Ratings based on 122 Verified Reviews

3.9 out of 5
69% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveler from Wichita Falls, TX

Stayed for Ragnar, and had a great run.

Posted Apr 5, 2017
Check in went great and stay was wonderful. We stayed one night but it is a great staff and hotel.
1 out of 5
by A verified traveler from Brownwood

Not up to holiday inn express standards

Posted Feb 23, 2017
Cons: Have a franchise rep make a visit
Hotel was sold out, but not because it was nice. It must be in a good location. It was dirty, smelled, and just not what you would expect from a Holiday Inn Express. Vending machines didn't work. Bathroom shower was cheap remodel. sheets smelled. Hotel staff was just getting through the day.
4 out of 5
by Luis

Very good overall experience.

Posted Jan 11, 2017 on Hotels
Very good overall experience. Place was very clean, staff was courteous and breakfast was fresh and hot. Only problem was the parking or lack there of. If the hotel fills up you will have to park your vehicle at the adjacent strip mall.
3 out of 5
by Michael

This traveler left a rating score only Posted Jan 6, 2017 on Hotels
5 out of 5
for Everyone
by A verified traveler from austin tx

Staff was wonderful!

Posted Dec 30, 2016
Nice and clean and friendly, helpful staff. I would stay here again. Breakfast hot, fresh and delicious too! I loved the spacious room. Hotel is an older hotel but very nice and comfortable. Staff here makes the difference.
4 out of 5
by A verified traveler

Clean, Friendly staff, great breakfast

Posted Dec 20, 2016 on Hotels
Really nice property in a small tow. As good as any metropolitan located hotel.
5 out of 5
by A verified traveler

Posted Dec 10, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Dec 6, 2016 on Hotels
We were there for Country Music at the Old Coupland Inn & Dance Hall. Had a great time. This hotel was reasonably close & convenient since there was no place to stay at the tiny little town of Coupland.
2 out of 5
by A verified traveler

Ok....below avg HIE...

Posted Oct 9, 2016 on Hotels
Below avg HIE...rooms could be cleaner and mold smell in first floor rooms (we had two). Okay for a single night. Might be better after upcoming renovation.
2 out of 5
by A verified traveler

Sketchy Area

Posted Oct 4, 2016
Pros: Nothing
Cons: Everything
Location: I would if I didn't have to run away from bed bugs
Overall, this hotel seems ok, clean and pleasant enough. You walk into somewhat up-dated lobby that appears clean. The girl at the front desk was ok, nice. We stayed in room#117 where we found several crickets all over the bathroom floor (dead and alive), although, it seems like the room was clean. Well..............full of bed bugs though. We were offered another room but, obviously, we didn't, not with those creepy crawlies in our beds! Now I need to request a refund with Expedia since it was booked through them. Let's see how easy that will be :( Disgusting! Oh, and the Mexican restaurant next door serves, possibly, the most terrible Mexican food EVER!
Comment from Hotel Management
Oct 6, 2016 by Charles A, Hotel Management
Thank you for your candid review. Please accept my sincere apology for the inconvenience you experience during your recent stay. Crickets are a major part of our Eco System during this time of the year. We do our best to prevent and control their infestation during this time of the year. Its now over so our guest and the city can rest gain. We hope to see you again in the future.