Ratings based on 47 Verified Reviews

4.1 out of 5
94% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
Recommended
for Everyone
by A verified traveler

The indoor swimming pool

Posted Dec 12, 2016
Pros: The beds and pillows are comfortable
Cons: The daily upkeep of the pool.
Location: It was easy and accessible off the freeway.
On Saturday afternoon during our stay we went down to the heated indoor swimming pool and two our surprise and disgust there were two small dead frogs floating in the pool.
Comment from Hotel Management
Dec 13, 2016 by Michelle M., Hotel Management
We do apologize. We discovered the issue and have since taken care of it and cleaned our entire pool area. On behalf of our entire staff we do apologize and hope you will give us another chance.
3 out of 5
Recommended
for Everyone
by A verified traveler

Rooms were roomy and comfortable.

Posted Nov 30, 2016
Cons: Smell of the hallway which is the first thing you notice when entering.
Once you get beyond the smell of the hallway, the rooms were quite nice. Roomy and comfortable. Nice breakfast with many choices.
Comment from Hotel Management
Dec 4, 2016 by Michelle M., Hotel Management
We appreciate your honesty and apologize if there was any odor in our hallways. We do hope you will give us another chance to earn your perfect 5 out 5 rating!
3 out of 5
Recommended
for Everyone
by A verified traveler from Siskiyou County, Ca

Posted Nov 13, 2016
Location: overnight stop over
Hotel room was fine- but old. Staff was helpful. Breakfast was poor. Rubber eggs.
Comment from Hotel Management
Nov 14, 2016 by Comfort Inn Staff , Hotel Management
We do apologize that you were not completely satisfied with your stay. We are always looking for ways to improve and your feedback is essential in doing so. We do hope you will stay with us again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from las vegas

Nice hotel. Well done.

Posted Sep 17, 2016
Staff friendly hotel. Clean and enjoyable stay. Hotel was easy to find and will stay at this one again.
Comment from Hotel Management
Sep 18, 2016 by Michelle M., Hotel Management
Thank you for your wonderful feedback. We love hearing from our satisfied guests.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

Clean room, spacious, very comfortable bed.

Posted Aug 13, 2016
Pros: Large clean room.
Cons: The showerhead in our bathroom had some minor lime buildup so the shower was not spraying straight.
Location: Close driving distance to downtown Elko with a reasonable number of restaurants nearby.
We stayed for one night at this hotel and everything either met or exceeded our expectations, especially for the very reasonable room rate. The king bed was very comfortable. The room overall, and the bathroom were very clean. Also, we liked that the room had a good amount of countertop and table top space compared to many other rooms we've stayed in.
Comment from Hotel Management
Aug 15, 2016 by Michelle M., Hotel Management
Thank you we appreciate your positive feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to freeway.

Posted Aug 2, 2016
Stayed one night on the way to Yellowstone with family. The hotel staff was kind to give me first floor room as I was traveling with toddler.
Comment from Hotel Management
Aug 3, 2016 by Michelle M., Hotel Management
Thank you. We appreciate your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2016
Our room was located next to the laundry room. Accordingly, we got to listen to the washing machine until about 11:00pm and again the next morning beginning around 6:00am. Not good! Otherwise, it's a nice facility.
Comment from Hotel Management
Jul 11, 2016 by michelle m. , Hotel Management
Sorry about any noise issues you had during your stay. The next time you stay with us be sure to ask for a room at the end of the hall. This section of the hotel tends a bit quieter. We do hope you decide to stay with us again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent place to stay for this price range.

Posted Jun 20, 2016
Nice hotel, great staff, room needs some maintenance and updating.
Comment from Hotel Management
Jun 21, 2016 by Michelle M., Hotel Management
We appreciate your feedback. Thank you for staying with us and we hope your next stay will be a perfect 5 out of 5!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2016
Pros: Staff and facilities.
Cons: Check out time
In Elko on business. Found Comfort Inn to be very comfortable. Hotel staff was very accommodating.
Comment from Hotel Management
Jan 28, 2016 by Michelle Mota, Hotel Management
Thank you so much for your feedback. We appreciate your time and look forwarding to having you stay with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable

Posted Jan 5, 2016
My only complaint during my 4 day stay is staff never replenished my towels or cleaned the room. As I was sleeping odd hours I'm not sure if I missed the cleaning window or if it is custom for service to not occur for long stays. I shouldn't have to call the front desk for a new towel.
Comment from Hotel Management
Jan 8, 2016 by Michelle Mota, Hotel Management
I do apologize, and appreciate you bringing this oversight to my attention. I will definitely look into this matter, and again apologize.