Ratings based on 16 Verified Reviews

3.0 out of 5
60% of guests recommend
3.3 Room cleanliness
3.7 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Escondido, CA

good value-decent room

Posted Aug 2, 2017
Small maintenance issues, including broken dead bolt
Comment from Hotel Management
Aug 23, 2017 by mannygull65gmail.com, Hotel Management
thank you for staying with us .we will try our best to fix the maintenance issues you guys mention.hoping to stay with again.thanks
4 out of 5
by A verified traveler

Posted Jun 23, 2017 on Hotels
Comment from Hotel Management
Jun 26, 2017
thank you so much .looking for staying with us in future.
1 out of 5
by Mike

Posted May 24, 2017 on Hotels
No stopper for the bathtub - shower didn't work - reserved a king bed - they didn't have it - found a dog toy under the bed - room was not cleaned well at all - avoid
Comment from Hotel Management
Jul 6, 2017
we are trying best to update the cleaning standard in the motel.sorry for inconvenient on that day .looking forward to serve you thanks
3 out of 5
by Judi

sufficient

Posted May 21, 2017 on Hotels
a good value for one night passing cross-country. large room. a bit dicey neighbors, but seemed really no danger.
Comment from Hotel Management
Jun 16, 2017
thank you so much
4 out of 5
Recommended
for Everyone
by A verified traveler from ND

Older Budget Motel with Extras

Posted Mar 9, 2017
Pros: We liked the price and the easy room accessibility. We could park right outside our room which made loading and reloading super convenient.
Cons: The laundry was right next to our room and the washer against our wall thumped when it went into a spin.Happily, no one was washing late that night.
Location: We were just passing through, but we liked the feel of the town and the Route 66 Museum area looked interesting.
Though this is an older, well-used motel there were a number of pluses that offset its age. It was very clean, freshly painted, with excellent lighting, and with great water pressure. It was comfortably roomy and the beds were more comfortable than some of those we'd had in newer motels. And, the price was very reasonable.
2 out of 5
by Laura

bad stay

Posted Jan 1, 2017 on Hotels
This was a terrible place to stay their website is very misleading the price for a pet stay is not $10 it's 15 to 20 and they do not have a breakfast in the morning the plug-in was coming out of the wall bathroom door was broken and microwave is messed up the only thing good about this Motel is the man that works there he was very nice to us
Comment from Hotel Management
Jan 6, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding pet fee, it really depends on the size of the pet; then, complimentary breakfast is NOT affordable for the room with $35.00 room rate on your recent visit. Bathroom door, microwave & plug-in .I have shared your feedback with maintenance department to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Elk City. Kind regards, Jeeroy George, BS, MBA, CHA General Manager (Certified Hotel Administrator)
4 out of 5
by A verified traveler

Posted Dec 9, 2016 on Hotels
Comment from Hotel Management
Dec 13, 2016 by General Manager, Hotel Management
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Jeeroy George, BS, MBA, CHA General Manager (Certified Hotel Administrator)
4 out of 5
by A verified traveler

Posted Oct 27, 2016 on Hotels
Great deal for the price,desk manager was very friendly
Comment from Hotel Management
Oct 28, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey. We very much appreciate and value your feedback. Your survey responses will serve as encouragement to all of our staff It is always a pleasure to receive positive feedback. Sincerely, Jeeroy George, BS, MBA, CHA General Manager (Certified Hotel Administrator)
4 out of 5
Recommended
for Everyone
by A verified traveler from Henderson KY

Good value Stay

Posted Oct 22, 2016
Pros: The clerk was fast and friendly. Room had older furniture, but was clean.
Cons: Didn't have coffee available in the lobby at check out time.
Location: Plenty of stores and restaurants around
Comment from Hotel Management
Oct 26, 2016 by Jeeroy@ramadahays.com, Hotel Management
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Kind regards, Jeeroy George, BS, MBA, CHA General Manager (Certified Hotel Administrator
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Close to highway

Posted Oct 18, 2016
It's good for a overnight stay not many amenities. Should be a little bit cheaper. Stock of items in room such as towels etc.. not good
Comment from Hotel Management
Oct 20, 2016 by Jeeroy@ramadahays.com, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey .Allow me to apologize for failing to meet your expectations regarding enough towels in room on your recent visit. I have shared your feedback with housekeeping to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Elk City. Kind regards, Jeeroy George, BS, MBA, CHA General Manager (Certified Hotel Administrator)