“The property was clean, air conditions and other facilities in the property was in good working condition. The staff at the receptions were very kind and helpful. The swimming pool was clean and had always life guard around. The accommodation is about 15 to 20 mins drive to Las America, Los Christianos and the very popular Siam Park which was very good. We stayed for 7 days and we enjoyed our stay, we will definitely return and highly recommend the accommodation to others.”
“Great hotel, made better by the Magma experience - which was given as an upgrade as our original size room was not ready (instead we had a slightly smaller, recently renovated room which could not have been improved on!) Staff were helpful, hotel was immaculately clean and food was good.”
“Nice bright room, recently decorated , had a small shower room and toilet and a separate sink area within bedroom. Basic but adequate , no hairdryer. Nice communal kitchen with lounge area, books to read, bicycle storage room.
Price expensive for what essentially is a good hostel rather than hotel accommodation .
Complicated check-in procedure as no front desk , all communications in Spanish and not done through Hotels direct but through my WhatsApp account. This annoyed me . Information should……
“Personale anche se non presente fisicamente sempre pronto ad ogni esigenza ottimo rapporto qualità prezzo, vicino ad ogni punto d' interesse
Consigliato”
“Al nostro arrivo abbiamo trovato la camera non pulita di giornata. C'era polvere accumulate anche il bagno non rispettava gli standard di pulizia. Il giorno dopo poi il servizio pulizia è migliorato.Il personale alla reception non parla una sola parola di italiano il che è inaccettabile in quanto per il loro ruolo le lingue dovrebbero saperle oltretutto che il turismo di Tenerife è per almeno il 70% di Italian. Posizione dell'hotel comoda come punto di partenza per muoversi,spiaggia e centro……