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Reviews of Holiday Inn Express Hotel & Suites ELKINS, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites ELKINS, an IHG Hotel
50 Martin St, Elkins, WV

Reviews

9.0

Wonderful

Rating 10 - Excellent. 459 out of 706 reviews" "
Rating 8 - Good. 172 out of 706 reviews" "
Rating 6 - Okay. 49 out of 706 reviews" "
Rating 4 - Poor. 19 out of 706 reviews" "
Rating 2 - Terrible. 7 out of 706 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the pool was closed, besides that, it's a great place to stay.
Stayed 4 nights in Apr 2024

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Great breakfast. Room darkening shades.
Stayed 4 nights in Mar 2024

10/10 Excellent

Julia M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located for hiking trails, good restaurants, and friendly staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well taken care of felt like home. It was in walking distance of shops and restaurants
Stayed 2 nights in Mar 2024

10/10 Excellent

Dreama

Liked: Cleanliness
Friendly staff also an excellent complementary breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Shiela

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 7 nights in Feb 2024

10/10 Excellent

Juliana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so comfortable and the breakfast was great! Everyone was kind and helpful. Perfect hotel experience
Stayed 1 night in Feb 2024

8/10 Good

Marcel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Adam

Stayed 1 night in Jan 2024

10/10 Excellent

Lauren

Stayed 1 night in Jan 2024

10/10 Excellent

Destiny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Our trip was amazing. I'm from Elkins, and my mom used to work at this hotel when I was younger, so I know the area. The hotel was very clean, which is what I look for at a hotel. Michael (who worked the front desk) was wonderful and kind!
Stayed 4 nights in Dec 2023

6/10 Okay

deborah

Liked: Room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and accommodating with all of our needs. We actually had a very late check in,and the young lady was so kind when we asked for a room on the first floor.( the rooms were already assigned,) She pleasantly hooked us up nicely without hesitation. Are stays here are always great!
Stayed 2 nights in Nov 2023

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Curtis

Stayed 1 night in Nov 2023

10/10 Excellent

Felizitas

Stayed 2 nights in Oct 2023

2/10 Terrible

Cole

Stayed 1 night in Oct 2023

10/10 Excellent

Alison

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

wendy

Stayed 1 night in Oct 2023

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast area is way too small, perhaps 2 to 3 times too small. So, even with marginal occupancy, you may not find a place to sit to eat.
Stayed 2 nights in Oct 2023

8/10 Good

Karthi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall its nice place to stay
Stayed 1 night in Oct 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice but noisy
Clean, service was good. Was noisy. Could hear everything - people walking upstairs, kids yelling in the hallway, every time someone got ice from several rooms away from the ice machine.
Stayed 4 nights in Aug 2023

8/10 Good

Sandra

Traveled with family
Liked: Amenities
Very comfortable beds
Stayed 1 night in Aug 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Deana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were weird. You sat down & sank in. But not uncomfortable. Staff was very pleased. Overall room was good. Breskfast was fresher than most. Happy for price
Stayed 1 night in Jul 2023

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had trouble with plugs by bed had to wiggle them to get to work
Stayed 3 nights in Jul 2023

10/10 Excellent

Nevin

Stayed 1 night in Jul 2023

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool had a strong chlorine smell
Stayed 2 nights in Jun 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay there again
We stayed in a suite which was very nice. The staff was friendly and helpful.
Stayed 3 nights in Jun 2023

10/10 Excellent

carol

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best Holiday Inn we’ve stayed at!
Stayed 2 nights in Jun 2023

10/10 Excellent

Edith Maxine

Traveled with family
Liked: Cleanliness, staff & service
It was clean and well maintained. Great breakfast!
Stayed 1 night in Jun 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Priyanka

Traveled with family
Liked: Property conditions & facilities
It is ok
Stayed 1 night in May 2023

8/10 Good

Ralph

Stayed 1 night in May 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Holiday Inn Express in Elkins for one night. We were very happy with the staff and the cleanliness. Definitely would stay here again.
Stayed 1 night in May 2023

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
No complaints. Our stay was perfect!!! This was my second stay and both times were great. Staff was exceptional!!
Stayed 1 night in May 2023

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special kudo's go to the staff that prepared breakfast, especially the gentleman who walked around making sure all the food and the drink stations were full and cleaned up. We were there for a week and he did a tremendous job.
Stayed 1 night in Apr 2023

10/10 Excellent

suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean and comfortable. Pool was perfect, could have been tad warmer. Breakfast was more than expected
Stayed 1 night in Apr 2023

10/10 Excellent

Jose

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023