nos auxiliaram na compra.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excelente estancia

Posted Oct 17, 2016
Pros: El personal del hotel siempre fue muy amable y tuvieron una atención increíble El desayuno incluido era muy completo y delicioso
La habitación era como en la fotografía. La cama muy cómoda, el baño limpio y las áreas comunes del hotel muy lindas.
3 out of 5
by A verified traveler from mexico

Hotel lejos del centro del pueblo ,

Posted Oct 11, 2016
Pros: el personal, muy amable y eficiente
Cons: que tengan un shuttle hacia el pueblo
Location: El calafate es un pueblo sencillo ,pero la belleza de los glaciares compensa la sencillez del pueblito
el hotel es sencillo y Limpio; el personal es muy atento , pero esta muy lejos del centro y tienes que bajar unas escaleras para ir al centro que cuando regresas sientes que te mueres cuando las subes , el hotel es mucho mas sencillo de lo que se ve en las fotos
4 out of 5
Recommended
for Everyone
by A verified traveler

Equipe super atenciosa

Posted Sep 27, 2016
Os funcionários são excelentes e super prestativos. O hotel fica bem próximo da avenida principal de El Calafate e eles oferecem a venda dos pacotes de passeios direto na recepção sem diferenças absurdas de preço.
4 out of 5
Recommended
for Everyone
by A verified traveler

Gemütliches Hotel

Posted Feb 16, 2016
Gemütliches Hotel mit freundlichem und hilfsbereiten Personal. Das Hotel liegt leider nicht direkt im touristischen Zentrum und erfordert daher einen 15 minütigen Spaziergang zu Geldautomaten und Café/Restaurants. Man kann aber auch im Hotel selber essen und die Tourveranstalter holen einen sowieso ab, so dass dieser Nachteil nicht wesentlich ist.
4 out of 5
Recommended
for Everyone
by A verified traveler

Un sogno che si realizza

Posted Jan 11, 2016
Pros: Vicino al centro (10 minuti a piedi) e molto silenzioso
Cons: La colazione dovrebbe essere più curata. Il cartello "la colazione deve essere consumata solo in sala) lo toglierei!
Indimenticabile esperienza. Chi ama il trekking consiglio di fare almeno 3 giorni di soggiorno