Ratings based on 398 Verified Reviews

4.4 out of 5
84% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 25, 2017
excellent in all respects, excellent in all respects, excellent in all respects
Comment from Hotel Management
Jul 25, 2017 by hratch, Hotel Management
Thank you for being our guest. Hratch Basmadjian General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing 😉 We drive from Virginia

Posted Jul 4, 2017
Excellent location , we had a great time . Great restaurant downstairs
Comment from Hotel Management
Jul 4, 2017 by hratch, Hotel Management
Thank you for being our guest. Hratch Basmadjian General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia / US

Awesome place to stay!!

Posted Jun 10, 2017
Great place to stay!! Very clean, great friendly staff, great food and service.☺❤
Comment from Hotel Management
Jun 11, 2017 by hratch, Hotel Management
Thank you for your feedback. We loved serving you and want to thank you for being our guest. Hratch Basmadjian General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from San Juan, PR

Just a couple of details

Posted May 28, 2017
Pros: Friendly, helpful staff and pretty good food available on premise at a reasonable rate.
Cons: Better choice of pillows, closer attention to room service. Definitely find a bigger place for the fittness room.
Location: There are several nice restaurants within short driving distance, and also plenty of the standard franchise options. Chicago is about an hour away.
Overall, one of the better economy business hotels I have stayed at. The staff is very helpful, friendly, and provide a and really good service. The hotel facilities are in very good shape; it looks nice and clean, brightly lit, and welcoming. The breakfast buffet is one of the better ones for the standard "continental" fare. Fresh ingredients freshly cooked, and a reasonable variety of choices, including the relative rarity of plain yogurt. If you don't get the breakfast-included reservation (make sure you check), the buffet is reasonably priced. The hotel's restaurant, Bennigan's, includes a wide variety of choices for lunch and dinner: quality food, generous portions, and reasonable prices. My only peeves were that in a week's stay, one of the days for some reason the room was not made up. There also seemed to be some issue with the bathroom's hot and cold water mix. Sometimes it came out very hot, sometimes tepid. Also, this hotel partakes in the, in my view baffling and annoying, trend of supplying only big fat pillows. I suppose a lot of people like them, but those of use who prefer thinner pillows are stuck with no choices and a less than comfortable sleep. My final peeve is that while the fitness room is clean and well enough furnished, it is rather small and cramped. I can imagine that it can get very uncomfortable if a more than five or so people choose to use it a the same time. Other than that, I found this hotel to be a very good value for money.
Comment from Hotel Management
May 31, 2017 by hratch, Hotel Management
Thank you for your feedback. We loved serving you and want to thank you for being our guests. Hratch Basmadjian General Manager
5 out of 5
by A verified traveler

Posted May 15, 2017 on Hotels
Comment from Hotel Management
May 17, 2017 by Hratch, Hotel Management
Thank you for being our guest. Hratch Basmadjian General Manager
5 out of 5
by TJ

Posted May 14, 2017 on Hotels
I loved it, we will definitely stay here again.
Comment from Hotel Management
May 16, 2017 by Hratch, Hotel Management
Thank you for being our guests. Hratch Basmadjiaan General Manager
1 out of 5
by A verified traveler

Playing stupid

Posted May 8, 2017
We supposed to have complimentary breakfast with our room which I'm glad they played stupid and refused to accommodate us and end up going accrose the street for a wonderful breakfast.
Comment from Hotel Management
May 10, 2017 by hratch, Hotel Management
Thank you for your feedback. We are truly sorry for the issues you experienced,we are continuing in our efforts to make sure that all reservations are being quoted and made properly to avoid future incidents with our breakfast packages. Thank you for being our guests. Hratch Basmadjian General Manager
5 out of 5
by Timothy T

Posted May 1, 2017 on Hotels
Comment from Hotel Management
May 3, 2017 by Hratch, Hotel Management
Thank you for being our guest. Hratch Basmadjian General Manager
5 out of 5
by Scott

Posted May 1, 2017 on Hotels
everything was great
Comment from Hotel Management
May 3, 2017 by Hratch, Hotel Management
Thank you for being our guest. Hratch Basmadjian General Manager
5 out of 5
by Jamie

nice hotel

Posted Apr 19, 2017 on Hotels
very nice. No complaints. easy accessible to town.
Comment from Hotel Management
Apr 21, 2017 by Hratch, Hotel Management
Thank you for being our guest. Hratch Basmadjian General Manager