Ratings based on 504 Verified Reviews

4.0 out of 5
87% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 16, 2017
Great package that included transportation from the airport, breakfast and shuttle to the port, all for one convenient price
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Brilliant 5 day stay

Posted Nov 25, 2017
Pros: The location of the hotel is perfect. The breakfast was brilliant Complimentary hot drinks was a nice touch.
Cons: Milk for the complimentary drinks would be good.
Location: Everything is close by as the hotel is just off La Rambla
This is a great hotel with excellent breakfast, very clean rooms and helpful staff.
3 out of 5
by A verified traveler

Not as expected

Posted Nov 18, 2017 on Hotels
The hotel is in a great location, the room is far smaller and very different to the pictures . We booked a superior room and seemed to just be given a standard. Much smaller bathroom and room than the pictures. The view was of a flat block. Otherwise no problems.
2 out of 5
by Lakshmi

No air conditioning as advertised

Posted Nov 15, 2017 on Hotels
The hotel had no air conditioning although it is advertised as one of the features. Apparently they disable the air conditioning throughout the hotel for several months as it is "winter". The temperature in our room was around 28*C.
3 out of 5
by A verified traveler from Toronto

Ok hotel.

Posted Oct 26, 2017
The staff was accommodating, professional and polite. The location is terrific (walking distance to a lot). The furniture was old and coming apart (seemed there was some water damage) and the beds weren’t comfortable. There was a musty smell to the room. Overall the room was dated. It served its function but having just come from another four star in Madrid, it didn’t seem this one was comparable.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Perfect location. Close to the Rambla and located

Posted Oct 8, 2017
Pros: Location, cleanliness, staff professionalism and much more.
Cons: Insonorisation of rooms and door anti-slamming devices on all rooms.
Location: La rambla, Gothic district, the Paula Gull House, a superb bakery and restaurant just a few feet from the hotel. We also felt very safe in this area.
Very good hotel. Breakfast was excellent. The only negative point is the rooms insonorisation. Could hear the guests speaking and shutting of the doors.9
2 out of 5
by A verified traveler from London

Disapointing

Posted Oct 2, 2017
Booked this hotel as we were driving and this hotel has no written surcharged on the parking. We have been asked to pay 20 Euros for the parking despite the Expedia App not showing ‘surcharge’, now fixed! For a near 200 Euros for a night i would have expected the service to be flexible instead of blaming Expedia for it not writting the surcharge of the self parking. Claim on the way. On top of this the room had trails of heavy leack from the air con or above floor and no fan in the bathroom, not to mention the hair dryer full of hair that was not ours! I ll avoid as no good will and no tip top hygiene was to be found.
5 out of 5
by Ron

Posted Sep 22, 2017 on Hotels
Perfect location. Staff - awesome kind and helpful
5 out of 5
by Omer

Excellent

Posted Sep 17, 2017 on Hotels
Great hotel, excellent location. Only problem is the lack of safe deposit in the , everything else was amazing.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location, ,close to public transportatio

Posted Sep 16, 2017
Clean and quiet, in the heart of las ramblas. Great staff and breakfast was great