Ratings based on 283 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
73% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by Florencio from Chihuahua, Chih. Mexico

Estancia desagradable.

Posted Jun 8, 2016 on Hotels
Primer noche no durmimos bien ya que era muy ruidoso cunado se activaba el aire acondicionado del cuarto contiguo, faltaba una silla para sentarse en la mesa del telefono, la pueta del baño no cerraba con seguro, tambien el aire acondicionado del cuarto ruidoso, en mejores condiciones los de los pasillos. Al siguiente dia, la limpieza TERRIBLE, no aspiraron y revisando abajo de la cama basura de varios dias, no dejaron ninguna toalla ni jabon, pedi mi cambio de cuarto y me mandaron a uno que la puerta no cerrba con seguro, y el seguro mecanico estaba roto, la puerta con señas de haber sido forzada. El desayuno, entendiamos que era continental pero de poca variedad y no agradable. Alberca, se entiende que esta adentro pero muy sofocada, para verano es terrible estar en la alberca, no recomendable. en resumen desepcionado, nos desidimos probar este hotel pero esta en muy malas condiciones para quedarse con la familia.
5 out of 5
by fernando from Miami, FL

beat my expectations

Posted Jun 2, 2016 on Hotels
clean rooms, friendly staff, helpful and knowledgeable about the city. I visited with my family and rented two joint double queen bed rooms. Bathroom room and shower have disability rails for elderly. Hotel rooms are spacious with everything you need.
5 out of 5
by marco


Posted May 26, 2016 on Hotels
Comment from Hotel Management
by Danny V, Hotel Management
Good afternoon and thank you for letting us know about your experience during your stay. I am pleased to know that you had a positive experience. We appreciate your business and hope to see you again soon. Thank you Danny Danny Villasenor General Manager
2 out of 5
by Nicole from San Francisco


Posted May 19, 2016 on Hotels
Very dated property, shower stall and vanity needed a more thorough cleaning. HBO guide and advertisements but no HBO. Front desk staff and very pleasant
4 out of 5
by A verified traveler from Chihuahua, Mexico

Nice location close to interstate

Posted May 12, 2016
Pros: Location
Quiet location close to shopping center and interstate. Rooms are clean and comfortable, the shower is very small. Very nice staff.
4 out of 5
by Luis Arturo from Chihuahua

Todo exelente

Posted Apr 20, 2016 on Hotels
Muy bien
3 out of 5
by A verified traveler

Hotel too close to a large bar

Posted Apr 12, 2016 on Orbitz
It was okay for the money, carpet needs cleaning or replacement, toilet was running all the time , a/c was loud, curtains allow too much light in at night, and breakfast on the weekend is lacking, no yogurt and bananas were old. Not what we're used to, it not the Hilton so it's okay for the over night traveler
3 out of 5
by jorge

This traveler left a rating score only Posted Apr 5, 2016 on Hotels
4 out of 5
by Ileana

This traveler left a rating score only Posted Apr 4, 2016 on Hotels
4 out of 5
by Francisco from el paso


Posted Mar 28, 2016 on Hotels
Good stay.