Ratings based on 579 Verified Reviews

4.3 out of 5
87% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location and airport shuttle

Posted Apr 23, 2017
Desk staff and shuttle drivers were very personable. Recommended a great local Mexican restAurant and kept me in their tummy cookies.
3 out of 5
by A verified traveler

Home base for excursions

Posted Apr 7, 2017
Pros: The restaurant and wait staff.
Cons: The general condition of the rooms.
The room a bit dated with noticeable wear and tear. A dresser drawer wouldn't stay closed and the work desk showed signs of hard use. The bathroom shower curtain rod had been pulled off and was repaired poorly. The sink stopper was not functional and would water to drained slowly. One day the access door to the pool was locked and although the front desk indicated they would send someone to unlock it no one showed (it was very windy that day and the pool may have been closed for safety reasons - communications with the front desk may have gotten crossed but no one came up to explain). Housekeeping was very good and provided additional towels on request quickly. The restaurant service was exceptional and breakfast entrees were very well prepared. The hotel offers wonderful cookies when you check in and happily provides more on request.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay!

Posted Mar 16, 2017
Pros: Close to amenities, easy access from I-10, hotel well kept, and the cookies.
Cons: All good so far.
Location: Bars and restaurants, downtown plaza, convention center, the plaza theater, the baseball park (EP Chihuahuas) right across the street.
Only stayed for one night this time, no disappointments. Staff was friendly, the room was nice, close to bars / restaurants and with easy access from the interstate. Will stay here again next time.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 14, 2017
Place was awesome but the food wasn't as much. Maybe they were in a hurry to close the room service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Highly recommended!

Posted Mar 13, 2017
Experience is way above expectations and highly recommended! Font desk and buffet staff are very friendly and very focused on our needs. Will go beyond what they are supposed to do to make us delighted with our stay! Rooms are clean and comfy. Bathroom clean too!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 21, 2017
7th Floor Outdoor Terrace live music and bar was unique.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio TX

Posted Feb 20, 2017
I was not greeted or offered seating by dining room staff. Stood there twice and eventually left and asked desk receptionist for other local dining options. Very disappointing.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 19, 2017
Nice n close to down town, goooooooooooooooooooooooooooooood
5 out of 5
Recommended
for Everyone
by A verified traveler from denver Colo

It was great except a few things!!

Posted Feb 13, 2017
Great location. Need to improve showers and parking spaces!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Arlington

Convenient in and out of the hotel to the highway.

Posted Feb 3, 2017
Great experience, real nice people working there, will stay again.