Holiday Inn Express Hotel & Suites El Paso I-10 East, an IHG Hotel

Photo gallery for Holiday Inn Express Hotel & Suites El Paso I-10 East, an IHG Hotel

Primary image
Indoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of Holiday Inn Express Hotel & Suites El Paso I-10 East, an IHG Hotel

Holiday Inn Express Hotel & Suites El Paso I-10 East, an IHG Hotel

2.5 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
11825 Gateway Blvd W, El Paso, TX, 79936

Explore the area

  • AirportEl Paso, TX (ELP-El Paso Intl.)11 min drive
  • Popular LocationFort Bliss15 min drive
  • Popular LocationFranklin Mountains State Park16 min drive
  • Popular LocationJuarez Market18 min drive

Choose dates to view prices

About this area

El Paso

Holiday Inn Express Hotel & Suites El Paso I-10 East, an IHG Hotel is located in El Paso. Fort Bliss and Ysleta Mission are local landmarks, and the area's natural beauty can be seen at Ascarate Lake City Park and Rio Bosque Wetlands Park. Looking to enjoy an event or a game while in town? See what's happening at El Paso County Coliseum or Benito Juárez Olympic Stadium.

What's nearby

  • Ysleta Mission - 7 min drive
  • Speaking Rock Entertainment Center - 7 min drive
  • Fort Bliss - 15 min drive
  • Franklin Mountains State Park - 16 min drive
  • Juarez Market - 18 min drive

Getting around

  • El Paso Union Depot - 17 min drive
  • El Paso International Airport (ELP) - 11 min drive

About this property

Holiday Inn Express Hotel & Suites El Paso I-10 East, an IHG Hotel

Hotel in El Paso with free breakfast and fitness center
An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites El Paso I-10 East, an IHG Hotel offers 90 accommodations with video-game consoles and safes. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • Business center
  • Conference space (900 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Premium channels
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn EL
Holiday Inn Express EL PASO I-10 EAST
Holiday Inn Express Hotel EL PASO I-10 EAST
Holiday Inn Hotel EL
Holiday Inn Express Hotel El
Holiday Inn Express El
Holiday Inn Express Hotel Suites EL PASO I 10 EAST
Holiday Inn Express Hotel Suites El Paso I 10 East
Holiday Inn Express Hotel Suites El Paso I 10 East an IHG Hotel

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 363 out of 609 reviews
5 - Excellent 60%
Rating 4 - Good. 172 out of 609 reviews
4 - Good 28%
Rating 3 - Okay. 41 out of 609 reviews
3 - Okay 7%
Rating 2 - Poor. 13 out of 609 reviews
2 - Poor 2%
Rating 1 - Terrible. 20 out of 609 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.4/5

Eco-friendliness

1/5 Terrible

Traveled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Alarms kept going off
Stayed 1 night in Jun 2022

3/5 Okay

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Positives: The housekeeping in Room 418 did an excellent job, super clean. Easy parking. Clean lobby and common places. Fast check-in and check-out. Breakfast was great, good variety, fresh, with good balance of hot and cold foods. Clean and organized. When Room 311 was terrible, they moved me to another room, Room 418, and 418 was a good experience. Clean bedding, two full rolls of toilet paper, and two tea bags in the room. Negatives: Can be noisy because it's next to a major highway. The check-in staff did not provide info on breakfast time or instruction to the elevator; also provided incorrect info about location and type of the room (said it's not near the elevator when it's right across from the elevator; said it's standard room when it's an accessible room). Room 311 was horrible - full of issues such as broken toilet/couldn't flush, bathroom plug was shut, couldn't open. Room telephone did not work; A small peel along the edge of the wall, that needs to be sealed back. Loose carpet, posing a potential trip over danger if not careful. This hotel would have earned at least 4.0 rating with Room 418. But because of terrible Room 311, which is a 1.0 rating, although the hotel tried to fix it, but it's inconvenient and tiring to have to go through it while traveling and after a long day. Because of inconsistent room quality, I am hesitant to recommend this hotel.
Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff clean and comfortable beds
Stayed 1 night in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, the hotel was clean. Loved it!
Stayed 1 night in May 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
According to my room, it's supposed to have a Sofa bed but it didn't had one, but other than that every was great
Stayed 1 night in May 2022