Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed) | View from room

Reviews of Best Western El Centro Inn

2.5 out of 5
Best Western El Centro Inn
2352 S 4th Street, El Centro, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 259 out of 479 reviews" "
Rating 8 - Good. 133 out of 479 reviews" "
Rating 6 - Okay. 57 out of 479 reviews" "
Rating 4 - Poor. 17 out of 479 reviews" "
Rating 2 - Terrible. 13 out of 479 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and fast check in. Very clean
Stayed 1 night in Mar 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Lyrit

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great for a Best Western property.
Stayed 2 nights in Feb 2024

6/10 Okay

Justin

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Clifford

Traveled with partner
TV never worked properly even after staff checked it.
Stayed 1 night in Feb 2024

8/10 Good

Michael, Mosinee

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was as expected. I do not like the idea of filling up these hotels with contractors, then charging premium prices because there are lack of rooms in the area.
Stayed 1 night in Feb 2024

6/10 Okay

Lizbeth

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Diana

Stayed 1 night in Feb 2024

4/10 Poor

Donna

Traveled with partner
Liked: Amenities, property conditions & facilities
Loved the room - the check in staff was a bit off key . Need a shower cap in the bathroom thank you
Stayed 1 night in Feb 2024

10/10 Excellent

Victor, Chula vista

Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Stayed 1 night in Dec 2023

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Dec 2023

4/10 Poor

catherine

Traveled with family
Liked: Staff & service, amenities
The rooms really smelled like chemicals. I appreciate that you are cleaning but the smell was overwhelming.
Stayed 1 night in Nov 2023

4/10 Poor

rick

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
the carpeting in the room needs to be replaced with vynal flooring!!!
Stayed 1 night in Nov 2023

10/10 Excellent

John, Pago Pago

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2023

8/10 Good

Greg

Stayed 1 night in Nov 2023

8/10 Good

Yesenia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Cleaning was ok. But the room was very stuffy. It had a weird smell, almost like cigarette but not quite. It was just not a pleasant smell at all.
Stayed 1 night in Nov 2023

10/10 Excellent

Roxanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that was disappointing was the hot tub was gone. They updated their website but expdia site said there was. That is the only reason I booked the hotel. Was really looking forward to it at the end of our three day drive
Stayed 1 night in Nov 2023

10/10 Excellent

Esther

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe staying here overnight and will stay here again in the future.
Stayed 1 night in Nov 2023

2/10 Terrible

Madeline

Disliked: Cleanliness, staff & service, property conditions & facilities
The sinks in the room were flooded with sewage water. The staff was not apologetic or accommodating or looking to be helpful in any way. I would have expected better service
Stayed 1 night in Nov 2023

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. Parking was accessible. The breakfast was delicious. Lastly, the staff was helpful. Great experience. I would definitely stay again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
They are very honest ! We left a wallet with lots of money in it and they found it and left it at the front desk for us.
Stayed 2 nights in Oct 2023

10/10 Excellent

Richardo Rene

Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy highway access. Very quiet and close to food
This hotel was quiet, clean and well maintained. The included breakfast was ample and very good. The food selections were very good. The hotel is located next to three retail food choices and is next to the freeway access ramps. It was a very pleasant experience and i would use this hotel again.
Stayed 2 nights in Oct 2023

10/10 Excellent

PTG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and front desk very helpful
Stayed 1 night in Oct 2023

8/10 Good

DIANE

Stayed 1 night in Oct 2023

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay
We were really impressed with the hotel. Very clean. Front desk help was great. We will definitely stay here again next year.
Stayed 1 night in Oct 2023

4/10 Poor

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
we paid for a two day stay . After the first night , we came back for a second night and there was not any room service done. We needed two get our own fresh towels ,tissues , empty waste can. The quality control for the cleaning crew was absent.

8/10 Good

Cesar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean, the front desk was helpful.
Stayed 1 night in Jul 2023

10/10 Excellent

Alejandro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice , comfortable and staff was very accommodate and professional
Stayed 1 night in Sep 2023

10/10 Excellent

Becky

Stayed 1 night in Sep 2023

10/10 Excellent

Christian

Stayed 1 night in Aug 2023

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Melissa

Stayed 2 nights in Aug 2023

10/10 Excellent

Barbara

Stayed 1 night in Aug 2023

4/10 Poor

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The floor was filthy. I don't think they ever clean the floors.
Stayed 3 nights in Jul 2023

4/10 Poor

Cynthia

Business traveler, Traveled with partner
Liked: Staff & service, amenities
I had a leak in my room and they were really helpful even though I went from a king bed to a queen room
Stayed 3 nights in Aug 2023

10/10 Excellent

Juan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen servicio
Stayed 1 night in Jul 2023

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
The employee that met us at the front desk was very friendly and personable. Very nice smile, quick and efficient!
Stayed 1 night in Jul 2023

8/10 Good

Arman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Sabrina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price. Only con was that there were no outlets by the desk or on lamps to charge phones, tablet, etc. Had to move furniture to reach them.
Stayed 2 nights in Jul 2023

8/10 Good

Terry

Stayed 1 night in Jul 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Kellen

Stayed 1 night in Jun 2023

10/10 Excellent

Wesley

Stayed 3 nights in Jun 2023

10/10 Excellent

Mayra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay with family. Very clean
Stayed 3 nights in Jun 2023