Ratings based on 78 Verified Reviews

3.1 out of 5
64% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Elko Junction

Posted Feb 6, 2017
Pros: It was close to the Elko Junction shopping center.
Cons: Preparedness.
Location: Downtown Elko is only about a 10 minute drive away so you really have your pick of the town for activities.
The front desk staff was very nice. However, the initial room that we had booked was not yet cleaned at 6:00 PM, so they had to send a maid after us to give us a different room key. The housekeeping staff work at all hours of the day, so you might hear a vacuum at 3 in the morning.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento, Ca

Good location, good hotel for the price

Posted Jan 17, 2017
Pros: Easy check-in, nice staff.
Cons: Upgrade the room décor a bit.
Location: Great location for travelers, right off I-80. I only stayed here long enough to sleep so I'm not sure what to do nearby.
Booked everything over the phone, including deposit. When I arrived, check-in was super simple. Room quality was good for the price. Bed was very firm, which was good for me but maybe not for others. Better than a Motel 6, not as good as a Hampton. I would stay here again though.
Comment from Hotel Management
Jan 18, 2017 by Terra Schuette- Sales Coordinator, Hotel Management
Dear Sarah, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.Best Regards, Terra Schuette- Sales Coordinator
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 12, 2017
Have stayed here a few time. It is a nice hotel. The staff is nice. The rooms are clean and comfortable. It is a little noise if you are not on the top floor.
Comment from Hotel Management
Jan 18, 2017 by Terra Schuette- Sales Coordinator, Hotel Management
Dear Guest, Thank you so much for posting a review of our property. It’s great to read that you had a great stay! I truly appreciate your kind comments regarding our friendly staff and comfortable rooms! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Redondo Beach, CA

Enjoyable

Posted Jan 10, 2017
A clean and pleasant place to stay! They also have a great workout room and jacuzzi.
Comment from Hotel Management
Jan 10, 2017 by Terra Schuette -Sales Coordinator, Hotel Management
Dear Duran, thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Warm Regards, Terra
3 out of 5
Recommended
for Other
by A verified traveler from San Francisco, United States of America

Affordable pet friendly night stay

Posted Oct 26, 2016
Pros: Dog friendly
Cons: Wi-if service. Functional TV.
Location: Walmart next door
Unfortunately, when I stayed at this hotel it was undergoing a remodel. The lobby was under construction and I originally thought it was closed and drove around looking for the entrance. Check-in was easy and pleasant albeit the mess. Room was clean and bed was comfortable. The TV did not have channels working and the wifi was also down. Not very pleasant staying in the room with nothing to do so I went to bed. Hopefully things will be better once construction is finished.
Comment from Hotel Management
Nov 1, 2016 by Terra Schuette- Sales Coordinator, Hotel Management
Dear Hieu, Thank you for taking the time to write a review of your stay. I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. The Remolding of our lobby is to enhance are guests check-in process.We are happy to let you know we have worked out the glitches with our Internet and cable provider so if given the chance the next time you are in the area we can provide you with a superior stay. Best Regards
2 out of 5
by A verified traveler from Nevada

Beds not good

Posted Aug 22, 2016
Cons: New beds!
Location: There is a movie theater within walking distance. There is a Denny's restaurant within walking distance, and also a Walmart. Close to airport.
The bed in my room was terrible. It was worn out and had a large bow in the middle of it. If you need a flat bed this place is not for you. Also, there was no TV guide and TV reception was marginal. What I did like was it was clean and hotel staff and workers were pleasant.
Comment from Hotel Management
Aug 23, 2016 by Terra Schuette- Sales Coordinator, Hotel Management
Dear Greg, Thank you for taking the time to write your review of our property, We really appreciate your comments regarding our pleasant staff I am pleased that you enjoyed our central and convenient location, We are in the process of changing out all our beds in the hotel with new Serta mattresses. So if given the opportunity I hope that you will give us another chance to provide you with a superior stay if you should be in the area in the future! Best Regards, Terra
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 20, 2016
Comfortable and clean and enjoyed use of the gym after long hours of driving.
Comment from Hotel Management
Aug 23, 2016 by Terra Schuette- Sales Coordinator, Hotel Management
Dear Guest, Thank you so much for posting a review of our property. It’s great to read that you had a great stay! I truly appreciate your kind comments regarding our Clean rooms! And that you enjoyed our Gym! Once more, thank you for posting your review. We look forward to having you visit with us again in the future Warm Regards, Terra
2 out of 5
by A verified traveler from California

Sbare minimum at best

Posted Aug 8, 2016
Pros: The wifi worked
Cons: A rebuild.
One bar of soap in the bathroom - no shampoo or conditioner. Cheap towels. It looked good and cosy in the pictures but the reality was old, cheap and barely maintained. The woman at the desk told me "no continental breakfast but there is a Denis across the road." Stay away unless you are desperate.
Comment from Hotel Management
Aug 10, 2016 by Terra Schuette - Sales Coordinator, Hotel Management
Dear D, Thank you for taking the time to leave a review. I am glad to hear the WiFi worked, We have taken many steps to ensure our internet is safe, and running up to speed. And no our property does not have breakfast included but there are many restaurants all within walking distance that offer a wonderful breakfast such as Matties, Denny's, & Donuts & More. Again thank you for your feedback. Best Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Idaho

Quiet location

Posted Aug 6, 2016
Pros: Reasonable rates, large room, friendly staff.
Cons: The lobby is very small with a narrow door into it. There is a nice drive up portico though...Odd combination of features.
Location: The motel is located on a hill and the drive into it is a switchback. You must drive to restaurants or shopping. Walking isn't really an option.
The room was large and very clean; the beds were comfortable; the hallways were narrow, but the stairwells were wide and carpeted though they needed cleaning. It had a nice exercise room. The parking lot was large but unkept. Cigarette butts were on the ground by the entrances around the container provided for them. We spent evenings in. There was one comfortable occasional chair with a foot rest and three small straight back chairs. Because there were three of us and the room was very large, at least one other comfortable chair would have been nice. But, we didn't ask so that can't be anyone's fault but ours.
Comment from Hotel Management
Aug 10, 2016 by Terra Schuette - Sales Coordinator, Hotel Management
Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our Lobby size, Our property will be doing some renovations in the next few weeks. We are expanding the size of our lobby with a new remodel to ensure a more comfortable check-in process for our guests. Thank you again, and we look forward to seeing you on your next trip to Elko. Best Regards, Terra
4 out of 5
Recommended
for Everyone
by A verified traveler from North Salt Lake, UT

Great for a short stay.

Posted Aug 2, 2016
Pros: Might seem strange to some, but; they had great TV and a remote we could read and understand how to use.
Cons: The beds are very hard. Would be nice if they invested in pillow top mattresses.
Location: Very close to restaurants, stores, etc.
No place like home when it comes to your own bed. However, we did enjoy our short stay. They were so kind to refund one day's reservation when my husband ended up in the hospital and we had to had to rush home the same night for emergency knee surgery. His surgery had nothing to do with the hotel.
Comment from Hotel Management
Aug 10, 2016 by Terra Schuette - Sales Coordinator , Hotel Management
Dear Meridee, Thanks for your kind words and compliments, Glad our t.v. and remotes worked well for you, nothing strange about that. Thank you very much for your kind comments and I hope to welcome you soon again. Best Regards,