Ratings based on 220 Verified Reviews

4.4 out of 5
81% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

downtown BA

Posted Sep 3, 2017
Pros: Good gym, wifi, lobby, bar area, nice breakfast & very helpful staff...
Cons: very happy with everything...
Location: close to La Florida St., sights, and transportation.
Buenos Aires is a terrific city, walkable, likeable and friendly... bus tour is useful, have your shoes shined on the street, stop for coffee...
Comment from Hotel Management
Sep 11, 2017 by Guest Services, Hotel Management
Dear Paul, We really apreciatte your excellent comments. Your words are a great motivation to continue in our daily duty to offer the best service to all our guests. Hope we will be welcoming you again at Hotel Emperador.
5 out of 5
by Karin

Great hotel in Buenos Aires!

Posted Jun 20, 2017 on Hotels
Really wonderful hotel....very well situated, nice amenities and pool, extremely helpful staff. Room service quick and tasty. Good wifi. Would definitely recommend. Only one minor complaint-- should have tissues in the room--specially got ven that it was winter!
Comment from Hotel Management
Jun 27, 2017
Thank you so much for all your positive comments. We are glad to know that you have enjoyed your stay with us. Hope you will choose Hotel Emperador again in your next visit to Buenos Aires. Cordially yours,
5 out of 5
Recommended
for Everyone
by A verified traveler from g

Excellent hotel

Posted Jun 8, 2017 on Orbitz
Enjoyed very much the hotel and the city Hotel superb,staff very helpful and breakfast worth of five stars
Comment from Hotel Management
Jun 27, 2017 by ., Hotel Management
Dear Guest, Thank you so much for all your positive comments. We are glad to know that you have enjoyed your stay with us. Hope you will choose Hotel Emperador again in your next visit to Buenos Aires. Cordially yours,
3 out of 5
by A verified traveler

Disappointed

Posted May 16, 2017
A far cry from a 5* hotel. The only good thing about it is its location. Rooms need proper maintenance, and most importantly client service has to improve.
2 out of 5
by A verified traveler

Not as Good as it Look

Posted May 3, 2017
Cons: service
The room service menu is terrible; they cahrge for everything; no iron board or iron to use.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

Awesome Nothing more needed

Posted May 1, 2017
What an experience. Excellent hotel staff very big room and all the amenities are first class. Will definitely stay here again. Thank you
Comment from Hotel Management
Jun 27, 2017 by ., Hotel Management
Dear Guest, Thank you so much for all your positive comments. We are glad to know that you have enjoyed your stay with us. Hope you will choose Hotel Emperador again in your next visit to Buenos Aires. Cordially yours,
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney Australia

Fit for a king

Posted Apr 25, 2017
Great staff, very clean room. Spacious and well maintained. I've stayed here before and I'll stay here again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel close to very good restaurants

Posted Apr 17, 2017
Pros: Staff very corteous
Cons: Everything OK
Location: A little far from shopping area
Stayed only for one night. I knew this hotel from a previous stay
5 out of 5
Recommended
for Everyone
by A verified traveler

very nice hotel!

Posted Apr 10, 2017
Pros: very luxurious feel, great breakfast, nicely appointed rooms
Cons: i had a few problems connecting to basic free wifi. there is premium wifi available for an extra cost which i found to have much better performance
Location: the main avenue is a little busy so it's not the nicest of views, but you never notice this in the rooms.
this is a very nice hotel centrally located. within easy walking distance to a number of popular areas and located very close to retiro station.
3 out of 5
by A verified traveler from boston

Looking for shampoo

Posted Feb 19, 2017
Pros: Location
Cons: Raise room service to the quality expected for this class of hotel
A well located, convenient first class hotel with poor room service. The hotel charges for everything: no free water bottle, coffee pot in the room is both minimum and expensive, the cleaning staff does a minimum job ( coffee pot not clean, no replacement of used soap and shampoo). I had to call in room service and wait for twenty minutes to obtain one shampoo bottle... Not an hotel to recommend when there are other top hotels in the same area.