Ratings based on 124 Verified Reviews

4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from las cruces new mexico

Great stay

Posted Sep 6, 2017
Never fails to stay here. Beds are super comfortable especially the pillows. Staff is courteous and friendly. Will definitely be back.
Comment from Hotel Management
Sep 11, 2017 by Mgr., Hotel Management
We appreciate the feed back. Thank you for choosing to stay with us and we look forward to hosting you in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from El Paso, TX

Posted Aug 28, 2017
The hotel was excellent and I would recommend it to my friends and family.
Comment from Hotel Management
Sep 5, 2017 by Mgr, Hotel Management
Thank you for your response. We appreciate the feedback and hope to see you soon!
5 out of 5
Recommended
for Families
by A verified traveler from Manchester, England

Make use of the facilities

Posted Aug 23, 2017
Pros: Service
Location: Wyler aerial tramway is difficult to predict if it will be open. If you want authentic Mexican food go to L & J's..
We asked where we could eat - L & J's - they then provided transport both ways, as it was within 3 miles, what service. It was also great advice about where to eat.
Comment from Hotel Management
Sep 5, 2017 by Mgr, Hotel Management
Thank you for your response. We appreciate the feedback and hope to see you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
Great hotel. Very clean room
Comment from Hotel Management
Aug 22, 2017 by JS, Hotel Management
Thank you for your feedback. We will share this with our staff. We look forward to hosting you next time.
5 out of 5
by Elaina

Anxious to Return

Posted Jun 5, 2017 on Hotels
Great. Pool could be bigger but grandson in army and anticipate many trips and will definitely choose Homewood and not even look anywhere else. Also, brighter light in toilet area but sufficient.
Comment from Hotel Management
Jul 31, 2017
Thank you for staying with us. We appreciate your feedback.
5 out of 5
by Adrian

A home away from home

Posted May 3, 2017 on Hotels
Such a comfortable and accommodating hotel. It was recently remodeled and the rooms were very contemporary and beautiful. I have stayed at luxury hotels and this hotel surpassed the comfort level of these high priced hotels. The suites made staying with kids extremely comfortable and happy. They have a customer for life
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Close to I-10

Posted Apr 9, 2017
Great room and hotel. Loved how close it was to I-10. Very close to good restaurants. Room was large & clean.
4 out of 5
by Eric

Convenient

Posted Jan 16, 2017 on Hotels
Had one of the handicapped access rooms on the 4th floor. Large open space which was nice, but one of the electrical sockets was not working and maintenance could not fix- needed an electrician. The fan was off balance where it wobbled when turned on. The room was relatively clean except for a used wash cloth hanging over the shower curtain to which house keeping was notified. Very nice location and besides the little issues, I enjoyed the stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Albuquerque, NM

nice hotel

Posted Jan 3, 2017
Cons: breakfast buffet...they were out of coffee both mornings and the food on the second morning was so unappetizing we didn't eat there.
Location: we were there for the Sun BOwl
This Homewood Suites is perfectly fine. Had we never stayed at the one in Palo Alto we would think it was fine as well, but that hotel is the greatest place to stay and we were hoping the El Paso hotel would be the same. Rooms were a little worn out and the breakfast buffet was marginal. All hotel staff were very nice and professional.
5 out of 5
by Frank

This traveler left a rating score only Posted Dec 30, 2016 on Hotels