Ratings based on 16 Verified Reviews

3.9 out of 5
83% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by Natalie from London, UK

Bit expensive for what it is

Posted Jan 17, 2016 on Hotels
Hotel was good, breakfast was very good with a good selection of fruit, juices, pastries and cakes. Wifi was ok in reception and lounge area but did not work in rooms
2 out of 5
by A verified traveler

Want a hot shower after a hike? Don't stay here.

Posted Dec 25, 2015
We complained the first night of four that our shower emitted intermittent blasts of cold water. The hotel owner was rude and condescending -- for example, trying to convince us this was not really a problem -- and never fixed the shower. Save your money and get the same quality at a hostel or spend your money for better quality elsewhere.
4 out of 5
Recommended
for Everyone
by A verified traveler from washington, dc

Clean and good location

Posted Feb 18, 2015
Front desk staff very friendly and helpful. They offer a packed lunch for hiking. Clean room. Wifi was not working at all.
4 out of 5
Recommended
for Families
by A verified traveler from reunion island

Nice hotel

Posted Feb 8, 2015
Pros: Nice central location and very friendly and helpful staff.
Cons: Nothing to do with the hotel but the electricity plant is not strong enough for the town...
Location: Central location
Everybody was very friendly. We enjoyed the trek and the little town of El Chalten. The breakfast is fulfilling znd tasty. There is a cosy atmosfere with a fire place.
4 out of 5
by Jay from San Francisco

Just Book

Posted Jan 7, 2015 on Hotels
Awesome family run hotel
4 out of 5
by Jay from Santa Cruz, CA

Feels like home

Posted Jan 6, 2015 on Hotels
Staff were all fantastic. Especially the front desk and Romina in the restaurant!
5 out of 5
by Colleen and Rebecca from Canada

Great place to stay inEl Chalten

Posted Oct 6, 2014 on Hotels
This hotel was very comfortable and had everything we needed the girl in reception was very helpful in setting us up with a shuttle to Fitz Roy hike and restaurant suggestions. Very comfortable beds and clean
4 out of 5
Recommended
for Everyone
by A verified traveler

Great starting point to do anything in El Chalten

Posted Feb 25, 2013
Front desk staff (Roxana and Ingrid) were *incredible*. Provided 5-star hotel concierge-level service on everything from hikes to restaurants and anything else relevant. Main room where breakfast is also served, with huge fireplace and couches is a great place to hang out. The rooms themselves aren't super but you're probably not in El Chalten to hang out in your room anyway...
3 out of 5
by A verified traveler

Bom, mas não recomendo.

Posted Oct 17, 2016 on Hotels
Prós: localização do Hotel, receptividade Contras: Wi-fi somente na area da recepção (sinal não chega em nenhum quarto), café da manhã com pouca opção, quarto sem frigobar, solicitamos material (prato, garfo, faca) para montar um lanche para o trekking do dia, sendo negado pela recepcionista alegando não ter no hotel (apesar de todas as mesas do jantar estarem equipadas com tais utensilios domesticos)
Comment from Hotel Management
Nov 9, 2016 by General Manager, Hotel Management
Gracias por su comentario. El hotel tiene una nueva gerencia y estamos trabajando para mejorar el servicio ampliando las opciones del desayuno, entre otras cosas. Pido disculpas en nombre del hotel y nos sorprende mucho lo que ha pasado cuando solicitó la vajilla, estaremos atentos para que no vuelva suceder.
4 out of 5
by A verified traveler

Opción buena en el chalten

Posted Oct 4, 2016 on Hotels
El hotel es limpio sus camas muy agradables y el servicio es bueno Recomendado si vas a pasar la noche en el chalten el precio es alto pero igual en este pueblo la mayoría de cosas lo son No hay tv en las habitaciones ni wifi para tener en cuenta El servicio de la recepción es buena Sus habitaciones amplias
Comment from Hotel Management
Nov 9, 2016 by General Manager, Hotel Management
Gracias por tu comentario. Vamos a mejorar el servicio de wi fi para extenderlo hasta las habitaciones. Esperamos tenerlo operativo esta misma temporada. Gracias otra vez por tu comentario y esperamos que puedas volver a visitarnos. Saludos!