Outdoor pool, pool umbrellas, sun loungers
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Reviews of Valentines Resort & Marina

4 out of 5
Valentines Resort & Marina
1 Bay Street, Dunmore Town, Harbour Island

Reviews

8.8

Excellent

Rating 10 - Excellent. 116 out of 211 reviews" "
Rating 8 - Good. 69 out of 211 reviews" "
Rating 6 - Okay. 18 out of 211 reviews" "
Rating 4 - Poor. 6 out of 211 reviews" "
Rating 2 - Terrible. 2 out of 211 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My flight crew team has been coming here for nearly a decade. Utilizing the Valentines resort for crew accommodations, this resort is the best facility per price, especially during off peak time.
Stayed 2 nights in Mar 2024

10/10 Excellent

claire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect vacation and beautiful place to stay!!
Stayed 3 nights in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Martin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place! Fun. Tyler and the team were fantastic! Even Al the dog was great to meet. Idalma was a joy at Valentines Rooster Tail bar. We will be back!
Stayed 2 nights in Mar 2024

10/10 Excellent

Vincenzo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super well set up property! Great pool for kids! Great food options! Beautiful water views and sunset bar!
Stayed 2 nights in Feb 2024

10/10 Excellent

michael A

Stayed 2 nights in Mar 2024

10/10 Excellent

Micah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have been staying at Valentine’s every year for the past 3 years. Excellent Hotel and warm and friendly staff. I highly recommend this hotel when staying on Harbour Island.
Stayed 4 nights in Feb 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient at the harbour side by the marina
Stayed 3 nights in Feb 2024

6/10 Okay

Mei-Ling

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
The sofa bed wasn’t made so we had to make the bed ourselves. After paying over $600 a night I was disappointed. Also the hotel at first claimed I made a purchase that was charged to our room which was not true. We paid cash for it. In addition it refused to issue a final receipt showing that we had no outstanding balance because we booked the rooms through Expedia. The staff members are nice but the service is slow at the restaurant. Will not stay there again.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Nicholas

Stayed 8 nights in Nov 2023
Response from management on Nov 24, 2023
Thank you for your review score .

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Getaway!
Valentines Resort is the perfect getaway! The staff are beyond friendly, the resort is well maintained with a great location. This was our third visit this year. We just love it and can't wait to return soon!
Stayed 3 nights in Nov 2023
Response from management on Nov 24, 2023
Thank you for your review and look forward to welcoming you again .

10/10 Excellent

Nicholas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bar, sorta inflated prices but expected. One of the more active spots after 8pm.
Stayed 1 night in Nov 2023
Response from management on Nov 6, 2023
Thank you for the great score and comments about our bar . We hope have you stay with us again soon

8/10 Good

Chynishka

Traveled with partner
Liked: Amenities
Front dest staff was amazing. Great location & hotel amenities
Stayed 4 nights in Oct 2023
Response from management on Oct 16, 2023
Thank you for a wonderful review , hope to have you stay with us again soon.

6/10 Okay

MAXIME

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was ok, staff were professional and courteous. Food is too expensive, breakfast for 2 was 65 dollars for 2 omelets. I rented 2 rooms at 488 dollars Per Night and did Not get Not even a Water in the rooms.
Stayed 2 nights in Oct 2023
Response from Management on Oct 11, 2023
Thank you for your comments. We will internally review your comments and hope to make adjustments where necessary.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
I love the place, excellent service and food. The staff so friendly and helpful.
Stayed 2 nights in Oct 2023
Response from Management on Oct 11, 2023
Thank you for your wonderful comments and the 5out of 5 review. Hope you will come stay with us again in the future!

10/10 Excellent

Allan

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice room, very clean, nice marina, golf carts available on site.
Stayed 2 nights in Sep 2023
Response from Management on Sep 6, 2023
Thank you for the 5 out of 5 review!

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Nice staff at all properties at this location. Would highly recommend.
Stayed 2 nights in Aug 2023
Response from Management on Aug 22, 2023
Thank you for your comments.

8/10 Good

Shona

Stayed 3 nights in Jul 2023
Response from Management on Sep 6, 2023
Thank you for 4 out of 5 review, please let us know if you have any comments to make us better..

10/10 Excellent

Edel

Traveled with family
Liked: Amenities, property conditions & facilities
A
Stayed 3 nights in Aug 2023
Response from Management on Aug 22, 2023
Thank you for the A review.

10/10 Excellent

olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is nice and the people is excellent, the food is good
Stayed 2 nights in Aug 2023
Response from Management on Aug 22, 2023
Thank you for the positive review!

10/10 Excellent

MATTHEW

Stayed 4 nights in Jul 2023
Response from Management on Aug 22, 2023
Thank you for the 5 out of 5

10/10 Excellent

HENRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were great. Food was excellent.
Stayed 3 nights in Jul 2023
Response from Management on Jul 30, 2023
Thank you for the great review! Hope to have you stay again soon!

6/10 Okay

lissette

Traveled with family
room was nice but furniture (coach) had wear and tear in it. The a/c unit is set at 72F and you can not adjust even when the temperature outside is close 100 F. Shortage of beach towels. Also had rodents around the property.
Stayed 4 nights in Jul 2023
Response from Management on Jul 30, 2023
Hi Lissette, Sorry that some parts of you stay, were not what you expected. Please be advised that we will address these problems with the department heads to have them corrected.

10/10 Excellent

amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Management on Jul 30, 2023
Thank you for the 5 out of 5 rating!..

10/10 Excellent

Fernanado

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where I stay when on the island.
Stayed 3 nights in Jul 2023
Response from Management on Jul 29, 2023
Thank you for the 5 out of 5 . So glad to have you stay with us.

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort
Stayed 3 nights in Jul 2023
Response from Management on Jul 30, 2023
Thank you for the 5 out 5 rating!

8/10 Good

Ivis

Liked: Staff & service
Our room had a lot of flys. The staff when they came to clean left the flys on the floor
Stayed 2 nights in Jul 2023
Response from Management on Jul 19, 2023
We are sorry for your experience and will bring to the attention of the housekeeping manger . Thank you for your honest comments as this will help correct this matter going forward .

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Great service !!
Stayed 2 nights in Jul 2023
Response from management on Jul 19, 2023
Thank you for your comments

4/10 Poor

James

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Not worth the price
The rooms were unsatisfactory. Insects. Broken items. Poor lighting. Old towels. Not cool enough. Not what you would expect for the price.
Stayed 5 nights in Jun 2023
Response from management on Jul 19, 2023
We are sorry your stay was not expectable . Your comments will be address with all departments and corrections will be made .

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 3 nights in Jul 2023
Response from Management on Jul 19, 2023
Thank you for the 4 out of 5 score

6/10 Okay

Denise

Traveled with group
OUTDATED WEBSITE IS NOT ACCURATE
Stayed 7 nights in Jun 2023
Response from Management on Jul 19, 2023
We are sorry for the outdated web-site we are currently working to update and create a new web-site that will meet our guest expectations

10/10 Excellent

Olena, Boca Raton

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff, rooms, water and pink beaches! Definitely will be back!
Stayed 3 nights in Jun 2023
Response from Management on Jul 19, 2023
thank you for your comments

10/10 Excellent

Mary

Stayed 2 nights in Jun 2023
Response from management on Jul 19, 2023
Thank you for the great score ..

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, extremely friendly and very helpful!! Thank you!!!
Stayed 2 nights in May 2023
Response from Management on Jul 20, 2023
thank you for the great comments of the staff ..

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property and stay!
Stayed 2 nights in May 2023

10/10 Excellent

Lynn

Stayed 1 night in May 2023

10/10 Excellent

QueenLynda, Dania

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE THE STAFF AT VALENTINES. ALWAYS SO ACCOMODATING AND THE ROOMS ARE HUGE!
Stayed 1 night in Apr 2023

10/10 Excellent

Tony

Stayed 2 nights in Mar 2023

10/10 Excellent

Tony

Stayed 3 nights in Mar 2023

10/10 Excellent

Vladimir

Traveled with family
Liked: Staff & service, property conditions & facilities
Very good 👍
Stayed 4 nights in Feb 2023

10/10 Excellent

Elizabeth

Stayed 4 nights in Feb 2023

10/10 Excellent

Elvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great selection for first time to Bahamas. Lee and staff were professional in every regard.
Stayed 7 nights in Jan 2023

10/10 Excellent

kathy, Chesterfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint hotel at a great location. Private beach close by. Recommend renting a golf cart to get around the island.
Stayed 3 nights in Jan 2023

10/10 Excellent

Leopoldo

It was amazing.
Stayed 3 nights in Dec 2022

6/10 Okay

Daniel

Stayed 5 nights in Nov 2022

8/10 Good

Alexander

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and extremely clean. All the staff were friendly and helpful.
Stayed 1 night in Sep 2022

4/10 Poor

Leslie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022