Ratings based on 105 Verified Reviews

3.5 out of 5
64% of guests recommend
3.6 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 11, 2017
had a wonderful stay at this fine hotel staff were very friendly and the lounge was a very nice place to unwind breakfast was very good with everything you would want for the start of the day . would strongly reccomend this location to everyone in this area
Comment from Hotel Management
Sep 12, 2017 by RW, Hotel Management
Dear Guest, Thank you so much for taking the time to complete our survey. We appreciate your feedback. It's good to know our hard working staff and recent upgrades to our wonderful hotel is improving the quality of the experience our guests receive. We hope to see you back again soon! Ray Wilkins General Manager Clarion Inn Elk City
3 out of 5
by A verified traveler

Great amenities, if only they were kept up!

Posted Sep 11, 2017
Pros: Amenities advertised is what drew us to this stay! The rooms were clean and breakfast was good.
Cons: Amenities cleaned up, broken games repaired or removed, put SOME SORT OF HEATER in the dang pool!
My family was so excited to stay here! We did enjoy some putt-putt golf and a good breakfast! The atrium with golf and games was not well kept. The video games didn't work, broken ping pong paddles, given a ping pong ball to play foosball with, etc. The swimming pool was SO cold my tweens could never get acclimated to the pool (& they'll swim anywhere!) and my 3 year old only got in up to his stomach and got out because it "hurt". We were very disappointed that we couldn't enjoy the pool on our stay.
Comment from Hotel Management
Sep 13, 2017 by RW, Hotel Management
Dear Guest, Thank you for taking the time to complete our survey. We appreciate your feedback. We understand your concerns regarding the pool and I'd like to let you know that we just installed a new pool heater on Sunday afternoon. Already the water is much more comfortable and our guests are enjoying it. In regards to the other items you mentioned, I have not seen the broken paddles but I will make sure to correct them if I do. Have a good day! Ray Wilkins General Manager Clarion Inn Elk City
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 4, 2017
The pool was so cold the kids did not even want to get in, crickets all the bathroom in our room! One pillow on each bed and not enough towels
Comment from Hotel Management
Sep 6, 2017 by RW, Hotel Management
Dear Guest, Thank you for taking the time to complete our survey. We appreciate your feedback! We will take your review and share it with the staff to better serve our guests. Thank you and have a good day! Ray Wilkins General Manager Clarion Inn Elk City
1 out of 5
by A verified traveler from Australia

Disgusting and don't stay

Posted Aug 24, 2017
Pros: Nothing
Cons: Everthing
I would not and could not recommend this hotel to anyone - rooms were shocking and the restaurant food for dinner was good but shocking service and breakfast was disgusting. It is only a rating 1 hotel certainly no higher
Comment from Hotel Management
Aug 28, 2017 by RW, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are currently in the middle of remodeling so this will address the "shocking" concerns. We hope to see you again soon! Sincerely, Ray Wilkins General Manager Clarion Inn
4 out of 5
Recommended
for Everyone
by A verified traveler from Mountain Home, AR

On the road again

Posted Jul 10, 2017
Now that we are traveling again, it has been like coming home.Really nice place at a reasonable price. We used to meet at this hotel for family vacations. It was always great. The atrium activities and the pool were wonderful ways to occupy the kids while just relaxing.
Comment from Hotel Management
Jul 13, 2017 by RW, Hotel Management
Dear Jacque, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Ray Wilkins General Manager Clarion Inn
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2017
Pros: Good entertainment for kids and adults with miniature golf, pool and some games
Easy to get to from the interstate. Staff friendly and helpful. Pet friendly, a big plus
Comment from Hotel Management
Jul 6, 2017 by RW, Hotel Management
Dear Guest, Thank you for taking the time to complete our survey. We appreciate your feedback and your business and hope to see you back again soon! Have a great day!
4 out of 5
Recommended
for Families
by A verified traveler from Memphis, TN

Good place to stay with kids.

Posted Jul 5, 2017
Pros: Great place for kids. Inside hallway access to the room. Clean and nice. The hotel staff was professional, kind, and friendly.
Cons: The bathroom was outdated. The bathtub had scratches and stains, and really needs to be replaced.
Location: The location is very convenient for traveling. The hotel staff gave excellent recommendations of nearby restaurants.
Great location for traveling across country, nice indoor pool and indoor games for kids/families.
Comment from Hotel Management
Jul 5, 2017 by RW, Hotel Management
Dear DJ, Thank you for taking the time to complete our survey. We are so glad to know that you enjoyed your stay with us and we hope to see you again soon. I did want to inform you that we had already begun renovations on our rooms that includes the bathtubs! We hope to have them all completed by your next stay. Have a great day! Ray Wilkins General Manager Clarion Inn 580-225-6637
2 out of 5
by A verified traveler

Run down

Posted Jun 29, 2017
The hotel stank every where you went. The ice machines didn't work. The public bathrooms smelled like outhouses. The swim pool had many bugs floating in it.
Comment from Hotel Management
Jul 3, 2017 by RW, Hotel Management
Dear Renee, Thank you for leaving your feedback. We appreciate your time and business. We are currently renovating most of our wonderful hotel and the ice machines are part of that project. The bathrooms had been lined with paint thinner (which has an odor to it) but was clearly marked with signs that it was under construction. We again appreciate your business.
2 out of 5
by A verified traveler

Posted Jun 28, 2017
Bathroom was disgusting. This was certainly not a 3 star hotel.
Comment from Hotel Management
Jul 3, 2017 by RW, Hotel Management
Dear Guest, Thank you for taking the time to complete our survey. If you could be so kind as to inform me of what specifically was wrong with your bathroom? I'd like to correct this issue.
4 out of 5
by Mary

Posted Jun 21, 2017 on Hotels
Arrived late received courtesy call
Comment from Hotel Management
Jun 28, 2017
Dear Mary, Thank you for taking the time to complete our survey. We appreciate your feedback and will share it with our staff. Sincerely, Ray Wilkins General Manager Clarion Inn