Ratings based on 253 Verified Reviews

4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from BURTON ON TRENT

AMAZING RELAXING HOTEL

Posted Oct 3, 2017
Pros: TRANQUIL SETTING
Cons: BREAKFAST SLIGHTLY
Location: HOTEL IS WALKING DISTANCE TO TINY CITY CENTER AND ACROSS THE ROAD IS THE AMAZING GARDEN .
"WOW" THIS HOTEL IS ONE OF THE MOST RELAXING HOTELS I HAVE STAYED IN,MUSIC IS CALMING AND CHARMING. RECEPTION STAFF ARE HAPPY HELPFUL SMILEY PEOPLE.THE ROOM WAS QUITE UNIQUE, COMFY BED.VERY PEACEFUL " SLEPT WELL".MINI BAR IN ROOM WAS CHEAP NOT LIKE MOST HOTELS. I FELT LIKE I WAS IN A HOTEL IN THAILAND.FOOD IS LOVELY ; HOWEVER ! THE EVENING MENU IS CONFUSING BEFORE YOU PLACE YR ORDER MAKE SURE IT IS EXPLAINED TO YOU CORRECTLY. THE SETTING OF THIS HOTEL IS 10 OUT OF 10 FOR ME,IN THE EVENINGS IT IS SO TRANQUIL EATING POOLSIDE. BUFFET BREAKFAST WAS NICE.
5 out of 5
Recommended
for Everyone
by A verified traveler from italy

Nice surprise!!!

Posted Sep 6, 2017
Was looking for a hotel close to the airport and found this gem of a hotel! Felt like an oasis in a desert! Lovely room in an amazing setting! Well worth the effort to search out!! A must for anyone looking for a stopover before a next day flight!
5 out of 5
Recommended
for Everyone
by A verified traveler

Unexpectedly phenomenal.

Posted Sep 2, 2017
Found this gem while searching hotels in Elche. Beautiful grounds with rooms (each part of a large cabana structure) tha were clean and comfortable and nestled among the palms. Pool was relaxing with recliners and table and chairs as well. Table-side bar service was well priced. The WIFi was tremendous with no loss of bandwidth. We look forward to coming back for a longer stay. This truly is a "check-your-problems-at-the-door" place.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful gardens.very relaxing.good staff

Posted Aug 6, 2017
Pros: everything!
Cons: reception staff not always efficient,but this is Spain!
Location: palm groves,huerto del cura garden,santa maria basilica,castle
This is a great place to stay to recharge the batteries. Beautiful hotel and grounds.Spotlessly clean
Comment from Hotel Management
Aug 12, 2017 by Front desk dpt., Hotel Management
Dear guest, Thanks for your comments. We hope to see you again soon. Best regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from b

Tropical feeling hotel in the centre of Elche

Posted Jul 22, 2017
We have never been to Elche before and were pleasantly surprised. The hotel has a lovely pool and rooms are bungalows scattered around the grounds. A short 5 minute walk takes you into the centre where there are plenty of shops and restaurants. A pleasurable stay.
Comment from Hotel Management
Jul 29, 2017 by Isabel Rios. Dpto. Comercial, Hotel Management
Thank you very much for your valuation. We are glad to know that you have enjoyed your stay. We hope to see you again soon.
4 out of 5
Recommended
for Couples
by A verified traveler from Norfolk

Palm tree chillout

Posted Jul 12, 2017
Pros: Very peaceful and good transport links
Cons: Tea/coffee facilities, area for sitting outside room & enjoying ambience.
Location: Location excellent for exploring city, public transport within walking distance to venture further afield
We would recommend this hotel as a short break, the meals were quite pricey so we ate out, we thought maybe a local menu could be available at a more reasonable price. We loved the quiet of the bungalows but did struggle slightly communicating with the reception so would recommend you take a Spanish phrase book.
Comment from Hotel Management
Jul 15, 2017 by Isabel Rios, Hotel Management
Dear Dean, many thanks in advanced for your feed back. It is nice to know that you have enjoyed your stay in the hotel. We take note about your suggestions. We wait that you come back to visit us in another time. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from coventry UK

Lovely hotel close to city centre

Posted Jul 6, 2017
Spent a week there for a near-by family wedding. Rooms are all in bungalows set in lovely palm gardens. Food, pool and staff are all great. Only a short walk from city centre restaurants and bars. Would go back in a heartbeat.
Comment from Hotel Management
Jul 29, 2017 by Isabel Rios. Dpto Comercial, Hotel Management
What a nice comment. We are glad to know that they liked the concept of our hotel and that they enjoyed our central location. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Fabulous!

Posted Jun 30, 2017
A gorgeous hotel in a beautiful and peaceful setting. The highlight is most definately the fabulous pool area, so lovely and relaxing. Initial impression of the room - a bit dark and dingy and bathroom a bit dated but clean nonetheless. Everything within walking distance - restaurants, shops, supermarket, bars... well worth a visit, would defo recommend this little gem!
Comment from Hotel Management
Jul 15, 2017 by Isabel Rios, Hotel Management
Dear Nish, many thanks for your lovely feed back. It is a pleasure for us to know that you have enjoyed your time in the hotel. We will wait for your next visit. best regards.
4 out of 5
by Mary

Sleeping in Palm Paradise

Posted Jun 29, 2017 on Hotels
Updated bungalows nested in the palm trees make this site a visual paradise. The rooms have Airco and privacy, the pool area is lovely during the day and transformed into the dining room on summer nights. Breakfast buffet and dinners have food variety. The spa servcies are good.
Comment from Hotel Management
Jul 15, 2017
Many thanks Mary for your feed back. It is lovely to know that you have had a nice experience in our hotel and that you have liked the concept of the hotel. Really is a different place in the same city centre. We hope that you can visit us again soon. Best regards. Isabel Rios
4 out of 5
Recommended
for Couples
by A verified traveler from Scotland

Something a bit different

Posted Jun 24, 2017
Pros: There was always a bed available at the pool and it was not crowded.
Cons: For us the menu could have been better and perhaps a couple of English speaking channels on the television although these are minor issues.
Location: The town is five minutes walk away with a variety of shops and restaurants. There is a road-going train which tours the local places of interest .
My friend and I stayed at this hotel for 4 nights and enjoyed the relaxing surroundings. The rooms were clean and spacious and, although within a few minutes walk of the town, we felt as if we were pleasantly secluded surrounded as we were by the gardens. For us the food was not great as my friend is vegetarian and there was little choice for her and the food served in the restaurant was not really to my taste but I think the hotel caters more to French/German tourists.Drinks were reasonably priced and the safe in the room was free. Also, unusually, we made full use of the mini bar which was inexpensive. This is not a typical resort hotel and English is not spoken particularly well but we managed to communicate well enough with a few Spanish words and some miming!
Comment from Hotel Management
Jun 30, 2017 by Isabel Rios, Hotel Management
Dear Lesley, many thanks for your feed back. It is a pleasure for us to hear that you have enjoyed your stay. Really like you describe we have a different hotel concept in the same city center. We take note about your notes over the restaurant menu and the option for vegetarian people and the TV channels. We hope that when you come back to Elche you decided to visit us again. Best regards