Ratings based on 260 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from Texas
Perfect but priceyPosted Jul 26, 2016
Pros: Staff, accommodations, room size, quiet, security, pool. Everything was as it should be, and there's a bonus of a beautifu sunset over the mountains!
Cons: Price. But I know that is based on supply and demand and we booked the only available room.
Location: An easy ride to Cass when we woke up, especially with the nice continental breakfast. There were grocery stores nearby to replenish our trip supplies.
Everything was right except the price. We booked late, and I understand supply and demand. If the price I paid for one room for 12 hours was normal for a booking made weeks instead of days in advance, I wouldn't stay for that rate...$160 when fees and taxes were all factored in. Other than that, everything else was excellent, and I would give it five stars if it had been $120 or less. Ths really was the perfect stop for our family vacation. We needed an overnight rest stop and this was great! Plenty of room for our four boys (16, 16, 11 and 9) and my wife and me.
by A verified traveler from wv
Convenient to area attractionsPosted Jul 26, 2016
Booked this hotel as we were attending a nearby dinner show. Great location. Very clean and comfortable. Breakfast was perfect!
by Tim from Cleveland
It's okay.Posted May 16, 2016 on Hotels
TV/cable did not work. Called front desk and they were too understaffed to correct the problem. Room was pretty good though. I would stay here again.
by Kim from western PA
So-so placePosted May 13, 2016 on Hotels
The information given on the site was incorrect. It said Blackwater Falls was 24 miles away. Actually it's 43 miles away. Took us just over an hour to get there. The room could have been better. Two uncomfortable small chairs to sit on, no couch at all. The AC blew right on us and we were either freezing with just the sheet or roasting with the bed cover. Adjusting the thermostat didn't help. Wi-fi, free that it was, was pretty bad. No Verizon service in the area....Sadly this time our choice from Hotels.com was a disappointment.
Posted Apr 19, 2016 on Hotels
Posted Apr 11, 2016 on Hotels
by Sara from Elkview,WV
Will stay here everytime!!Posted Apr 11, 2016 on Hotels
Great room & price, breakfast was good and the kids loved the free cookies coming in.
Posted Mar 31, 2016 on Hotels
by A verified traveler
Nice HotelPosted Mar 21, 2016 on Hotels
This is a nice clean and updated hotel. Room was clean. No complaints
by Jared from Metz
Great place to stayPosted Feb 19, 2016 on Hotels
Everything was clean and well kept. The shower is huge, as well as the bed. The breakfast was fantastic, and way larger than I expected (the waffle bar and giant pile of bacon were great). There is a 24 hour coffee and tea bar in the lobby, which was a nice touch. The staff was very friendly.