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Reviews of Eurostars Sitges

5 out of 5
Eurostars Sitges
Av. Cami De Miralpeix, 12, Sitges, Barcelona

Reviews

9.0

Wonderful

Rating 10 - Excellent. 564 out of 934 reviews" "
Rating 8 - Good. 269 out of 934 reviews" "
Rating 6 - Okay. 68 out of 934 reviews" "
Rating 4 - Poor. 21 out of 934 reviews" "
Rating 2 - Terrible. 12 out of 934 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was excellent
Stayed 3 nights in Oct 2023

10/10 Excellent

Suneet, Princeton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and an amazing modern well appointed positive atmosphere location. Little far from Sitges center and reachable via taxi for around e15 each way.
Stayed 2 nights in Oct 2023

10/10 Excellent

jamal

Stayed 3 nights in Oct 2023

10/10 Excellent

Kailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
Staff were incredible, room was spectacular, and we would visit again.
Stayed 4 nights in Oct 2023

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Great hotel. Unfortunately after multiple conversations with reception about the missing hotels.com silver VIP sparkling wine being missing and a call to hotels.com nothing appeared which defeats the point of using hotels.com Hotel itself was nice but located quite a distance from town and taxis were often an issue. Clean and friendly staff.
Stayed 6 nights in Sep 2023

8/10 Good

J C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good four star hotel.
A massive hotel. One had to walk miles. Conference orientated. Pools a little disappointing. Views from sea facing side, excellent. Breakfasts good. Staff very nice.
Stayed 3 nights in Sep 2023

2/10 Terrible

Sherri

Disliked: Staff & service, property conditions & facilities, room comfort
I would not stay again
I informed staff 3x our hot tub was not hot and it wasn't until the last evening I contacted Expedia that they finally sent maintenance to fix the problem, so we had ONE NIGHT in our hot tub out of 5. The hotel was also too far from everything. The hallways smelled bad. The carpet in the hallways was nasty. Breakfast was the same every day and not very good. The coffee was awful. The maid left our patio door wide open one day and unlocked another day. You had to have a door key in for the AC to work and we left one of ours in so the room was cool when we returned but she would remove it. All the signs says Spa was open until 9pm but they would close at 7pm.
Stayed 5 nights in Sep 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Nice beds and amenities. Enjoyed the restaurant for dinner.
Stayed 1 night in Sep 2023

8/10 Good

Normand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great resort. Definitely not a 5 stars hotel. The rooms need an update. If you like big resorts it might be for you.
Stayed 4 nights in Aug 2023

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff excellent but remote from Sitges town although hotel mini bus available during the day but not evenings. Good hotel for short stay but not longer vacation
Stayed 3 nights in Sep 2023

4/10 Poor

Wendy

Liked: Cleanliness
Disliked: Staff & service
Dated rooms and bathrooms. Constant bad cover music playing from every corner all day long. Pools cold. Extra fee to use indoor heated pool. Food awful - 3 bouts of food poisoning in our group of 4 (on different nights), no vegetarian options at all for those on half board. Dead vibe. Not Dolce Sitges as it used to be. Won’t be returning sadly. Sitges however is lovely.
Stayed 5 nights in Sep 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Eurostars Sitges was really enjoyable abd comfortable. The resort has excellent customer service, clean and spacious rooms, wonderful amenities and superb views. The only area of improvement would be some of the carpets and decor, which were showing visible signs of wear and tear. On balance I am happy to recommend it to anyone visiting the Sitges area though.
Stayed 1 night in Aug 2023

10/10 Excellent

Thuan

Stayed 3 nights in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in amazing location
Great hotel in amazing location. Views from the rooms are stunning. Pool areas are relaxing and well spaced out. Great choice of food for breakfast. Modern decor throughout. We used the spa which was excellent and was included in the price as we booked before the hotel became a Eurostars hotel. Otherwise its €18 per person which i dont think it worth it. You should not have to pay to use the facilities of the hotel you are staying at. The bar area lacked atmosphere in the evenings but easy to drive into Sitges in the evenings instead. Water was a rip off at €4 per 500ml carton at the bar. Rooms are big and spacious with very comfly beds. Desipte the small negatives i would stay at the hotel again.
Stayed 2 nights in Aug 2023

8/10 Good

Aisling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Sargon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, but a bit far from Action
We had a great time at the Hotel, very clean, friendly staff, great service. The only issue was they had limited shuttle services to the Beach and downtown area, between 11am-6pm only, with 2 hours siesta break. First shuttle started at 11 should've been 9, last shuttle back was 6:15 pm, should've been 9:15 pm.
Stayed 3 nights in Jul 2023

10/10 Excellent

Tina

Stayed 4 nights in Jul 2023

4/10 Poor

Ruby

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Staff were not friendly. I am not sure the hotel is an international one, most of the staff doesn’t speak English. I didn’t feel welcome at all. The first day, we went to the snacks bar next to the pool, there was a staff hitting on the POS because the system wasn’t working so well. That’s ruin my holiday mood and I didn’t think that motion was necessary. Few days after, one of my friend made a comment in the front desk regarding the bottle of water refill daily. There was 3 staff were laughing and speaking Spanish after my friend’s complaint. I felt shock and absolutely not respectful. I am not sure how it work as a luxury hospitality. Only Alex (front desk) and the shuttle bus driver (experienced gentleman) I did appreciated. Their service were absolutely amazing.
Stayed 3 nights in Jul 2023

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the facility. It was decorated beautifully. Great views - All the food was terrific. Great value regarding the price. The staff was extremely helpful in setting up day trips and other activities. Rooms all very nice This was nothing we did not like
Stayed 2 nights in Jun 2023

10/10 Excellent

Cindy J

Liked: Cleanliness, staff & service, property conditions & facilities
This by far has been one of my favorite hotels EVER! so clean and the view is so beautiful! Everyone was so great and helpful especially Christina, the bar tender- SHE WAS GREAT!

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with nice facilities and staff
The Euro stars is a beautiful high-end hotel with very nice rooms and great facilities, all of the staff (*) were very friendly and helpful, the breakfast is excellent and the views are spectacular Some small criticisms The hotel is quite far out of town.. and the free shuttle only runs 11am-6pm, so no evening service and at busy times like weekends- taxis can be hard to find (with no Uber operating in Sitges) The walls of the rooms can be quite thin, so conversations in adjoining rooms can often be heard clearly 99% of the staff we encountered were wonderful- with one exception, HEIDY in the deli-cafe, who after we returned a sandwich as the bread was hard, decided to argue with us that it was fine and did not want to give a replacement or refund u til we complained to her manager
Stayed 8 nights in Jun 2023

10/10 Excellent

Dominic

Stayed 1 night in Jun 2023

6/10 Okay

Kameswar

Traveled with partner
Disliked: Property conditions & facilities
I loved the location of this property and the spectacular views ftom the balcony. I wish the bathroom in our room was better so I woud have liked the olace even more. The sink wasn't draining and we weren't able to use it at all.
Stayed 2 nights in Jun 2023

6/10 Okay

Verified traveler

Traveled with group
Liked: Property conditions & facilities, room comfort
Not a fan
Extremely boring hotel away from everything. Clean and quiet but Basic overall
Stayed 5 nights in May 2023

10/10 Excellent

Gino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cruise getaway
Stayed 2 nights in May 2023

8/10 Good

T D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, but some standards slipping
This is our fourth visit, 2 pre-covid and 2 post covid. All in all this is a very nice hotel still, but not quite as good as it used to be in some respects. Reception and client services staff are still very good indeed and couldn't be more helpful. All are good, Ivan and Sonia outstanding. The pool area is still very pleasant, the rooms are clean and spacious and the balconies large and relaxing. Some things have slipped a bit though. For example, the individual bottles of toiletries in the bathrooms have been replaced by large refillable bottles in the name of eco awareness. Fair enough in principle, but he replacements are far inferior - do the management really believe that returning customers don't notice these things? Also the toilet paper is of such a poor standard that you literally wouldn't be able to buy such poor quality in the UK (Tesco value is on a higher level altogether). The carpets leading to the bedrooms have become a bit worn and stained. The number of items at breakfast has been reduced. And the food generally and bar service just has a feel of complacency about it - for example I suggested adding strawberries, baked beans and some sort of cooked sausage to the breakfast choices - the manager listened attentively and said all the right things, and then did absolutely nothing. It just feels that maximising profit is now ahead of customer experience. Finally, as others have said, introducing a charge for the indoor pool is just plain counter productive.
Stayed 11 nights in Apr 2023

10/10 Excellent

CARMEN

Stayed 2 nights in May 2023

8/10 Good

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice property, the outside pools however are not heated. breakfast was good I would visit again definitely
Stayed 3 nights in Apr 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful venue! Just avoid mediocre bar food tho!
Hotel condition is really nice but there wasn't enough staff to cover the evening shift at the bar - leading to long waits. Restaurant bar food quality was no better than a regular American diner; you'd expect better than this for a hotel of this standing. Breakfast buffet was much better value for money though.
Stayed 1 night in Apr 2023

6/10 Okay

Gorazd

Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely hotel if you want stay in a resort. But it’s inconveniently placed away from the city. You’ll need a 10euro cab ride to the city. The pool area is really nice, however 2 of the 5 days I was there the pool bar was closed, probably due to lack of guests. The hotel seems very family friendly so expect children screaming around the pools and don’t take a lounger under the infinity pool because it’s a splash zone. Overall great if you’re coming with family, but don’t take it if you’re in sitges for one of the festivals.

10/10 Excellent

Milos

Traveled with group
Stay in Dolce hotel was SWEET
Everything was amazing-hotel, service, weather, staff….wines and foods
Stayed 4 nights in Mar 2023
Response from Management on Mar 13, 2023
Thank you for taking the time to share your experience with us at Dolce by Wyndham Sitges Barcelona. It is always a pleasure to receive feedback and we truly appreciate you taking the time out to share your experience with the on-line community. We do look forward to welcoming you back in the near future.Sincerely,

10/10 Excellent

David

Stayed 1 night in Dec 2022
Response from LA DIRECCIÓN on Dec 7, 2022
Gracias por confiar en Dolce Sitges para su reciente estancia y por reflejar las impresiones de su experiencia como Cliente nuestro: nos alegra saber que disfrutó de nuestro establecimiento y de nuestro Equipo Humano y esperamos haber colmado sus expectativas. Esperamos verle muy pronto, de nuevo, por Dolce Sitges y ofrecerle la genuina muestra de hospitalidad mediterránea que nos apasiona.Muy cordialmente

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Armando Waser on Oct 25, 2022
Gracias por confiar en Dolce Sitges para su reciente estancia y por reflejar las impresiones de su experiencia como Cliente nuestro: nos alegra saber que disfrutó de nuestro establecimiento y de nuestro Equipo Humano y esperamos haber colmado sus expectativas. Esperamos verle muy pronto, de nuevo, por Dolce Sitges y ofrecerle la genuina muestra de hospitalidad mediterránea que nos apasiona.Muy cordialmente

10/10 Excellent

Anthony

Stayed 1 night in Oct 2022
Response from Armando Waser on Oct 25, 2022
Gracias por confiar en Dolce Sitges para su reciente estancia y por reflejar las impresiones de su experiencia como Cliente nuestro: nos alegra saber que disfrutó de nuestro establecimiento y de nuestro Equipo Humano y esperamos haber colmado sus expectativas. Esperamos verle muy pronto, de nuevo, por Dolce Sitges y ofrecerle la genuina muestra de hospitalidad mediterránea que nos apasiona.Muy cordialmente

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and brilliant staff and service. Couldn’t wish for more
Stayed 2 nights in Oct 2022
Response from Armando Waser on Oct 13, 2022
Thank you for taking the time to share your experience with us at Dolce by Wyndham Sitges Barcelona. It is always a pleasure to receive feedback and we truly appreciate you taking the time out to share your experience with the on-line community. We do look forward to welcoming you back in the near future.Sincerely,

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff really make the place here, not quite the star rating it claims but really nice and excellent staff that really can't do enough for you.
Stayed 11 nights in Aug 2022
Response from Armando Waser on Sep 12, 2022
Thank you for taking the time to share your experience with us at Dolce by Wyndham Sitges Barcelona. We are delighted to receive your feedback and are happy to hear that you had a pleasant stay. I will share your comments with the team and appreciate you giving me this opportunity to celebrate with them. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

10/10 Excellent

lisa-kim

Traveled with group
Liked: Staff & service, room comfort
Excellent Staff; Cosmetics need attention
We had a lovely stay however there is room for improvement. The staff were absolutely fantastic however the hotel is in need of some cosmetic repairs. Our initial room, requested as a twin, was lovely but as there was a dirty worn sock attached and covering the smoke detector we were upgraded to a sea view room on the 5th floor. Again lovely room but this was a king room so we had to share a bed, which we specifically wished to avoid. The room was pleasant, and clean, but the bathroom was not cleaned to a standard you’d expect in a 5 star hotel. There were hairs in the bath, and splash marks of what looks like coffee on the glass partition between the toilet and sink. The plug within the bathroom was also loose and hanging out of the wall, not safe directly above water. Door facings were swollen at the floor, I presume through water damage and these cosmetic matters were evident within the corridors/hallways of our floor. Carpets in the hallways/corridors were also stained, quite significantly, throughout out floor with raised sections which could cause trips and falls. There was also a blind hanging off one the windows on our floor. Overall I cannot fault the staff or the reception areas of the hotel but cosmetically hallways need improvement and electrics of our room certainly needed attention.
Stayed 3 nights in Aug 2022
Response from Armando Waser on Oct 13, 2022
Thank you for taking the time to share your experience with us at Dolce by Wyndham Sitges Barcelona. We are glad to know that in generally you were happy with the hotel and thank you very much for the constructive feedback you have given. At the same time please accept our most sincere apologies for the mishaps you have commented.We will study your suggestions and report immediately to the involved departments in order to improve our service.Thank you for your valued feedback and we do hope to have the opportunity to welcome you back in the near future to prove our commitment.Sincere regards,

10/10 Excellent

Amanda

Stayed 3 nights in Aug 2022
Response from Armando Waser on Sep 12, 2022
Gracias por confiar en Dolce Sitges para su reciente estancia y por reflejar las impresiones de su experiencia como Cliente nuestro: nos alegra saber que disfrutó de nuestro establecimiento y de nuestro Equipo Humano y esperamos haber colmado sus expectativas. Esperamos verle muy pronto, de nuevo, por Dolce Sitges y ofrecerle la genuina muestra de hospitalidad mediterránea que nos apasiona.Muy cordialmente

8/10 Good

Anthony, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know why they don’t ask for your car plate number when you check in. So that when people park crazy they know what room they are in and can call to move car. So many times cars blocking you in a parking spot. When it rained the water leaked next to our room in the hall. And the swimming pool needs some maintenance with tills fixed cleaning and pool vents. Maybe if your there for a few days you don’t notice much, but we had 19 days.
Stayed 16 nights in Aug 2022
Response from Armando Waser on Aug 26, 2022
We are delighted to have your feedback on your recent stay with us.Allowing us the opportunity to share your feedback, your suggestions and improve our services with the teams is very important to us all.We will study your suggestions on the parking and the pools and report immediately to the involved departments in order to improve our service.Thank you for your valued feedback and we do hope to have the opportunity to welcome you back in the near future to prove our commitment.Sincere regards,

10/10 Excellent

Pascale

Traveled with family
Amazing hotel!
Great hotel with amazing sea view. The pools and the pool bar is very nice. It's a real oasis 10 minutes away by car from the city center. Great spa and services, I recommend this 5 stars hotel very much!
Stayed 3 nights in Aug 2022
Response from Armando Waser on Aug 25, 2022
Thank you for taking the time to share your experience with us at Dolce by Wyndham Sitges Barcelona. We are delighted to receive your feedback and are happy to hear that you had a pleasant stay. I will share your comments with the team and appreciate you giving me this opportunity to celebrate with them. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

10/10 Excellent

Colin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel you won’t be disappointed
We would highly recommend this hotel. The staff team, reception, bar, restaurant, maintenance, housekeeping and Spa were all friendly efficient and welcoming. The breakfast had a good selection of quality food. We decided to attend the Italian theme night and the food was delicious. The rooms were spacious and well equipped. The sea view incredible. The design of the building can mean a long walk to some of the rooms from the reception/car park.
Stayed 4 nights in Aug 2022
Response from Armando Waser on Aug 23, 2022
Thank you for taking the time to share your experience with us at Dolce by Wyndham Sitges Barcelona. We are delighted to receive your feedback and are happy to hear that you had a pleasant stay. I will share your comments with the team and appreciate you giving me this opportunity to celebrate with them. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

10/10 Excellent

Iris

Stayed 8 nights in Aug 2022

4/10 Poor

Joseph

Stayed 2 nights in Jun 2022
Response from Armando Waser on Aug 23, 2022
Gracias por confiar en Dolce Sitges para su reciente estancia y por reflejar las impresiones de su experiencia como Cliente nuestro: nos alegra saber que disfrutó de nuestro establecimiento y de nuestro Equipo Humano y esperamos haber colmado sus expectativas. Esperamos verle muy pronto, de nuevo, por Dolce Sitges y ofrecerle la genuina muestra de hospitalidad mediterránea que nos apasiona.Muy cordialmente

4/10 Poor

Jens

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2022
Response from Armando Waser on Aug 23, 2022
Gracias por confiar en Dolce Sitges para su reciente estancia y por reflejar las impresiones de su experiencia como Cliente nuestro: nos alegra saber que disfrutó de nuestro establecimiento y de nuestro Equipo Humano y esperamos haber colmado sus expectativas. Esperamos verle muy pronto, de nuevo, por Dolce Sitges y ofrecerle la genuina muestra de hospitalidad mediterránea que nos apasiona.Muy cordialmente

6/10 Okay

Jennifer, Newbury

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2022

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Dolce is a lovely hotel, with friendly staff and great facilities. The pools cater for different age groups and everywhere is nice and clean.
Stayed 7 nights in Jul 2022
Response from General Manager on Aug 8, 2022
Gracias por confiar en Dolce Sitges para su reciente estancia y por compartir sus comentarios de su experiencia como Cliente nuestro: nos alegra saber que disfrutó de nuestro establecimiento Si desea compartir cualquier comentario específico, estaría encantado de recibirlos personalmente. Esperamos verle muy pronto, de nuevo, por Dolce Sitges y ofrecerle la genuina muestra de hospitalidad mediterránea que nos apasiona. Muy cordialmente

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Lovely hotel. Just bear in mind it's outside the tiwn.
Stayed 2 nights in Jul 2022
Response from General Manager on Jul 25, 2022
Thank you for taking the time to share your experience with us at Dolce by Wyndham Sitges Barcelona. It is always a pleasure to receive feedback and we truly appreciate you taking the time out to share your experience with the on-line community. We do look forward to welcoming you back in the near future. Sincerely,

10/10 Excellent

Arturo, Coral Gables

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022