Ratings based on 718 Verified Reviews

4.0 out of 5
83% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from kuwait

AC not working & hotel staff doesn't help you

Posted Aug 12, 2017
Self serving with my luggage and fixing the AC !! Even cleaning the room was difficult for them ! Slow service & the food is terrible!
3 out of 5
by A verified traveler

Posted Jul 26, 2017
Mechanical didn't work - a/c in one of the rooms didn't work and after request to fix and being gone for entire day, not a word. Air conditioning still didn't work and no explanation nor offer to change rooms.
Comment from Hotel Management
Jul 31, 2017 by Christina Rauter, Hotel Management
Dear guest, many thanks for your constructive feedback! Please be informed that our AC is on the highest standard that is locally available. Unfortunately ACs here in Europe are not as strong as they are in the US or arabic countries. I am very sorry that obviously this has not been communicated to you in the right way. However I still hope that we may welcome you again in the future! Kind regards Christina Rauter PA to General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, Ca

Some small problems

Posted Jul 17, 2017
The hotel was ok. Good: big room Bad: 1. Shower curtain was too short or was placed too high that all shower water came out of bathtub area 2. Internet speed was fast, however, once you are outside of the hotel and comes back to hotel Internet does not work, but the hotel reset that every morning 6 am, so careful. I brough the issue to hotel staff and they do not know.
Comment from Hotel Management
Jul 27, 2017 by Christina Rauter, Hotel Management
Dear Sung on, many thanks for taking the time to share your experience with us! The points you're mentioning will immediately be checked and we will find solutions wherever possible. It would be nice if we may welcome you again in the future! Kind regards Christina Rauter PA to General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

About a 15-20 minute walk to the center

Posted Jul 8, 2017
The hotel was nice and clean. Great gym and a nice indoor pool.
Comment from Hotel Management
Jul 27, 2017 by Christina Rauter, Hotel Management
Dear guest, thanks a lot for your friendly comment! I am happy to see that you enjoyed your stay with us and I'm looking forward already to your next visit! Kind regards Christina Rauter PA to General Manager
3 out of 5
by A verified traveler from los angeles, ca

lack of cleanliness.

Posted Jul 8, 2017
Bathroom smells like drainage. It is a bit disappointing.
Comment from Hotel Management
Jul 27, 2017 by Christina Rauter, Hotel Management
Dear guest, thanks a lot for your rating and this information. We will check on that issue immediately and find a solution. I hope that all the rest was ok and that we may welcome you again in the future! Kind regards Christina Rauter PA to General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

A Hotel nearby FORUM 1 Shopping Mall and McDonalds

Posted Jul 2, 2017
Pros: An American style hotel nearby Shopping Centre.
Cons: Room is quite narrow.
Location: FORUM 1 Shopping centre, McDonalds, '3' Prepaid Card, LIBRO, Glossary store.
The only disadvantage is that it’s not near the most sightseeing points about Mozart which you have to take bus for 4 stops. Strongly recommend to book this hotel if you get used to American style hotel.
Comment from Hotel Management
Jul 27, 2017 by Christina Rauter, Hotel Management
Dear Tony, thanks a lot for your friendly feedback! It's nice to see that you enjoyed your stay at our hotel and that you could also profit from our location. We appreciate your recommendation a lot and hope that we may welcome you again in the future! Kind regards Christina Rauter PA to General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from CA

Great stay at Wyndham

Posted Jun 27, 2017
The Hotel is very nice, rooms are bright and large and very comfortable. Close to the rail station. You can catch a bus to the main center. You can also walk and reach the center in 10 minutes. I would stay at this hotel, again.
Comment from Hotel Management
Jun 30, 2017 by Roland Mittermair, Hotel Management
Dear MH, many thanks for the great feedback! I appreciate that you took the time to share your positive experience with us and I'm very happy to see that you felt so comfortable! I'm looking forward to your next visit! Kind regards Roland Mittermair General Manager
5 out of 5
by Murray

Very nice.

Posted May 22, 2017 on Hotels
Very nice hotel. Alot of tourist groups. The room was very nice. The staff was excellent. We had a rental car, but much easier to leave it parked and hotel and walk to all of the sites in town.
Comment from Hotel Management
May 30, 2017 by Roland Mittermair, Hotel Management
Dear Murray, many thanks for taking the time to share your positive experience about your last stay with us. I'm happy to see that you felt that comfortable and I'm looking forward to your next visit! Kind regards Roland Mittermair General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Very nice hotel.

Posted May 10, 2017
Very nice hotel close to train station and bus depot. Room was newly renovated and exceptionally clean. It is a 20 minute walk into the old town of Salzburg which was great for us. The bartenders were friendly, the front desk staff were very helpful and the room cleaners were wonderful. The last 24 hours there was a sewer smell in the bathroom, not sure if this happens often. We would definitely recommend this hotel.
Comment from Hotel Management
May 16, 2017 by Roland Mittermair, Hotel Management
Dear Susan, thanks a lot for your friendly feedback. I'm delighted to see that we have been able to meet your expectations. Hopefully we may welcome you again soon! Kind regards Roland Mittermair General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

Nice hotel. Breakfast buffet is a rip-off.

Posted May 8, 2017
The hotel was very nice and in a great location. They breakfast buffet was 19 Euros a person and was not that good. Overall, I would be happy to stay there again.
Comment from Hotel Management
May 16, 2017 by Roland Mittermair, Hotel Management
Dear John, thanks a lot for your nice feedback. I'm happy to see that we have been able to meet your expectations. However it's a pity that you didn't like our breakfast offer. Most of our guests enjoy the buffet a lot. Maybe we can assist you with our additional products when you visit us next time! Kind regards Roland Mittermair General Manager