Ratings based on 159 Verified Reviews

3.9 out of 5
77% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Panama

Good location in poblano area...

Posted Aug 13, 2017
Pros: Location to parque leras ...the Best concentrated area for restaurants and nightlife, for us...Ave poblano is 1 block below for cabs and buses...
Location: Get a tour guide. We used Caroline @ Tika travel. Medellin. She will taylor any tour/excursions you want and has suggestions if you have no ideas
Hotel was a 3.5 average...bathroom was very small... TV in bedroom only...must get a suite...kitchen had insufficient utensils and glassware....set up for 2 people marginally...house staff will get additional kitchenware if you ask...english spoken by key front desk staff...Breakfast was the same every morning...Staff will make eggs for you if you don't want scrambled...
Comment from Hotel Management
Aug 16, 2017 by Steve Sttivend, Hotel Management
Hello Paul We reallyhope you enjoyed the city and all the area where our hotel is located. We want to say some information aboout the problems you had with the suite; We are remodeling the areas of our suite for a more modern and spacious decoration. About for cooking utensils, for security we cannot have them in the room, which is why we usually suggest that if our customers need anything they will contact us and we send it quickly. About the breakfast, it is a buffet, if you want to you can choose everything and if you want anything different the waiter take your order and gives you what you need. We hope next time you come back will see a better hotel. Thank you for your comments and your time.
3 out of 5
by A verified traveler from West Palm Beach

Close to nightlife

Posted Jul 3, 2017
Pros: Close to bars, clubs and restaurants - 5 min walk in any direction. Close to Poblado Metro station - 10 min walk.
Cons: They can't manage the noise from nightclubs, but the older rooms should be updated.
Location: Close to Metro, allowing people to explore Medellin easily without a car or taxi. Metro costs 2,300 peso per ride (about US$0.60).
This hotel is located very close to very active bars, restaurants and clubs. The noise that often only ends at 4 am may be overwhelming. The hotel has very nice rooms that were recently refurbished. Older rooms are on higher floors, and these are certainly tired and in need of some TLC. I moved from the 2nd floor, street facing, to the 5th floor at the back of the hotel. It didn't help much in terms of noise. Otherwise, this hotel is like a typical Motel 8 found along US highways.
Comment from Hotel Management
Jul 4, 2017 by Steve Sttivend, Hotel Management
Hello. We thank you for the time to value us and comment your experience with us. We are happy you liked the place and enjoyed the locations. We are working now to fix the problems with the noise.
4 out of 5
Recommended
for Everyone
by A verified traveler from US Florida.

Nice Hotel close of everything.

Posted Jun 27, 2017
Nice stuff, pretty cozy studio with everything you need. Excellent area and a lot of fun things to do. Breakfast is good and the restaurant offer a nice view of the city. Highly recommended.
Comment from Hotel Management
Jun 29, 2017 by Steve Sttivend, Hotel Management
Hello We are really happy you liked staying with us. Your words and value make us improve and be better in our service to our customers. Remember this is your home anytime you want to come back.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio

Near many things

Posted Jun 8, 2017
The hotel is near Parque Lleras which has restaurants,bars,people watching locations Access to supermarkets other nonpark restaurants within walking distance. Easily access to the rest of Medellin
Comment from Hotel Management
Jun 9, 2017 by Steve Sttivend, Hotel Management
Hello. We are glad about the time you spend to value us and write your experience with us. Thank you so much to describe the area where our hotel is located and we are happy you were close to all the places you wanted to go. Do not forget this is your home anytime you want to come back.
1 out of 5
by A verified traveler

Won't Return

Posted Jun 2, 2017
Check in and room was good upon arrival. One hour after check in the elevator broke and took 5 days to fix it. Moved from 9th floor to 2nd floor after 2 days of climbing stairs multiple times a day. The breakfast included isn't worth the trip to the 10th floor. The room was kept clean by staff but bathroom floors in both rooms always had ants. The staff was generally great to deal with except a few scam artists at the front desk.
Comment from Hotel Management
Jun 5, 2017 by Steve Sttivend, Hotel Management
Hello. Thank you for the time you take to value us and comment your experience with us. We really sorry about the problems you had staying with us. The problem with the lift was terrible, and we understand that, the company who was doing the cleaning and checking it report the problem and they didn't fix it on time because one of the pieces had to come from Bogotá (the capital city). We are trying to explain our customers and try to compensate something for the problems they had. The lift is working now 100%.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted May 31, 2017
Nice hotel close to everything (Metro, restaurants, clubs, bars). Excellent staff.
Comment from Hotel Management
Jun 3, 2017 by Steve Sttivend, Hotel Management
Hello. We are really happy because you liked the hotel and enjoyed all the places around us. Our staff all the time try to offer the best service for our customers, you we are glad you liked the way they were attending to you. Remember that you can come back anytime you want to. This is your home.
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlamta

Posted May 29, 2017
Nice hotel close to parque lleras and in walking distance to el estación poblado so that you can get to wherever you need to go. Plenty of cabs in the area also if you need to get somewhere quickly.
Comment from Hotel Management
May 30, 2017 by Steve Sttivend, Hotel Management
Hello Shon Thank you so much for your words. We are so happy you enjoyed staying with us. Remeber this is your home and you can come back anytime you wat to.
5 out of 5
by Anthony

Posted May 18, 2017 on Hotels
Comment from Hotel Management
May 20, 2017 by Carolina, Hotel Management
Hola. Gracias por el tiempo dedicado a evaluarnos y comentar tu experiencia con nosotros. Hemos notado que nos ha evaluado 5 sobre 5. Estamos contentos de que para usted los servicios y el profesionalismo nos haya hecho merecedores de su evaluación. Felicidades.
4 out of 5
by A verified traveler

Great time

Posted May 13, 2017 on Hotels
Great location clubs bars food metro and daily market. Large rooms.
Comment from Hotel Management
May 15, 2017 by Carolina, Hotel Management
Hello. Thanks a lot for the time you took to value us. We are glad you liked the places around our hotel and the transport in our city. If there is anything else we can fix just let us now.
4 out of 5
by Jaime

Posted Apr 23, 2017 on Hotels
Great
Comment from Hotel Management
May 2, 2017 by Carolina, Hotel Management
Hello Jaime! We have seen you have described your experience with us like "great". We are happy because of that. Thank you for taking your time and value us. Do not forget this is your home anytime you want to come back.