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Holiday Inn El Paso West - Sunland Park, an IHG Hotel

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Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of Holiday Inn El Paso West - Sunland Park, an IHG Hotel

Holiday Inn El Paso West - Sunland Park, an IHG Hotel

3.0 star property

4.0/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
Map
900 Sunland Park Drive, El Paso, TX, 79922

Explore the area

  • Popular LocationBob-O's Family Fun Center5 min walk
  • Popular LocationSunland Park Mall10 min walk
  • Popular LocationSunland Park Racetrack and Casino3 min drive
  • AirportEl Paso, TX (ELP-El Paso Intl.)20 min drive

Room options

About this area

El Paso

Holiday Inn El Paso West - Sunland Park, an IHG Hotel is located in El Paso. Sunland Park Mall is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Bob-O's Family Fun Center and Western Playland Amusement Park. El Paso Desert Botanical Garden and Adventure Zone are also worth visiting. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Bob-O's Family Fun Center - 5 min walk
  • Sunland Park Mall - 10 min walk
  • Sunland Park Racetrack and Casino - 3 min drive
  • Western Playland Amusement Park - 3 min drive
  • Casa de Adobe - 10 min drive

Getting around

  • El Paso Union Depot - 8 min drive
  • El Paso International Airport (ELP) - 20 min drive

Restaurants

  • P.F. Chang's - 10 min walk
  • Greenery Restaurant - 10 min walk
  • State Line Restaurant - 12 min walk
  • Johny Carino's - 13 min walk
  • Barrigas Restaurant - 13 min walk

About this property

Holiday Inn El Paso West - Sunland Park, an IHG Hotel

3-star hotel
Consider a stay at Holiday Inn El Paso West - Sunland Park, an IHG Hotel and take advantage of dry cleaning/laundry services, a bar, and a gym. For some rest and relaxation, visit the hot tub. The onsite restaurant, Nine Hundred Bar & Grill, features happy hour. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a business center.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), laundry services, and an elevator
  • A front desk safe, a reception hall, and meeting rooms
  • Guest reviews speak highly of the dining options and location
Room features
All guestrooms at Holiday Inn El Paso West - Sunland Park, an IHG Hotel boast perks such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and desk chairs. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 7.50-15 for adults and USD 7.50-15 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Nine Hundred Bar & Grill

Things to do

  • Fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

More properties to consider

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from October 1 2021 to September 1 2022 (dates subject to change):
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 7.50 and USD 15 for adults, USD 7.50 and USD 15 for children (approximately)
  • Pet fee: USD 50 per pet, per stay
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn El Paso Sunland Park Drive I-10 West
Holiday Inn Sunland
Holiday Inn Sunland Drive
Holiday Inn Sunland Drive Hotel
Holiday Inn Sunland Drive Hotel El Paso Park I-10 West
Country Inn Carlson El Paso Sunland Park TX
Country Inn Carlson Sunland
Country Carlson El Paso Sunland Park TX
Country Carlson Sunland
Holiday Inn Sunland Park Hotel
Paso West Sunland Park, An Ihg
Holiday Inn El Paso West Sunland Park
Holiday Inn El Paso West - Sunland Park, an IHG Hotel Hotel
Holiday Inn El Paso West - Sunland Park, an IHG Hotel El Paso

Frequently asked questions

Does Holiday Inn El Paso West - Sunland Park, an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Holiday Inn El Paso West - Sunland Park, an IHG Hotel?

As of Oct 2, 2022, prices found for a 1-night stay for 2 adults at Holiday Inn El Paso West - Sunland Park, an IHG Hotel on Oct 9, 2022 start from $85.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn El Paso West - Sunland Park, an IHG Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per pet, per stay.

How much is parking at Holiday Inn El Paso West - Sunland Park, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn El Paso West - Sunland Park, an IHG Hotel?

Check-in is from 3:00 PM - anytime.

What time is check-out at Holiday Inn El Paso West - Sunland Park, an IHG Hotel?

Check-out is at noon.

Where is Holiday Inn El Paso West - Sunland Park, an IHG Hotel located?

Situated in El Paso, this hotel is within a 10-minute walk of Bob-O's Family Fun Center and Sunland Park Mall. Western Playland Amusement Park and University of Texas at El Paso are also within 6 mi (10 km).

Can I cancel my reservation for free at Holiday Inn El Paso West - Sunland Park, an IHG Hotel and receive a full refund?

Yes, Holiday Inn El Paso West - Sunland Park, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn El Paso West - Sunland Park, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 465 out of 1002 reviews
5 - Excellent 46%
Rating 4 - Good. 297 out of 1002 reviews
4 - Good 30%
Rating 3 - Okay. 119 out of 1002 reviews
3 - Okay 12%
Rating 2 - Poor. 64 out of 1002 reviews
2 - Poor 6%
Rating 1 - Terrible. 57 out of 1002 reviews
1 - Terrible 6%

4.1/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

3.8/5

Eco-friendliness

3/5 Okay

Celio
Traveled with family
Liked: Cleanliness, staff & service
I did NOT like the fact that we didn't get a full bath, it was just tub and toilet, bathroom was VERY SMALL. vanity was outside this disfunctional arrangement made our stay VERY UNCOMFORTABLE
Stayed 1 night in Sep 2022

5/5 Excellent

Frank
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great experience
Stayed 1 night in Sep 2022

5/5 Excellent

Edan
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and kind responses with all questions :) Will like to come back
Stayed 1 night in Aug 2022

4/5 Good

GILBERT
Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Close to business I attended, close to I-10, convenient location
Stayed 3 nights in Aug 2022

4/5 Good

James, Hesperia
Business traveler
Liked: Cleanliness
This seems to be a hotel for another chain which IHG bought and converted to a HI. Small bathrooms, hair in bathrooms, no changing rooms, key didn't work late at night....problems here.
Stayed 2 nights in Aug 2022

1/5 Terrible

Joey
Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Sheets and pillows were dirty! Everything had some type of stains like if they didn’t wash the sheets
Stayed 1 night in Jul 2022

2/5 Poor

Theresa
Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were hosting a couple of schools with teenagers running around making Prank calls and trashing the place. But the most disappointing was how the staff handled it
Stayed 1 night in Jul 2022

5/5 Excellent

James
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

1/5 Terrible

Jacob
Stayed 1 night in Jul 2022

3/5 Okay

Adan
Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2022