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Great breakfast with good variety. Quiet Rooms and friendly welcome!
Rhonda
Stayed 1 night in Apr 2024
6/10 Okay
Michael, Las Vegas
Mar 9, 2024
Disliked: Property conditions & facilities
Staff tries property is in horrific conditions… bed is not comfortable and WiFi works intermittently
Michael
Stayed 1 night in Mar 2024
Response from Cecilia on Mar 11, 2024
Michael, we would like to know more about your stay with us. Please contact us by email and leave an email or a phone where we can reach out to you.We apologies for all the inconvenience.
8/10 Good
Christopher
Mar 1, 2024
Liked: Staff & service
The Male Receptionist was extremely informative and helpful when suggesting places to visit when time was limited. Accommodation was clean but a little tired, Unusual to find a kitchen as part of the accommodation but would suit back packers. Very quiet even though centre of Bueno Aires.
Christopher
Stayed 2 nights in Jan 2024
Response from Cecilia on Mar 4, 2024
Christopher, thank you so much for your comments. We really appreciate them.Hope to see you again soon!
8/10 Good
Leslie
Traveled with family and small children, Traveled with family
Very slow WiFi not working at times. Not changing towels every day, old worn out towels.
Could hear every step from room above. No heat.
Max
Stayed 4 nights in Apr 2023
Response from Cecilia on Apr 20, 2023
Max, Thank you for sharing your comments with us. They are really helpful. We are working on the WIFI connection to improve it.The hotel controls the heat/ air conditioning, so it is impossible to control it in each room. Sometimes it isn't easy to accomplish every guest with the tight temperature.
Good location for cruises. Clean and good breakfast options
otha
Stayed 1 night in Mar 2023
Response from Cecilia on Apr 20, 2023
Thank you so much for choosing us!Hope to have you again soon at the hotel.
8/10 Good
Stephanie
Mar 6, 2023
Liked: Cleanliness, staff & service, room comfort
Great hotel for a pre/post cruise home base
A reasonably priced hotel in a safe walking neighborhood, close to shops and restaurants and the cruise ship terminal. The pool was a great way to cool off after a day in the sun!
Stephanie
Stayed 3 nights in Mar 2023
Response from Cecilia on Apr 20, 2023
Stephanie! It was really lovely to have you in the hotel. We are pleased that you enjoyed our stay with us!
Walking distance to many coffee shops, restaurants and parks.
HEATHER
Stayed 2 nights in Jul 2022
4/10 Poor
Dan
Feb 28, 2022
Disliked: Property conditions & facilities
Vastly different from previous stay in this hotel
Extremely disappointed. A seven day stay began with an apparent toxic vapor on our floor (7) The odor was detectable during our first night's sleep. The hotel offered to change floors/rooms the following evening. STaff did their best but had no explanation for the matter
We had a most comfortable and relaxing stay. Our room was actually a suite and had BBC world which was a nice bonus for us. Hotel was also very reasonably priced. Actually extended our stay by 3 days. Location was also excellent with lots of good bars and restaurants as well as lovely parks and squares nearby.
Deirdre
Stayed 2 nights in Feb 2020
Response from Luciana- Reservations Dept. on Mar 11, 2020
Thank yu Deidre for your great feedback! We hope to have you visitin soon. Regards
Service was excellent. We arrived early and because our room was ready they allowed us up. If it wasn't ready they have a back room that our luggage would be stored safely until our room was ready. They spoke English very well which really helped as our Spanish is terrible. The pool on the roof was warm and inviting and the buffet breakfast excellent. We did have a meal there as well and absolutely delightful. Would recommend to anyone, reasonable price, excellent service.
Verified traveler
Stayed 1 night in Feb 2020
Response from Luciana- Depto de Reservas on Feb 29, 2020
We are so glad to hear that your stay was much enjoyed !
Hoping to have you visiting our hotel back soon!
I have two minor complaints: 1. There are no English speaking channels on the TV. 2. There is a small coffee maker in the room, but the hotel does not provide any coffee for it.
Other than this I really enjoyed this hotel. The service was good, the breakfast was good, the beds are comfortable, and the location is great.
Eileen
Stayed 3 nights in Feb 2020
Response from cecilia on Feb 21, 2020
Thanks for your comments. Sorry about the TV programmes.
good location, room was very large. Tub was a bit awkward but OK. Gym equipment very old and needs to be refreshed. Pool OK but not heated and rooftop closes early even on New years Eve!
The breakfast is very boring and the coffee is terrible. The location is good but the front rooms are extremely noisy due to the buses and heavy traffic.
Hotel is dated but comfortable, clean, and big rooms for the price.
Livinov
Stayed 3 nights in Jan 2020
Response from luciana- reservations department on Jan 15, 2020
thank you for sharing your opinion. we work every day to improve our services. we hope to have you visiting back !!
The hotel is centrally located in the Retiro neighborhood which is a very upscale part of Buenos Aires. The hotel itself is very cozy and has a rooftop pool, gym as well as spa services. The surrounding neighborhood has tons of options for bars, restaurants and nightlife.
The decor is a little old-fashioned but the room was spacious and pretty good value for money overall. Beds and bedding were nice and clean though the towels could have been more luxurious. Breakfast had a good range of options though cutlery was not always replaced when it ran out and some of the cakes and pastries were a little dry. Reception staff were very helpful on a number of occasions.