Ratings based on 153 Verified Reviews

4.0 out of 5
82% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Location Location Location

Posted Aug 28, 2017
Pros: Location and breakfast
Cons: Furniture, rugs, wall art, lobby, bathrooms, and smell.
Location: Near Elizabethtown College.
This is the only hotel very close to Elizabethtown College. It is over priced and needs updates. Our room on this visit smells strongly of urine. The staff is friendly but the front desk staff was outside smoking when we got there. The rooms are very basic and a mix match of furnishings from two different decades. On the good side, the Location is quiet and safe. The rooms have a refrigerator and while it smelled, it appeared clean. The bed and pillows were comfortable.
Comment from Hotel Management
Aug 29, 2017 by Rose S., Hotel Management
Dear Guest, Thank you for your comments. Please accept my sincere apologies that you were not completely satisfied. We appreciate you making us aware of these issues. We strive to make each guest's stay comfortable and enjoyable. Thank you again, and have a great day!
4 out of 5
by Christine

Posted Aug 23, 2017 on Hotels
This Holiday Inn Express is older than many of the others we have stayed in.
3 out of 5
by A verified traveler from Cincinnati

Old and oudated

Posted Aug 19, 2017
Pros: Proximity to the college.
Cons: Rooms
Location: The college
The room was small and the bathroom consisted of a tub and a toilet. The sink was out in the main room making for awkward and sometimes embarrassing situations. The room also smelled heavily of cigarette smoke even though it was a non smoking facility. The bed was comfortable but my roommate woke up nauseous from the intense smell.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Posted Aug 19, 2017
Nice hotel room, very clean and convenient location.
Comment from Hotel Management
Aug 21, 2017 by Erin F, Hotel Management
Dear Guest, Thank you for your feedback on your stay. Glad that you found our property to be clean and convenient. Have a great day.
4 out of 5
by Jeff

Room for 6 is crammed into a regular sized room.

Posted Aug 12, 2017 on Hotels
We picked the hotel for it's convenience to Hershey Park and the Amish country in Lancaster. The room fit the basic needs, but I would not categorize it as a Holiday Inn "Express." We were booked into a room for 6 people. The room was the same size as any other room we have stayed in for 4 people, but there was the inclusion of a pull out couch. Once you put in the 2 beds and one couch to the small room, it left no space to hold a table or coffee table. Our choices were to prepare sandwiches and eat on either the beds or floor. The only counter space to hold things were covered by the TV. It suited our needs for a place to sleep and shower.
5 out of 5
by Carmen

Posted Aug 2, 2017 on Hotels
due to location it was not possible to walk to dinner.
4 out of 5
Recommended
for Everyone
by A verified traveler from nj

Convenient! Close to highway.

Posted Jul 30, 2017 on Orbitz
It was pleasant and very convenient for people doing Sight and sound and Hershey Park. !!!
5 out of 5
by mickey

awesome hotel, near Hershey Park

Posted Jul 25, 2017 on Hotels
The staff was helpful, the hotel is clean, full free breakfast, close to Hershey park but good rates. No pool but if your going to Hershey they don't need it. Also good for a business stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2017 on Orbitz
Room was clean but cramped. Not enough space for 4 people to get around comfortably.
5 out of 5
Recommended
for Everyone
by A verified traveler from Rochester NY

Perfect hotel for our needs .

Posted Jun 13, 2017
Pros: The staff was very accommodating,the grounds very nice ( for the dogs) . Good breakfast & the room satisfied our needs. Very quiet at night .
We needed a hotel close by to attend a memorial service in Elizabethtown for a recently passed friend and to pick up her dog to take over ownership . Everything worked out fine and the hotel staff was very nice to us. For dinner we ordered takeout from a nearby pub and grill who delivered it right to our door ( not cheap but worth it)
Comment from Hotel Management
Jun 15, 2017 by Rose S., Hotel Management
Dear Guest, Thank you very much for your kind comments. We sincerely appreciate it! I will be sure to make my staff aware of your kind word. Thank you again, and have a wonderful day!