Ratings based on 321 Verified Reviews

3.9 out of 5
85% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel, very well located.

Posted Oct 7, 2017
nice hotel, very well located. Rooms are big, comfortable, but need some maintenance.
Comment from Hotel Management
Oct 11, 2017 by fen, Hotel Management
Dear guest, Thank you for choosing Esplendor Buenos Aires for your stay. We are glad to know that you enjoyed your stay during your trip. We also take note of the things you have mentioned to improve our service. We look forward to seeing you soon. Kind regards, Esplendor Buenos Aires staff.
1 out of 5
by A verified traveler from NY

Don't trust the photos

Posted Mar 16, 2017
The photos shown on site are much better than the real conditions. The hotel is small and poor maintenance. Bad smell in rooms. A lot of mosquitoes in one of our room. The only credit is near the shopping mall. Don't waste your money.
Comment from Hotel Management
Mar 29, 2017 by fen, Hotel Management
Dear Michelle. Thank you very much for choosing Esplendor Buenos Aires. We apologize for the issues you experienced during your stay. We always give the best of us in order to offer a memorable experience to our guests. We will work harder so we can meet your expectations next time. We are looking forward to see you again in the near future. Best regards, Espendor Buenos Aires staff.
4 out of 5
by Cathy

Basic good hotel in excellent location

Posted Feb 26, 2017 on Hotels
Clean, great location, in-room safe (breakfast can be had at nearby shopping mall food court or fast food place on corner). Basic hotel good for the 2 days we had to explore the city. Need to bring bathtub suctioncup appliques to prevent slip/fall. Front desk is efficient, friendly and professional. Very good value for the money at its location in the city.
Comment from Hotel Management
Mar 29, 2017 by Matias Ranieri Gerente, Hotel Management
Dear Cathy, Thank you for staying with us here at Esplendor Buenos Aires. We are glad that you enjoyed your stay with us and look forward to welcoming you back! Kind regards, Espendor Buenos Aires staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great location and fair price

Posted Feb 10, 2017
Pros: Great staff..very friendly and helpful, especially Santiago. Love the location and the high ceilings and spacious rooms....bed also very comfortable.
Cons: My husband misses not having a gym. There is no restaurant but the breakfasts are great and there is a lovely restaurant across the street.
Location: Great location..close to shopping at the Pacifica Galleria, theater at Theatro Colin and the Recoleta area for amazing architecture..
The hotel is close very central.....not far from San Telmo, Recoleta, the Plaza de Mayo ....great for walking but also short cab rides away and Taxis are not expensive. A healthy breakfast is included with the room and the room rates are reasonable ....love the high ceilings and large floor to ceiling windows that open onto Juliette balconies...very elegant but modern at the same time..
Comment from Hotel Management
Mar 29, 2017 by fen, Hotel Management
Dear Nancy, Thank you for staying at Esplendor Buenos Aires. We appreciate your review, and we hope your experience was good enough! We are looking forward to see you again. Kind regards, Espendor Buenos Aires staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from Boynton Beach, Florida

Smack in the middle

Posted Nov 10, 2016
Pros: Location and buffet breakfast.
Cons: Nothing particularly.
Location: It's described in the review.
Talk about location, you can walk from here to the obelisk, the pedestrian Florida and LaValle streets, the overwhelming Galerias Pacifico (3 story mall) is right next door, the Casa Rosada and the Cathedral are but 10 minutes away, plus a nice cafe right across the street. Would have liked if they would have bent the rules and allow us to check in earlier than 2, and even at 2 the rooms were not ready for another half hour - perhaps maintenance understaffed? The check-out is way too early at 10 AM, and our group of 6 had to wait until 7:30 PM to go to the airport, everyone in our group was sick with a cold and we took over their first floor game room, they were very nice to allow us the use for such a long time and arranged for great airport transportation - intl. airport is a solid 45 minutes away, remember that.
Comment from Hotel Management
Nov 17, 2016 by Esplendor Buenos Aires Staff, Hotel Management
Prezada Rudy, Obrigado por escolher-nos na sua visita a Buenos Aires. Recebemos suas generosas palavras com muito entusiasmo e já a compartilhamos com toda a nossa equipe. Esperamos recebê-la novamente na sua próxima visita. Atenciosamente,
5 out of 5
Recommended
for Everyone
by A verified traveler from McAllen

Great hotel in the heart of Buenos Aires

Posted Nov 8, 2016
Pros: Location and decoration, the rooms are very big.
Location: the location can not be better, next to the most beautiful shopping center of B.A. Galleries Pacifico, to the pedestrian street Florida and close to T
It is a beautiful old hotel remodeled with very modern look, the rooms are super confortable and big, the location can not be better, next to the most beautiful shopping center of B.A. Galleries Pacifico, to the pedestrian street Florida and close to all mayor tourist attractions, every time we come to BA we stay here, it is the perfect value for your money.
Comment from Hotel Management
Nov 15, 2016 by Esplendor Buenos Aires Staff, Hotel Management
Dear guest, Thank you for choosing Esplendor Buenos Aires for your stay. We are glad to know that you enjoyed your stay during your trip. We look forward to seeing you soon. Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 9, 2016
Wonderful, really comforting, and the staff at the desk were great and very friendly.
Comment from Hotel Management
Nov 9, 2016 by Esplendor Buenos Aires Staff, Hotel Management
Dear guest, Thank you for choosing Esplendor Buenos Aires for your stay. We are glad to know that you enjoyed your stay during your trip. We look forward to seeing you soon. Kind regards,
2 out of 5
by Lindsay

Posted Jun 1, 2016 on Hotels
The hotel was dirty. Our pillow had dirt stains on it and the replacement had red stains. The bathroom was gross and tiles were falling off. Our flight was cancelled and we arrived a day late and they would not agree to refund one night. The place was empty.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas, USA

Posted Apr 11, 2016
Very nice and helpful hotel staff. Great place to attractions, restaurants, shopping, and my work. Will stay here when I come to down next time. Thanks!
4 out of 5
by Jonathan from Atlanta

Clean, Modern, Simple

Posted Feb 29, 2016 on Hotels
Clean rooms in a great location within a large landmark mall, the Galerias Pacifico, which made it a lot easier to find for taxi drivers than some other boutique hotels that I have stayed in. I should note that the mall is within a beautifully restored building that must date at least from the early 20th century. The room (we upgraded to the 3-person suite) was huge -- and not that much costlier. It was clean and outfitted with modern decor. Some of the details could have been better: The door to the bathroom didn't completely latch and the shower wasn't all that attractive, but you couldn't ask for a more solid room for the price in such a great area, just one block over from Florida street and close to the Buquebus ferry to Uruguay. Breakfast was included. Nothing fancy, but certainly ample and better than what you get at a lot of U.S. hotels, and the cafe's hardwood floors and decorative columns gave it a nice European ambiance. Some days the coffee was better than others (but hey, there's a Starbucks less than a block away...) All in all, this property was well-appointed and accomplished what it set out to: solid rooms in a modern, simple and overall stylish setting.