Hotel being renovated
Posted Nov 25, 2016
This hotel is still a good value bet for an overnight stop in El Paso.
Hotel is being renovated, and the staff is sterling quality, genuinely kind and helpful.
My issue was that there were some stains on the quilt/bedpad right under the bedspread that were ugly, and appeared unwashed. This was an oversight of housekeeping.
Do not let this put you off going to this Motel 6--I am sure they will remedy this, and it is not the norm that I can tell, as the quality of the service and the staff are superb.
Give this place a chance. But if you find anything not to your liking, give them feedback.
The room keys de-magnetized very easily, but the desk was kind about it.
Comment from Hotel Management
Nov 28, 2016 by milan, Hotel Management
Thank you for taking the time to tell us about your experience at the Motel 6 - El Paso, TX #4942. Your feedback is very important to us. At Motel 6, we strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future.
Motel 6 El Paso Southeast