Ratings based on 574 Verified Reviews

4.3 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by Yin tong

Posted Mar 25, 2017 on Hotels
Location is so so as we all know what is Buenos Aires You will not out by the dark
3 out of 5
by A verified traveler

Unpleasant stay

Posted Mar 21, 2017 on Hotels
It wasn't good enough for the payed price, the hotel refused to refund sales tax, they said I have to ask The site HOTELS for tax refunding, I wish if there someone who can tell how I can get tax refunding. Breakfast poor variety and tasteless . the left unfuntional most of the time!
4 out of 5
by A verified traveler

Posted Mar 17, 2017 on Hotels
The area is not the most clean although the location is very good. The staff is very friendly and helpful. The jacuzzi and sauna are a plus for the guests. Overall yes, I would book again this hotel.
Comment from Hotel Management
Mar 19, 2017 by Lennox Staff Buenos Aires, Hotel Management
Dear Mr./Mrs., thank you for having left feedback about the hotel. Your comment is very important because it helps us to continue improving the quality of our services. We hope to see you again on your next visit to the city. Sincerely, Juan Cruz Aguirre , Front Desk
3 out of 5
by craig

Okay to lay your head.

Posted Feb 27, 2017 on Hotels
ok hotel, can't complain at £60 including breakfast. Walking distance to major sites. Reasonable breakfast. Good airport shuttle.
Comment from Hotel Management
Mar 2, 2017 by General Manager, Hotel Management
Dear Mr. Craig, thank you for having left feedback about the hotel. Your comment is very important because it helps us to continue improving the quality of our services. We hope to see you again on your next visit to the city. Sincerely, Juan Cruz Aguirre , Front Desk
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Centrally located hotel

Posted Feb 20, 2017
It is a very nice, centrally located hotel. The staff at the front desk is very helpful and speak good English. The room was modern with good lighting and a very comfortable bed. Rooms are arranged around an inner court yard which gives an more open feeling. Breakfast buffet was good.
Comment from Hotel Management
Feb 23, 2017 by Juan Cruz Aguirre, Hotel Management
Dear Mrs. Erika, thank you for having left feedback about the hotel. Your comment is very important because it helps us to continue improving the quality of our services. We hope to see you again on your next visit to the city. Sincerely, Juan Cruz Aguirre , Front Desk
1 out of 5
by A verified traveler from jose

Not a 4 star hotel, looks like a motel

Posted Feb 18, 2017
This place does not deserves to be a VIP on Expedia, this is not a 4 star hotel. Looks like a dirty motel. The shower was broken, there were fongus on the walls, the lamps were completely dirty broken and full of mosquitoes. The door didn't close properly. The staff not helpful at all, I asked for the sauna and they never turn it on and when I complained because of the room they just said sorry. It seems it is not the first time. I attach pictures of the room and I will complain directly to Expedia
4 out of 5
Recommended
for Everyone
by A verified traveler from la, ca

Beautiful Hotel

Posted Jan 28, 2017
The A/C barely works in the room, had to leave my door open to get some cold air. The fridge didnt get cold at all. The wifi barely worked inside the room, I had to sit in a chair at the door or go out the door to connect. It had 2 jacuzzis that were pretty filthy, not sure when they cleaned last. The breakfast was meh, mostly carbs not much of a selection. My room was chic & roomy, the lobby was sexy & modern. Other than that it was centrally located & walkable. For the price, I would stay again
Comment from Hotel Management
Feb 2, 2017 by Juan Cruz Aguirre, Hotel Management
Dear Mr. Andy, Thank you for having left feedback about the hotel. Your comment is very important because it helps us to continue improving the quality of our services. We hope to see you again on your next visit to the city. Sincerely, Juan Cruz Aguirre , Front Desk.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Nice hotel, great location

Posted Dec 19, 2016
Very nice hotel, staff were friendly, amenities were modern and clean. I highly recommend this hotel and would stay there again.
Comment from Hotel Management
Dec 24, 2016 by Juan Cruz Aguirre, Hotel Management
Dear Mrs. Jenny , thank you for having left feedback about the hotel. Your comment is very important because it helps us to continue improving the quality of our services. We hope to see you again on your next visit to the city. Sincerely, Juan Cruz Aguirre , Front Desk.
4 out of 5
by A verified traveler

Convienent location to walk BA

Posted Dec 8, 2016 on Hotels
Hotel is a couple of blocks off from the Natoinal Congress and major tourist spots..
Comment from Hotel Management
Dec 13, 2016 by General Manager, Hotel Management
Dear Mr/Mrs., Thank you for having left feedback about the hotel. Your opinion is very important because it helps us to continue improving the quality of our services. We hope to see you again on your next visit to the city. Sincerely, Juan Cruz Aguirre , Front Desk.
4 out of 5
by A verified traveler from west chester

Not a very enticing neighborhood

Posted Nov 26, 2016
Location: Close to Avnida 9 de Julio, few blocks from the Congress, Casa Rosada
The magazines in the lobby are from 2004, room wasn't cleaned or beds made the first day, I had to call front desk. Again there are much better places to stay for similar price. Stepping out of the hotel in the Calle Talcahuano are homeless sleeping on the sidewalk, even we saw a family with 2 little kids.