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Get an overview of this hotelFamily-friendly hotel with restaurant and indoor pool

Popular property highlights

Free self parking
Free WiFi
Restaurant
Indoor pool
Laundry facilities

Location

This family-friendly El Calafate hotel is located on the waterfront, within 3 mi (5 km) of Anfiteatro Del Bosque, Gnome Village and Argentinian Museum of Toys. Glaciarium and Santa Teresita del Nino Jesus Church are also within 3 mi (5 km).

Hotel Features

Along with a restaurant, this smoke-free hotel has an indoor pool and a bar/lounge. Free WiFi in public areas is provided, as well as free self parking, a free shopping center shuttle, and a free manager's reception. Other amenities include a coffee shop/café, a sauna, and a meeting room.

Room Amenities

All 70 rooms boast private spa tubs and jetted tubs, while also providing free WiFi, free wired Internet, and LCD TVs with cable channels. Guests will also find pillowtop beds, DVD players, and minibars.

Renovations & Closures

The following facilities will be closed from 18 June 2018 to 22 June 2018 (dates subject to change):
  • Swimming pool
  • Sauna
  • Spa tub

Hotel Amenities

Hotel Amenities

Xelena Hotel & Suites features an indoor pool and a sauna. Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary.

This family-friendly hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Xelena Hotel & Suites is a smoke-free property.

  • Bar/lounge 
  • Free shopping center shuttle 
  • Babysitting or childcare 
  • Elevator/lift 
  • Indoor pool 
  • 24-hour front desk 
  • Porter/bellhop 
  • Tours/ticket assistance 
  • Restaurant 
  • Year Built 2007 
  • Coffee shop or café 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Free wired Internet 
  • Computer station 
  • Smoke-free property 
  • Safe-deposit box at front desk 
  • Free reception 
  • Luggage storage 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Gift shops or newsstand 
  • Laundry facilities 
  • Total number of rooms - 70 
  • Television in common areas 
  • One meeting room 
  • Number of floors - 6 
  • Number of buildings/towers - 1 
  • Multilingual staff 
  • Fireplace in lobby 
  • Free newspapers in lobby 

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Room Amenities

  • DVD player 
  • Premium bedding 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Jetted bathtub 
  • Bidet 
  • Slippers 
  • Bathtub only 
  • Desk 
  • In-room safe (laptop compatible) 
  • Blackout drapes/curtains 
  • Private spa tub 
  • Cable TV service 
  • Free WiFi 
  • Free wired Internet 
  • Dial-up Internet access (surcharge) 
  • Room service (limited hours) 
  • Egyptian-cotton sheets 
  • Pillowtop mattress 
  • LCD TV 
  • Connecting/adjoining rooms available 

Where to Eat

A complimentary manager's reception is offered each day.

MORA - Overlooking the ocean, this restaurant serves dinner only. Open daily.

PIERROT - Overlooking the ocean, this lobby lounge serves breakfast and lunch. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool and a sauna.

Children under 14 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Spa Services

  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Minimum check-in age is 21

Special check-in instructions:

All citizens of Argentina will be charged the national value-added tax (21%) upon check-out. Foreigners on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
No cribs (infant beds) available

Fees

You'll be asked to pay the following charges at the property:
  • The 21% national VAT (value-added tax) is not included in the price, and will be charged at the property upon check-out for all citizens of Argentina. Foreigners on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveler will also be subject to the national VAT (21%).
The charges below are included in your overall room price:
  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for full breakfast: USD 20 for adults and USD 20 for children (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Xelena
  • Xelena El Calafate
  • Xelena Hotel
  • Xelena Hotel El Calafate
  • Xelena Deluxe Hotel El Calafate
  • Xelena Deluxe Suites Hotel El Calafate, Argentina - Patagonia
  • Xelena
  • Xelena Hotel & Suites El Calafate, Argentina - Patagonia

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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