Ratings based on 46 Verified Reviews

4.0 out of 5
79% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Dirty, shabby and noisy hotel

Posted Jun 12, 2017 on Hotels
Dirty, shabby and noisy hotel. Beds not very comfortable. The "pool" is a joke. Central corridor and most of the noise comes from loud staff both early in the morning to late at night. The only good thing I can say is the location is good.
5 out of 5
Recommended
for Everyone
by A verified traveler from s

Best hotel in El Valle

Posted May 7, 2017
I have stated all the hotels in El Valle and Every single one of them looks great on the reviews but when you get there they're dirty, small and the staff is horrible and the price is way more than what you would expect. The complete opposite was found at this hotel. The Rooms were a great size especially the family room that we stayed in that had a queen a double and two bunk beds. They even had a small room for massages that was amazing. Food was great and right on the premises. Did not hear one bit of noise from the street. Super close to everything
2 out of 5
by A verified traveler from Wisconsin

disappointing experience

Posted May 4, 2017
Pros: Location
5 places on the expedia web site says that a full breakfast is included. IT IS NOT! Reservation was for 4 people but only 2 towels were in the room. Floor was so dirty that we couldn't let our baby crawl on the floor. No children's pool as listed on the web site. Hope that expedia corrects the information on the hotel!
4 out of 5
by Linda

Cute little place with friendly staff

Posted Apr 16, 2017 on Hotels
We enjoyed our stay. The beds were comfortable and the decor was cute.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sunnyvale, CA

Cute hotel in Anton Valley

Posted Apr 15, 2017
Cons: Bathrooms are tiny!
We got two rooms (unexpected) for us and our 2 kids. We had booked 1 room but the queen bed was in one room and across the corridor was the other one with two twins. The hotel is cute, centrally located and perfect for a one night stay. The bathrooms are extremely small, you can barely move around and hot water comes only after 5 mins of continuous water running.
Comment from Hotel Management
Apr 17, 2017 by Anton Valley Hotel, Hotel Management
Good Mornign Anagha, many thanks for your comments and recommendations to our future guests. Kind regards, Anton Valley Hotel Staff.
5 out of 5
by A verified traveler

Posted Apr 5, 2017 on Hotels
Basic room, comfy and quiet except noisy A/C.
Comment from Hotel Management
Apr 17, 2017
Thank you for your comments!
4 out of 5
Recommended
for Everyone
by A verified traveler

We spent 2 days and the staff was very friendly.

Posted Feb 24, 2017
We can't complain, we spent 2 fantastic days at El Anton Valley Hotel, staff was very friendly and room very clean.
Comment from Hotel Management
Mar 9, 2017 by Anton Valley Hotel, Hotel Management
Ms. Katia, Thank you very much for your comments, we are certainly glad to know that your stay was incredible. We hope to see you soon, your friends at Anton Valley Hotel.
3 out of 5
by Owen

Nice location and food

Posted Feb 24, 2017 on Hotels
Nice location in center of town across from the church. Rooms are smallish but clean and cozy for the price Food was good The service kind of lacked. They couldnt find a remote for the a/c and the linens and towels were cheap and worn No Bugs! and in the mountains, thats always good
Comment from Hotel Management
Mar 9, 2017 by General Manager, Hotel Management
Mr. Owen, How nice to hear from you! Thank you very much for your sincere comments, we will certainly improve the points you have mentioned. I hope in the future you can visit us again. Kind regards, Anton Valley Hotel Staff.
4 out of 5
by Leonard

Good choice in El Valley

Posted Jan 24, 2017 on Hotels
the hotel was fine. The room was clean but on the small side. The staff was very helpful. Considering the price it was a reasonable choice.
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Hi Leonard! Thank you so much for your comments. We hope some day we can see you again.
4 out of 5
Recommended
for Families
by A verified traveler from Panama

Good option, but carefull with bait/switch

Posted Jan 10, 2017
Pros: Restaurant (food is really good, but pricy).
Cons: Bathroom maintenance (shower head needs some replacing)
Good small hotel, room was clean and comfortable. Nice bathroom (altough some maintenance is needed). Restaurant in front of the hotel is really good. If you choose this for your El Valle stay, make sure the rate and conditions of your Expedia contract are followed. They tried to make me pay up front (even when the condition was free cancellation, pay when you get there from Expedia) nad they charged us more than the rate ("our standard rate is higher for that room"). In the end, with some negotiation, the increase in rate covered breakfast. This could have been very smooth stay, but needs to have a manager and not a clerk at the desk to make this calls.
Comment from Hotel Management
Feb 20, 2017 by Anton Valley Hotel, Hotel Management
Good morning Mr Ruben, thank you very much for your comments and recommendations. Thanks to them we will have the chance to make changes to be the hotel that you expected. We hope that someday in the future, you can give us a second chance to show you that we can be better. Kind Regards, Customer service.