Ratings based on 703 Verified Reviews

4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Salzburg hotel

Posted Jul 24, 2017
Pros: Nice dining and bar area
Cons: Bedrooms need modernising
Room decor very dated and in need of a refurbishment
Comment from Hotel Management
Jul 25, 2017 by Katharina Hufnagl Quality management, Hotel Management
Dear Anonymous! We really appreciate that you took the time to share your impressions about your stay with us. We are pleased that we were able to convince you of our new bar and reception area. We regret even more that you were not satisfied with the room. If we are not fully booked, we offer our guests to change the room, in order to find the right one. We hope we may welcome you again sometime in our hotel. Best regards from Salzburg
4 out of 5
Recommended
for Everyone
by A verified traveler

Ok for the price

Posted Jul 8, 2017
Good location. The room is ok except there was a fly in the bath room. Hotel staff was not very easy to talk to. But their breakfast was super good.
Comment from Hotel Management
Jul 25, 2017 by Katharina Hufnagl Quality management, Hotel Management
Dear Anonymous, thank you for your comments upon your stay. It is nice to read that you have always reached your desired destinations quickly and easily from our hotel. We apologize for the lack of communication with the pesonal. Finally, it is fantastic to see that our breakfast made up of regional and biological products tasted good. We hope we may welcome you again in our hotel! Best regards from Salzburg,
5 out of 5
by Agnes

Posted Jun 16, 2017 on Hotels
The hotel is close to the train station. Room is big for triple share and the breakfast was very nice
Comment from Hotel Management
Jun 28, 2017
Dear Mrs. Agnes, thank you for sharing a wonderful feedback from your recent experience at our hotel! Your positive praises about our breakfast and our room size is very much appreciated! In addition, we are pleased that you have always been able to reach the desired destinations quickly due to our excellent position. We hope we may welcome you again sometime. Best regards from Salzburg, Katharina Hufnagl Quality management
5 out of 5
by Kuan U

This traveler left a rating score only Posted Jun 13, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Good for quick stopover

Posted Jun 3, 2017 on Orbitz
Worked out very well. A little far from old city Blah, blah, blah
Comment from Hotel Management
Jul 3, 2017 by Katharina Hufnagl Quality management, Hotel Management
Dear Anonymous, thank you for staying with us and for your review. It is just a short walk from the hotel to the train station. From there all busses run to the old town. Another possibility is to walk along the river, which is recommended because of the view direction to the old town. We thank you for your time and are looking forward to welcoming you again sometime. Best regards from Salzburg
5 out of 5
Recommended
for Everyone
by A verified traveler from Sheffield

Nice hotel and close to train station

Posted May 28, 2017
Pros: Staff were friendly, hotel was nicely decorated and breakfast was good.
Cons: Air-conditioning for attic rooms which became too hot at night.
Location: Close to train station
The hotel is beautifully decorated and clean. There is a nice and spacious lobby area with a bar. The breakfast selection was great which included hot and continental breakfast. It's close to the train station, so it is on the opposite side of town from the old town. Be prepared to walk around 20-25 minutes to get to the old town. The walk is lovely though, along the river. If your feet are tired, you can always catch a bus from the train station nearby into the main part of the city. We had the attic room which unfortunately became so hot at night as we had warm temperature when we were there. There is a celing fan which is quiet enough on low speed. It was too noisy to leave the window open at night. We booked a double bed but got twin beds which were put together.
Comment from Hotel Management
Jul 3, 2017 by Katharina Hufnagl Quality management, Hotel Management
Dear JR, thank you for your comments upon your stay. At our breakfast, it is important to offer a balanced range of regional and biological products - fantastic, that it tasted good! We also thank you for your feedback concerning your booked economy room. This year it was unusually hot and we regret the resulting heat. The next time I would like to recommend you a standard room courtyard, these are quiet and equipped with a air condition. We have only single beds, which are separated and put together due to flexibility. Finally, we thank you for the praiseworthy words to our staff as well as the newly designed lobby & bar area. We hope we may welcome you again sometime in our hotel. Best regards from Salzburg
4 out of 5
by MANUEL JR

Posted May 10, 2017 on Hotels
The hotel is very near the train station which is at the centre so very convenient. The staff were kind enough to help us with the tours we wanted to take as well as helping us move around by giving good instructions on how to access the bus system. The breakfast which was part of the price was very good and adequate with good choices. The family has a wonderful time and everyone was happy with our stay in Salzburg short as it may be. Good value overall
Comment from Hotel Management
Jul 3, 2017
Dear Manuel Jr., thank you so much for your unmistakably positive feedback! We are very happy you and your family have enjoyed your stay with us. We hope we may welcome you all again sometime in our hotel. Best regards from Salzburg, Katharina Hufnagl Quality management
5 out of 5
by Mark

Posted May 1, 2017 on Hotels
Super hotel, well maintained. c20mins pleasant walk from city centre. Excellent breakfast.
5 out of 5
by Michael

This traveler left a rating score only Posted Apr 11, 2017 on Hotels
5 out of 5
by Cheryl

Clean, friendly, great value. Highly recommend it

Posted Mar 22, 2017 on Hotels
We were given a friendly welcome. The staff at reception were always ready to assist us with our enquiries regarding sightseeing. Our suite was spacious, clean and well equipped. We enjoyed a tasty breakfast with a variety of food to choose from.
Comment from Hotel Management
Apr 14, 2017
Dear Cheryl! Thank you for sharing a wonderful feedback from your recent experience at our hotel. Your positive praises abour our breakfast and our staff are very much appreciated! In addition, we are pleased that you were satisfied with your suite.We are looking forward to welcoming you again. Best regards from Salzburg, Katharina Hufnagl Quality management