Ratings based on 230 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
88% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from 25801

Passing Through

Posted Sep 10, 2016
Hotel was very clean and convenient to shopping. Breakfast bar was very good. Pool was heated and clean. Hot Tub needed additional chlorine.... Manager was informed. Laundry facilities were good. Overall an excellent choice for a layover.
4 out of 5
by A verified traveler from Los Angeles

Nice

Posted Jul 20, 2016
Pros: Hotel is nice and clean.
Cons: Probably need to have somebody who cares about the customer at the reception.
Location: Not too far from downtown El Paso.
Over all it is a nice hotel. One thing to mention. When I arrive hotel after 12 hour long drive. There is a sign at the reception saying will be back shortly. wait 5 minute , nobody showed up. Then I rang the bell , still nobody there. after 3 minutes later a lady show up. Check in was quick. cannot give me the map of the hotel to find the swimming pool. I went up to the room. Both cards are not working . Got down to the front desk again to correct the issue. Hotel is nice and clean. Probably need to have somebody who cares about the customer at the reception.
5 out of 5
by A verified traveler

Nice hotel close to i10

Posted Jul 20, 2016
It has a nice indoor pool, place was clean room was specious, Got there kind of late about 12 midnight ,the lady I spoke to was kind enough to extend mi check out to 1:00 pm free of charge.that wat I call real customer service. I would definitely recommend this hotel.
5 out of 5
by A verified traveler

Worth Staying!

Posted Jun 27, 2016 on Hotels
Excellent location.Excellent service.Nice clean and quiet!
5 out of 5
by A verified traveler

Very nice.Quiet and Clean!

Posted Jun 24, 2016 on Hotels
Very pleasant.
5 out of 5
by Scott

Posted Jun 23, 2016 on Hotels
Nice hotel, good location, staff was friendly and helpful.
4 out of 5
by Eduardo

This traveler left a rating score only Posted Jun 19, 2016 on Hotels
5 out of 5
by A verified traveler

Great hotel. Squeaky floors.

Posted Jun 19, 2016 on Hotels
Room was great but the floors are squeaky and the upstairs guest did not settle in until after 0200. I recommend the top floor.
4 out of 5
by Christina

This traveler left a rating score only Posted Jun 13, 2016 on Hotels
5 out of 5
by Hilda from Dallas, TX

Posted Jun 13, 2016 on Hotels
The hotel was easy to find and right off the freeway. The receptionist was nice and it was pleasant. The indoor pool was perfect without the smell of chlorine. We enjoyed our stay there!