Ratings based on 626 Verified Reviews

4.2 out of 5
81% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Unclean, Overrated, Noisy Hotel! Very disappointed

Posted Aug 31, 2017 on Hotels
Super noisy hotel, Not clean enough, clean your toilet cover seems like never replaced, No hot water, you are lucky if you could take shower between 9-10 am, Internet does not work, Unfriendly and mean staff, Expect phone calls from the hotel staff after midnight, even at 3 am. Solution; unplug the room phone
1 out of 5
by A verified traveler

Terrible experience. No hot water!! Dirty hotel.

Posted Aug 31, 2017 on Hotels
I am not a type of person who leaves negative feedbacks but i do believe that i need to leave this; - Hot water; on/off you do not have hot water at all times, - Internet was not working; they placed a router into the room and still it was on/off. You won`t be able to connected nore than 2-3 minutes. - A/C; it is not connected to the power. You need a ladder or chair to plug in and unplug to turn off. Pic is attached. - TV remote is not fully functioning; you need to get up and use the buttons on tv to switch channels or to control the volume, - Noise; super noisy street. Buses/cars are passing by even after midnight. People are on street most of the time so good luck with sleeping. - Cleaning; they want you to keep using same towels although you leave them on the floor. They hang it back for your use. They give you new ones if you ask tho. - Breakfast is kind of joke; not even eggs. If they run out anything they do not re-fill. You need to be there by 9 am if you want some scrambled eggs or bread. This is the first hotel i have ever seen shuts up entire service at 10 am sharp. They block the entrance and turn off coffee etc. No forks, knifes on tables; you need to ask and learn spanish. - Check out is by 11 am sharp. If you have a late flight and you need to keep 1-2 hours more; they charge you half day price.
3 out of 5
by A verified traveler from Aventura, FL

Not a great location

Posted Aug 23, 2017
The hotel was ok. The street it is at is desolated at night, and it was a little scary to go out on foot.
4 out of 5
Recommended
for Everyone
by A verified traveler

Oddly decorated but a great deal

Posted Aug 23, 2017
Cons: decor
Lennox is a fine hotel--great staff, solid breakfast and spacious rooms. And the price is reasonable. But the decor reminds me a bit of Las Vegas circa 1980s. The rooms are dark with black wallpaper, LED mini spotlights and mirrors. I expected a torch singer to pop of the closet at any minute. Also enjoy the giant image of bamboo in the center atrium of the hotel....not quite sure of its relation to Buenos Aires!!
4 out of 5
Recommended
for Everyone
by A verified traveler from United States

Nice Boutique Hotel

Posted Aug 4, 2017
Pros: Staff are very courteous.
Cons: Showers need bleaching
Lovely hotel at a very convenient location. A lot of the attractions in the city is walking distance from the hotel. The staff are very kind and friendly. The rooms are spacious and I specially enjoyed the mini kitchen with dining table. I will definitely recommend this hotel for both short and longer stays.
4 out of 5
by Lori

1st time BA visit was great experience!

Posted May 18, 2017 on Hotels
Overall this hotel was very comfortable, clean and nice. They offered a nice variety for breakfast, the staff and front desk personnel were friendly and helpful. We had a problem with the closet door on our day of departure and they were very expeditious in correcting the problem. Beds were great! Sitting and kitchen area in the room were nice. Wouldn't recommend the room next to the business center room as it gets a bit loud during the week. It was quiet on the weekends. Would recommend to friends and would stay again.
Comment from Hotel Management
Jun 12, 2017 by Lennox Staff Buenos Aires, Hotel Management
Dear Mr.Lori, thank you for having left feedback about the hotel. Your comment is very important because it helps us to continue improving the quality of our services. We hope to see you again on your next visit to the city. Sincerely, Juan Cruz Aguirre , Front Desk
3 out of 5
by Yin tong

Posted Mar 25, 2017 on Hotels
Location is so so as we all know what is Buenos Aires You will not out by the dark
3 out of 5
by A verified traveler

Unpleasant stay

Posted Mar 21, 2017 on Hotels
It wasn't good enough for the payed price, the hotel refused to refund sales tax, they said I have to ask The site HOTELS for tax refunding, I wish if there someone who can tell how I can get tax refunding. Breakfast poor variety and tasteless . the left unfuntional most of the time!
4 out of 5
by A verified traveler

Posted Mar 17, 2017 on Hotels
The area is not the most clean although the location is very good. The staff is very friendly and helpful. The jacuzzi and sauna are a plus for the guests. Overall yes, I would book again this hotel.
Comment from Hotel Management
Mar 19, 2017 by Lennox Staff Buenos Aires, Hotel Management
Dear Mr./Mrs., thank you for having left feedback about the hotel. Your comment is very important because it helps us to continue improving the quality of our services. We hope to see you again on your next visit to the city. Sincerely, Juan Cruz Aguirre , Front Desk
3 out of 5
by craig

Okay to lay your head.

Posted Feb 27, 2017 on Hotels
ok hotel, can't complain at £60 including breakfast. Walking distance to major sites. Reasonable breakfast. Good airport shuttle.
Comment from Hotel Management
Mar 2, 2017 by General Manager, Hotel Management
Dear Mr. Craig, thank you for having left feedback about the hotel. Your comment is very important because it helps us to continue improving the quality of our services. We hope to see you again on your next visit to the city. Sincerely, Juan Cruz Aguirre , Front Desk