Ratings based on 245 Verified Reviews

4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Marietta, GA

Great location!

Posted Nov 14, 2017
The staff was great, very nice location and beautiful building. Room was "ok"
Comment from Hotel Management
Nov 15, 2017 by Frédéric Ribault, Hotel Management
Dear Silvana, Thank you for choosing Sofitel Buenos Aires. We very much appreciate your kind comments regarding our team. It is a pleasure to know that you have had a lovely stay with us. Looking forward to receiving you again in a near future. Yours sincerely, Frédéric Ribault General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Great hotel with attentive staff

Posted Nov 5, 2017
Wonderful central location. The staff was super attentive, courteous, accomodating and nice. The food was excellent. Thank you!
Comment from Hotel Management
Nov 7, 2017 by Frédéric Ribault, Hotel Management
Dear Lara, Thank you for choosing Sofitel Buenos Aires. It has been a pleasure to welcome you with us, and it is a pleasure to know that you have enjoyed our service and restaurant. Looking forward to receiving you again in a near future. Yours sincerely, Frédéric Ribault General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Gorgeous Grand lady

Posted Sep 21, 2017
Loved this Hotel. Travel a lot and would highly recommend. Staff, service and food very good. Rooms nice and comfortable.
Comment from Hotel Management
Sep 23, 2017 by Frédéric Ribault, Hotel Management
Dear Denise, Thank you for choosing Sofitel Buenos Aires! It is a pleasure to know that you have enjoyed your stay with us and you are willing to come back.Rest assure I will share your kind comments with our team. We hope to receive you on your next visit to our city. Yours sincerely, Frédéric Ribault General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston TX

Posted Sep 5, 2017
Staff were wonderful and breakfast was delicious. The hotel was in a nice area of the city and in a very convenient location
Comment from Hotel Management
Sep 6, 2017 by Frédéric Ribault, Hotel Management
Dear Georgina, Thank you for sharing your experience at Sofitel Buenos Aires. We are pleased to know that you have enjoyed our services and breakfast. Looking forward to welcoming you back in a near future. Sincerely, Frédéric Ribault General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Luxury hotel with superb customer service

Posted Aug 29, 2017
Pros: The customer service is superb
Cons: Everything was excellent
Location: Convenient location in North area of Retiro Nearby is Plaza San Martin, La Recoleta Cemetary, Avenue 9 de Julio, Plaza de Majo
Early morning arrival was no problem, with an early check-in easily facilitated, including a hot drink in the breakfast restaurant while bags were taken to the room. Very comfortable spacious and well presented room with all of the amenities required. The bathroom was well designed with a bathtub and seperate shower including a rain head. Maria at concierge was amazing! Wonderfully friendly and extremely helpful with planning day activities, with a great knowledge of options available and which tour operator to best consider. All communications were in English with no problems at all. A highly recommended hotel in a secure and convenient location.
Comment from Hotel Management
Sep 1, 2017 by Frédéric Ribault, Hotel Management
Dear Mr. J, Thank you for choosing Sofitel Buenos Aires. Its is a pleasure to know that you have had such a lovely experience and that you enjoyed your room and our services. Rest assure I will share your comments with our team, specially with Maria Jose. We hope to welcome you again in a near future. Yours sincerely, Frédéric Ribault General Manager
5 out of 5
by Santiago

Posted Aug 15, 2017 on Hotels
Comment from Hotel Management
Aug 24, 2017
Estimado Santiago, Muchas gracias por compartir con nosotros su experiencia. Ha sido un placer recibirlo en Sofitel Buenos Aires. Esperamos su próxima visita sea tan agradable como la previa. Saludos cordiales, Frédéric Ribault Gerente General
5 out of 5
Recommended
for Everyone
by A verified traveler from Santiago, Chile

Excellent

Posted Aug 7, 2017
Very good experience, since arrival to check-out. Very good bedroom, excellent breakfast, nice bar and restaurant. And very well located.
Comment from Hotel Management
Aug 8, 2017 by Frédéric Ribault, Hotel Management
Dear Aníbal, Thank you for choosing Sofitel Buenos Aires! It will be a pleasure to share your kind words with our team. We are pleased to know that you have enjoyed your stay and our breakfast services. Looking forward to receiving you in a near future. Yours sincerely, Frédéric Ribault General Manager
4 out of 5
by Dean

Posted Aug 1, 2017 on Hotels
Comment from Hotel Management
Aug 8, 2017
Dear Dean, Thank your for your feedback regarding your experience with us. We hope your next visit will be as pleasant as the previous one. Yours sincerely, Frédéric Ribault General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from santiago, chile

Excelent, with some details

Posted Jul 31, 2017
Staff should be some more faster, reception and bar specially. Room carpet should be changed. Everything else perfect!
Comment from Hotel Management
Aug 2, 2017 by Frédéric Ribault, Hotel Management
Dear Aníbal, Thank you for taking the time to share your experience with us. It is a pleasure to know that you have had a lovely stay. Regarding your comments, rest assure we will take the appropriate measures to avoid future occurrence. We hope to receive you again in a near future. Yours sincerely, Frédéric Ribault General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Central Virginia

Good times in Argentina

Posted Jul 31, 2017
A quaint medium sized hotel with excellent facilities, French restaurant and close to multiple city sites.
Comment from Hotel Management
Jul 31, 2017 by Frédéric Ribault, Hotel Management
Dear M.A., Thank you for sharing your experience with us. It has been a pleasure to welcome you at Sofitel Buenos Aires. We are glad to know that you have had enjoyed our services and restaurant. We hope your next visit will be as pleasant as the previous one. Yours sincerely, Frédéric Ribault General Manager