Ratings based on 803 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler
Posted Jul 18, 2017
Nice, comfortable, clean, good price, close to airport, mall, restaurants and freeway
Includes breakfast
Recommended
for Everyoneby A verified traveler from Arizona
Older hotel - easy freeway access.
Posted Jul 6, 2017
Pros: The bed was comfortable as were the pillows and the room was clean.
Cons: Larger coffee pot in the room with bigger cups. At least one larger waste basket in the room. Also, replace that tub with the bendy floor!
My room was (thankfully) on the north side of the complex, so I had no highway noise which was nice but also far from the lobby so I passed on the daily breakfast. The in-room coffee maker was VERY disappointing since it brewed (ha ha) a single cup of coffee - in a paper cup, no less - at a time, and was basically a waste of time. It was easier to drive around the corner to get a LARGE coffee at the 7-11 convenience store. There was a recliner in the room instead of the usual desk/chair but the recliner was broken, wouldn't recline so was basically an uncomfortable footstool. The bathtub seriously needs replacing since the floor was bowed and would constantly bend and shift while showering. The separate water controls in the tub were confusing and out dated, the had to be turned in opposite directions for each water temperature, making it more difficult to set the shower temp without scalding oneself. The television only had about 15-20 channels, there was no channel guide in the room, no phone book and none of the usual city interest brochures or booklet about the area.
Comment from Hotel Management
Jul 9, 2017 by Roland E., Hotel Management
We thank you for your feedback. We will share you response with our staff to improve our location and to make our guests stays be exceptional. Roland E.
Recommended
for Everyoneby A verified traveler
nice hotel close to shopping, and I-10
Posted May 27, 2017Great hotel, very convenient location. awesome staff help.
Comment from Hotel Management
Jun 29, 2017 by Roland, Hotel Management
Thank you.
by A verified traveler
Needs minor repairs.
Posted May 24, 2017The plumbing fixtures were loose. Power went out for a couple hours (no storms)
Comment from Hotel Management
May 24, 2017 by Arturo, Hotel Management
Hello,
Thank you for letting us know about your stay, this helps you focus on issue that need attention. The power was out in the area and it was caused by an accident.
Thanks
Arturo Aragón
by A verified traveler from modesto,ca
Go some where else
Posted May 18, 2017The hotel is clean but is not kept up with technology. I had to unplug the clock to plug in my phone charger. This is the second time I stayed their, the water back up as you take a shower. You are standing in two inches of water. But I left instructions to have a cab for me in the lobby at a certain time, they didn't call the cab company. I was almost late for my plane. The phone in the rooom did not work. I could not call the front desk
Comment from Hotel Management
May 21, 2017 by Arturo, Hotel Management
Hello,
I want to thank you for taking the time and letting us know about your stay. I have shared your comments with my staff so we can focus on details which affect our guest.
Thanks,
Arturo Aragón
by A verified traveler from l
It's a one nite hotel, the place is outdated
Posted May 11, 2017Staff was nice and breakfast was good . The place is very outdated
Comment from Hotel Management
May 12, 2017 by Roland Enriquez, Hotel Management
Thank you for staying with us. We appreciate your comments. We strive to make our guests have a great experience. Thank you. Roland Enriquez.
Recommended
for Everyoneby A verified traveler
Posted May 9, 2017
It's central location makes it a plus, need to improve on the up keep of room.
Comment from Hotel Management
May 11, 2017 by Arturo Aragon, Hotel Management
Hello,
Thank you for sharing your comment, hope to see you soon.
Arturo Aragón
General Manger
Recommended
for Everyoneby A verified traveler from San Antonio, TX
Nice hotel close to the interstate
Posted Apr 26, 2017
Pros: Location.
I have very little complaints about the hotel, except that it located next to a supermarket. The business traffic from it in the early morning was distracting for the light sleepers, other than that it was okay.
Comment from Hotel Management
Jun 7, 2017 by Roland, Hotel Management
Thank you for your feedback, we will keep it in mind to make our guest's stays be exceptional. Roland Enriquez.
by Briana
Posted Apr 25, 2017 on Hotels
by Jessica
Posted Apr 24, 2017 on Hotels