Ratings based on 282 Verified Reviews

4.4 out of 5
85% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Economical if you don't need sleep

Posted Jul 25, 2017
The rooms are average and clean but the hotel has very thin walls so you hear everything from upstairs to all around you and the hotel is located next to the highway so you also hear traffic. We tried to swim in the indoor pool which was nice but the chlorine burned our eyes badly.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Ok Hotel

Posted Jun 5, 2017
Pros: Friendly staff. Professional
Cons: Sound Insulation
Location: Great location. Close to everything
ros: -Very nice and courteous staff. -Free Wifi including in room. -Great location. Close access to I-10 and Mesa Street. -Mini-fridge and microwave. -Ok hot breakfast. Coffee was ok too -Clean rooms. -Indoor pool. -Bed was comfortable -2 queen beds available (some hotels only have double beds). This really helps when you stay with kids. -Plenty of parking space -Lots of restaurants nearby. Next door to movie theater. Cons: -Sound insulation isn't the greatest. Could hear people above us walking around. Could also hear people talking. -Towels were kind of gray in color. -No programmable safe to store valuables -TV quality was good but channel selection lacking
Comment from Hotel Management
Jun 24, 2017 by General Manager, Hotel Management
Thank you so much for taking the time to leave your comments, we will definitely take a look at some of the items that you mentioned so that we can improve your future stays. Thank you!
4 out of 5
by Jesse

Nice hotel

Posted Apr 14, 2017 on Hotels
Friendly staff, clean rooms, and great location!
Comment from Hotel Management
Apr 21, 2017 by Damaris, Hotel Management
Jesse, Thank you so much for your comments, we hope you give us an opportunity to better serve you in the future! Thank you!
5 out of 5
by katherine a.

Posted Apr 13, 2017 on Hotels
Really thought this hotel was very relaxing. Good access to the interstate 10. Very helpful staff. Close to necessities. Only problem was the spa heater was out. So pool very good but spa not functional that day. However the staff was very helpful just no one on duty to fix at the time.
Comment from Hotel Management
Apr 21, 2017 by Damaris, Hotel Management
Thank you for your comments Katherine. What had happen was that young children hit the emergency button on the spa by the wall and the bubbles and heater stop working on our spa. The person working the front desk did not know that but they have been trained. All it took was to pull the emergency button back and it would taken 20 min to heat up. Our sincere apology that we were unable to help you at the moment. All of our staff is now aware of that situation so that this doesn't happen again. Thank you
5 out of 5
by A verified traveler

Posted Apr 11, 2017 on Hotels
Comment from Hotel Management
Apr 21, 2017 by Damaris, Hotel Management
Thank you for taking the time to leave us a rating. We appreciate your time!
5 out of 5
Recommended
for Families
by A verified traveler

GREAT hotel...Only 1 elevator was working.

Posted Apr 11, 2017
Pros: Nice and modern. Clean.
Cons: Nothing really.
Location: Great location, many places to eat nearby.
Great Hotel, friendly staff! Only 1 elevator was working. Apparently, from other guests, it had been out for a few days. The place was very clean and quiet. The room was very clean and comfortable.
Comment from Hotel Management
Apr 21, 2017 by Damaris, Hotel Management
Thank you for taking the time to review us, we appreciate your feedback and are delighted to hear you enjoyed your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Great value.

Posted Apr 2, 2017
Pros: Easy access. We had a room that was not overlooking the highway, so it was quiet. The free breakfast was a very nice surprise.
Cons: Better beds please!!!!
Location: Right off the highway but could not hear the traffic! Pretty good Mexican cantina next door.
Our experience was good. We found that the hotel offered good accommodations for the price. The room was quiet. Had a good night's rest and a very good breakfast the next morning.
Comment from Hotel Management
Apr 4, 2017 by Damaris, Hotel Management
Thank you for your comments, we are delighted to hear about your stay and that you enjoyed most of it. We are definitely working on getting new mattresses but don't have a definite date yet. Hopefully, it will be done before your next stay. Thank you for your time and choosing to stay with us!
5 out of 5
by Mariana

mini getaway

Posted Mar 31, 2017 on Hotels
Clean room. Friendly staff. Clean indoor pool. Definitely going back.
Comment from Hotel Management
Apr 4, 2017 by Damaris, Hotel Management
Thank you for your comments. It was great having you and definitely we will be waiting for your return.
4 out of 5
by A verified traveler

Posted Mar 26, 2017 on Hotels
It was good. I could hear hall noise during the night,though,even with the fan on the heating/cooling on.
Comment from Hotel Management
Apr 4, 2017 by Damaris, Hotel Management
Your feedback is greatly appreciated. Please accept my sincerest apology for the noise issues encountered during your stay. If you are every back in town we can definitely try and accommodate you in a room facing away from the freeway. Thank you for staying with us!
5 out of 5
Recommended
for Everyone
by A verified traveler from Albuquerque, NM

Quick Family Getaway

Posted Mar 13, 2017
Pros: My girls had a great time swimming in the beautiful pool! The breakfast and serving staff were wonderful. The overall stay was just fantastic!
Cons: Everything was great
Location: The location was great for us. My husband was at the War Eagle Air Museum. My kids and I enjoyed the movies and restaurants nearby.
We decided to take a trip with the whole family for a night since my husband was going to be attending a conference. We left late and arrived to the hotel after 11 at night. The staff was very welcoming and accommodating when we checked in. We really appreciated the warm welcome and helpful staff.
Comment from Hotel Management
Mar 25, 2017 by General Manager, Hotel Management
Thank you for your comments, we are delighted to hear your daughters enjoyed their time in our pool! We hope to see you again in your next getaway!