Good option, but carefull with bait/switch
Posted Jan 10, 2017
Good small hotel, room was clean and comfortable. Nice bathroom (altough some maintenance is needed). Restaurant in front of the hotel is really good.
If you choose this for your El Valle stay, make sure the rate and conditions of your Expedia contract are followed. They tried to make me pay up front (even when the condition was free cancellation, pay when you get there from Expedia) nad they charged us more than the rate ("our standard rate is higher for that room"). In the end, with some negotiation, the increase in rate covered breakfast. This could have been very smooth stay, but needs to have a manager and not a clerk at the desk to make this calls.
Comment from Hotel Management
Feb 20, 2017 by Anton Valley Hotel, Hotel Management
Good morning Mr Ruben, thank you very much for your comments and recommendations. Thanks to them we will have the chance to make changes to be the hotel that you expected.
We hope that someday in the future, you can give us a second chance to show you that we can be better.
Kind Regards, Customer service.