Ratings based on 165 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 28, 2017
Had a pleasant stay , breakfast is good , some restaurants close by
Comment from Hotel Management
Jun 7, 2017 by Jimena Ainza, Hotel Management
Dear guest, Thank you for sharing your hotel experience with Expedia. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely,
1 out of 5
by A verified traveler

Loud banging all night

Posted May 16, 2017
Loud banging all night called the desk lady said she would check and call back when I called back they said the could not move us right then
Comment from Hotel Management
Jun 7, 2017 by Jimena Ainza, Hotel Management
Dear guest, Thank you for taking the time to share your comments in regards to your recent stay at the TownePlace Suites El Centro. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you encountered. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to El Centro.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 8, 2017
Pros: ALWAYS CLEAN, IN THE LOBBY THE STAFF VERY NICE
Cons: NOTHING,EVERYTHING IS GREAT
Location: GREAT LOCATION NEXT TO THE MALL EVERYTHING NEAR,FOOD,GAS STATION,STORES,A GREAT LOCATION
GREAT HOTEL, IS MY SECOND TIME TO STAY AND I FEEL LIKE MY FIRST TIME,A GREAT HOTEL
Comment from Hotel Management
Jun 7, 2017 by Jimena Ainza, Hotel Management
Dear guest, Thank you for sharing your experience at the TownePlace Suites El Centro through Expedia. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the TownePlace Suites El Centro and we hope you choose to stay with us again whenever your travel needs bring you back to El Centro. Sincerely,
5 out of 5
by Caroline

Great place to stay!

Posted Mar 16, 2017 on Hotels
We had a wonderful stay and would definitely return. I went to El Centro with my two daughters for a funeral. The staff was very accommodating and friendly. The hotel was very clean and in a great location with a shopping mall near by. I like to thank Melissa at the front desk who was a great help.
5 out of 5
by Penny Muro from California

Greatly appreciated

Posted Mar 14, 2017 on Hotels
My family and I stay here often and always have a great experience. Highly recommend hotel! The staff is the best!! Thank you to all the staff, your kindness is greatly appreciated and we will see you soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Water skiing

Posted Mar 13, 2017
Best hotel close to imperial lakes with shopping and dining nearby
3 out of 5
by ideasfarm from Luton, UK

Adequate, clean, standard.

Posted Feb 12, 2017 on Hotels
Comfortable and clean. Friendly desk guy, polite and helpful. Breakfast a little basic for the price paid but adequate.
5 out of 5
by A verified traveler

Conveniente, clean and friendly hotel

Posted Jan 16, 2017 on Hotels
It was truly a great stay. The only thing I would say needs improvement is their bedsing only because it creeked a lot from just simply getting our of bed. But if thatwas fixed amazing jotel, service and kind workers.
3 out of 5
by COLLEEN

Posted Jan 9, 2017 on Hotels
Just need more mirrors only one in the bathroom doesn't work with 4 people
5 out of 5
by Glenn

Posted Jan 8, 2017 on Hotels
It was a great stay