Ratings based on 417 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Staff was very nice and check-in was easy.

Posted Sep 30, 2016
Pros: Location is great near the airport.
Cons: Needs updating or at least some cleaning, caulking and grouting.
Staff was very nice and check-in was easy. The hotel is a bit tired and dated. The room was quite loud and it's age certainly showing. The bathtub and shower took about 10 minutes to drain, the AC is very loud and blows right onto the bed, the lights from the exterior signage shine right into the 3rd floor room I had and there was a large cockroach on the floor in the bathroom. The location is convenient but for the price I would expect it to be a little more tidy and updated. Ideally a breakfast would be included as well. The hotel is fine but for the price I will look likely look elsewhere during my next stay.
5 out of 5
by A verified traveler

Excellent clean roomy a must stay fabulous

Posted Sep 25, 2016
Excellent clean roomy a must stay fabulous Excellent clean roomy a must stay fabulous Excellent clean roomy a must stay fabulous Great location Excellent clean roomy a must stay fabulous
2 out of 5
by A verified traveler

Posted Sep 14, 2016
Cons: Customer service
room wasn't clean as showed in photos . customer service wasn't upto the mark.
Comment from Hotel Management
Sep 16, 2016 by Management , Hotel Management
We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best “Yes I Can!” service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.
4 out of 5
by A verified traveler from Mexico

Fin de semana

Posted Sep 12, 2016
Cons: Lo que pueden hacer es cambiar las alfombras de lobby, pasillo y cuartos, es lo unico que hace que el hotel no se vea al 100...
Todo esta bien, habitacion amplia y comoda. enseguida del aeropuerto, pero muy tranquila sin ruidos.
Comment from Hotel Management
Sep 16, 2016 by Management , Hotel Management
Gracias para tu comentarios!
4 out of 5
by A verified traveler from la

Clean room.

Posted Sep 12, 2016
Friendly staff, clean room. Good location. Had a good experience.
Comment from Hotel Management
Sep 16, 2016 by Management , Hotel Management
Thank you for your positive feedback!
5 out of 5
by A verified traveler from El Paso, TX

Nice hotel next to airport.

Posted Sep 11, 2016
A bit cool at 66 degrees in the beginning, but warmed up nicely. Bed was wonderful. Garden tub with separate shower nice. Food was good.
5 out of 5
by A verified traveler

Very comfortable! Perfect

Posted Sep 8, 2016
Stayed here one night while traveling through Texas, If im ever in the El Paso area again, would definetly stay here again
5 out of 5
by A verified traveler

Très propre, personnel courtois

Posted Sep 1, 2016
Pros: Propreté
Cons: N/A
Location: Restaurants, aéroport, centre d'achats
Excellent séjour, j'y retournerai sans problèmes......................................................
Comment from Hotel Management
Sep 7, 2016 by Management , Hotel Management
Nous vous remercions de vos commentaires positifs!
5 out of 5
by A verified traveler from El Paso

Comfortable!

Posted Aug 29, 2016
The room was amazingly comfortable, and the gym facility was in awesome conditions. Definitely would recommend to a friend!
Comment from Hotel Management
Aug 29, 2016 by Management , Hotel Management
Thank you for your feedback!
5 out of 5
by A verified traveler from El Paso Texas

At airport

Posted Aug 28, 2016
Great customer service well kept excellent house keeping
Comment from Hotel Management
Aug 31, 2016 by Management , Hotel Management
Thank you for your feedback we appreciate your positive comments!