Ratings based on 57 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Apr 17, 2016
The beach is beautiful and getting to the resort is very easy.
Comment from Hotel Management
Apr 26, 2016 by Beth, Hotel Management
Thank you for taking the time to write a review. We look forward to your return visit.
3 out of 5
by A verified traveler from Cambridge, MA

Good location, but service not up to par

Posted Mar 28, 2016
Pros: The location. People are very friendly.
Cons: Service; staff (reception, restaurant, housekeeping) need better training. Ensure that AC and TV work. Check supplies (no chef knives in kitchen).
Location: Restaurants are good, but limited; book before your go. Sail with Capt Bob Knauss. Go to the Pink Sand Beach. Rent a boat, snorkel, scuba...
Pros: This hotel is in a great location, close to the ferry, and has a dock that accommodates boaters. The hotel has its own access to the pink sand beach on the other side of the island (only a short golf cart ride away). The Manager (Vanessa) and the head of housekeeping are top notch, but they can't run the hotel on their own. Cons: The service is not what you would expect from a 4 star hotel. The employees at reception, albeit very nice, had no idea how to deal with rooms that were unavailable for guests who had arrived we reservations (we waited 4 hours until the manager Vanessa showed up and then were asked to speak to Vanessa directly). It appears that a room was assigned to us, but was not ready for new guests. After speaking with Vanessa, she checked the computer, moved around guest rooms and said the next available room would be for us. We waited another hour for the room to be cleaned. When we got to the room, it was not the one we had booked and for which we had paid through Expedia. It took us nearly another hour to get this sorted and they finally put us in the correct size room, but not with the harbor view...which was also part of the original room description. Apparently, according to the Valentines' staff, there are no rooms with harbor views. The room was very dark (not what you would expect from a seaside resort), the lights were dim, the TV didn't work (we had to ask twice before it was fixed), the air conditioner thermostat was only on the se
5 out of 5
by A verified traveler from Champlain Islands, Vermont

A little piece of heaven

Posted Mar 18, 2016
Pros: The property itself was meticulously cared for and the location is central.
Location: As long as you have a golf cart, everything is a short ride away.
From the moment we landed in Eleuthra to checking into the resort was a total of 45 minutes. I was impressed with the coordination of everyone's efforts to get us to our destination as quickly as possible. From the porters, cab drivers, water taxis driver's, resort ambassador...they were all very friendly, professional and courteous. I can't wait to return to Valentine's.
Comment from Hotel Management
Mar 24, 2016 by Beth, Hotel Management
Thank you choosing us for your vacation. We look forward to welcoming you back.
4 out of 5
by A verified traveler from NC

good hotel for boaters

Posted Mar 6, 2016
Pros: The staff was incredible!
Location: They have a dive shop on site so we used them to take us snorkeling which was so great. We saw a lot of fish and turtles. They have 2 restaurants,too.
we liked the hotel but thought that it was on the beach and it is a drive to the beach, but it is on the marina and so there is water to see just not swim. The restaurants were good there and the store was really cute with the nicest lady working there. All the staff we encountered were really friendly. If you are allergic to cats like I am don't stay here b/c they have a couple that like to come sit in your chairs on the porch. My kids loved that but I did not. The pool was great. They have really quality umbrellas and a great set up. No service by the pool but you can walk to the bar and bring things back...
Comment from Hotel Management
Mar 14, 2016 by BW, Hotel Management
Thank for you taking the time to write a review. We have a great staff and vendors on premise. We look forward to your return visit with the kids.
5 out of 5
by A verified traveler

Nice quiet resort with Marina

Posted Mar 1, 2016
Location: Great location, can walk to everything on this small island.
Not too big a resort, well run and nice staff. Grounds and pool pretty, the suite was very comfortable and clean.
Comment from Hotel Management
Mar 2, 2016 by Beth, Hotel Management
We have it all. Glad we could share a piece of our paradise with you.
4 out of 5
by A verified traveler from Milwaukee, WI

Lovely resort, great location and extras

Posted Feb 25, 2016
Pros: Layout of the condo, separate living room and kitchenette. And the laundry was great considering this was the last 8 days of a 15 day trip.
Cons: Missing flatware, pots, pans, ... in the kitchen. Plus the balcony furniture was not very comfortable, big bulky wooden chairs around a wooden table.
Location: Near the government dock, golf carts, harbour front food stands, shopping and restaurants.
Valentine's resort is a great resort on Harbour Island. Lots of extras, laundry, kitchenette, living room, wifi, cable, ... Located right off the harbour, it's a convenient location to government dock, shopping and dining. It was very windy during our trip, which made the beach too cool and windy. Valentines has a very nice pool with chaise lounges and padded day beds. Our unit felt more like a condo than a hotel, which made me feel right at home. The staff was responsive, but not very friendly. No problems, but not what I would expect from such a posh island and resort. Overall we loved our stay and will likely be back.
Comment from Hotel Management
Feb 26, 2016 by Beth, Hotel Management
Looking forward to your return visit real soon. Thank you for advising us of the missing items in the kitchen of the unit. We will discuss with housekeeping and make sure that it is taken care of.
5 out of 5
by A verified traveler from orchard lake Michigan

Posted Dec 26, 2015
Had a great trip We will come back It's a great place to relax
Comment from Hotel Management
Dec 28, 2015 by Beth, Hotel Management
Looking forward to welcoming you back to Valentines Resort & Marina!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 4, 2015 on Hotels
5 out of 5
by A verified traveler from Tampa

Very convenient location

Posted Nov 26, 2015
Pros: Beautiful pool area, warm and friendly lounge with a great menu. Helpful, pleasant staff
Location: Beach, fishing, shopping and dining are close by
Had great time with family. Some went snorkeling while others just relaxed. Villa was comfortable and well maintained.
Comment from Hotel Management
Dec 9, 2015 by Beth, Hotel Management
Thank you for staying with us. We hope to see you back in the near future.
5 out of 5
by A verified traveler

Posted Nov 23, 2015
Nice and comfortable will be back again, good hotel for honeymoon
Comment from Hotel Management
Dec 9, 2015 by Beth, Hotel Management
Looking forward to your return :)