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Candlewood Suites Elgin, an IHG Hotel

Photo gallery for Candlewood Suites Elgin, an IHG Hotel

Exterior
Property amenity
Desk, laptop workspace, blackout drapes, iron/ironing board
Fitness facility
Lobby lounge

Overview of Candlewood Suites Elgin, an IHG Hotel

Candlewood Suites Elgin, an IHG Hotel

2.5 star property
8.4 out of 10 Very Good
8.4/10 Very Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
Map
1780 Capital St, Elgin, IL, 60124

Explore the area

  • Popular LocationPresence Health9 min walk
  • Popular LocationAdvocate Sherman Hospital3 min drive
  • Popular LocationSherman Hospital3 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)32 min drive

Room options

About this area

Elgin

Candlewood Suites Elgin, an IHG Hotel is located in Elgin. Brunswick Zone XL and Epic Air Trampoline Park are local attractions and those in the mood for shopping can visit Arboretum of South Barrington and Crystal Court Shopping Center. Looking to enjoy an event or a game while in town? See what's happening at NOW Arena or North Wall Rock Climbing. Spend some time exploring the area's activities, including skiing, ski lifts, and snowboarding. Guests appreciate the hotel's quiet location.
Visit our Elgin travel guideOpens in a new window
Map

What's nearby

  • Presence Health - 9 min walk
  • Advocate Sherman Hospital - 3 min drive
  • Sherman Hospital - 3 min drive
  • Randall Oaks Golf Club - 7 min drive
  • Fresenius Medical Care at Provena St. Joseph Medical Center/ - 9 min drive

Getting around

  • Elgin Big Timber Road Station - 4 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 32 min drive

Restaurants

  • McDonald's - 5 min drive
  • Rookies All American Pub & Grill - 4 min drive
  • Casey's General Store - 8 min drive
  • Starbucks - 4 min drive
  • Gabutto Burger - 5 min drive

About this property

Candlewood Suites Elgin, an IHG Hotel

Property highlights
Take advantage of a grocery/convenience store, shopping on site, and dry cleaning/laundry services at Candlewood Suites Elgin, an IHG Hotel. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A TV in the lobby, smoke-free premises, and free newspapers
  • A computer station, a 24-hour front desk, and luggage storage
  • Guest reviews speak well of the quiet location and helpful staff
Room features
All 83 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and free newspapers.
Extra conveniences in all rooms include:
  • Sofa beds, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with hair dryers
  • 36-inch flat-screen TVs with premium channels and DVD players
  • Decks, kitchens, and full-sized refrigerators/freezers

Languages

English, Spanish

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Free crib
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • In-room accessibility available in select rooms
  • Roll-in shower available in select rooms
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 36-inch flat-screen TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Restaurant dining guides
  • Rice cooker
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Elgin
Candlewood Suites Elgin
Candlewood Suites Hotel Elgin
Candlewood Suites Elgin - Northwest Chicago Hotel Elgin
Candlewood Suites Elgin Hotel

Frequently asked questions

Is Candlewood Suites Elgin, an IHG Hotel pet-friendly?

Yes, Candlewood Suites Elgin, an IHG Hotel allows pets with a maximum weight of up to 80 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Candlewood Suites Elgin, an IHG Hotel?

As of Jun 5, 2023, prices found for a 1-night stay for 2 adults at Candlewood Suites Elgin, an IHG Hotel on Jun 7, 2023 start from $113.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Candlewood Suites Elgin, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Candlewood Suites Elgin, an IHG Hotel?

Check-in is from 3 PM - midnight.

What time is check-out at Candlewood Suites Elgin, an IHG Hotel?

Check-out is at noon.

Where is Candlewood Suites Elgin, an IHG Hotel located?

Situated in Elgin, this hotel is within 2 mi (3 km) of Presence Health, Sherman Hospital, and Advocate Sherman Hospital. Randall Oaks Golf Club and AMITA Health Saint Joseph Hospital Elgin are also within 6 mi (10 km).

Candlewood Suites Elgin, an IHG Hotel Reviews

Candlewood Suites Elgin, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 143 out of 299 reviews" "
" "10 - Excellent 48%
Rating 8 - Good. 103 out of 299 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 32 out of 299 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 12 out of 299 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 9 out of 299 reviews" "
" "2 - Terrible 3%

8.7/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.1/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds and pillows!!! The room was very nice and quiet. The renovations were fantastic and I look forward to my next stay with you!
Stayed 1 night in Apr 2023

6/10 Okay

Sherrill

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Should have known the hotel was under renovation
The hotel was under construction, but I was not aware of this when I made the reservation. While it was not horrible, there were things that did not meet my expectations (eg, tub condition) that I wish I would have been able to anticipate. They should make it clear that the construction is going on before accepting reservations.
Stayed 2 nights in Dec 2022

8/10 Good

Brett

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Cecilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the friendly service from the front desk. I was there for my wedding weekend and my photographer and make up artist were coming in on Saturday. Staff was friendly and accomodating to them. Great service! Only downfall was I left an item behind in the room after checking out. I called the next day and they did not have it anymore in their lost an found :(
Stayed 2 nights in Oct 2022

6/10 Okay

RoseAnn

Liked: Cleanliness, staff & service, amenities
The air conditioner was not working correctly and it was very humid
Stayed 2 nights in Aug 2022

4/10 Poor

Joseph

Disliked: Staff & service, property conditions & facilities
Was under remodeling bathroom was terrible no and mean no counter space at all suite with no chair or couch.
Stayed 9 nights in Jul 2022

10/10 Excellent

gary S

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean rooms,
Stayed 1 night in May 2022

4/10 Poor

Amy

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Too many other choices nearby
The hotel is “under renovation”, which has been going on for 3 years. The bed is blown out, a literal pit on one side, causing the person to be stuck in one position. Every employee we have encountered has been phenomenal. The housekeeping staff do a great job.
Stayed 1 night in May 2022

6/10 Okay

Tyler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Tore up. Staff was friendly.
Looked like the hotel was undergoing a remodel. Wasn’t stated when we booked. Room was old and outdated. Dangerous nails for my 2 year old exposed on the carpet tack strip. Baseboards tore up. Probably should have quarantined the rooms they were working on, instead of renting them out. Would have been the right thing to do. Overall high price for a substandard stay. Staff was friendly and nice.
Stayed 1 night in May 2022

General hotel information

Reasons to Book
Nice Bathroom & Comfortable Beds
Star Rating
2.5
Nearest Airport
Chicago, IL (ORD-O'Hare Intl.)
Address
1780 Capital St, Elgin, IL