Ratings based on 887 Verified Reviews

3.8 out of 5
82% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Gardnerville, Nevada

Nice hotel, central to my business needs.

Posted Nov 8, 2017
Pros: Location and comfort.
Cons: More solid bath mat getting out of the shower
Location: It met my business needs.
Easy to find and very comfortable. Location was central to my business needs.
Comment from Hotel Management
Nov 19, 2017 by Front Desk, Hotel Management
Thank you for your suggestion on the bath mat. I will speak with our house keeping staff to see what can be done. Please come and see us next time you are in town for business or pleasure.
5 out of 5
Recommended
for Everyone
by A verified traveler from san jose, ca

Great

Posted Nov 2, 2017
Impressed. Nice, clean and food was good. Stayed one night and experience was good.
Comment from Hotel Management
Nov 20, 2017 by Front Desk, Hotel Management
We are pleased to hear that you were impressed with your stay; and that you enjoyed our restaurants. Please come and see us again next time you are in town.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bozeman MT

Nice hotel and casino

Posted Oct 19, 2017
Great dinner restaurant. Very friendly and efficient staff at front desk and cashiers cage. Had dinner at their restaurant. Food and Service were excellent.
Comment from Hotel Management
Oct 26, 2017 by Larry D. Woolf; CEO, Hotel Management
Aspens!!! I agree. The staff is super friendly and accommodating. It is a nice atmosphere for most any occasion. Thank you for the nice comments. I will be sure to share them with the employees of Aspens. Regards...
5 out of 5
Recommended
for Everyone
by A verified traveler from salt lake city

Great stay after a long drive

Posted Oct 11, 2017
I like the red lion chain of hotels. I look forward to staying at Red Lion anytime. This one is nice in particular because it's such a welcome rest after a very long drive in rhe Nevada desert.
Comment from Hotel Management
Oct 11, 2017 by Larry D. Woolf; CEO, Hotel Management
Robert, thank you for choosing the Red Lion Hotel & Casino. We are glad to know that we are a welcome oasis to our guests traveling across the vast expanse of the Nevada desert country. We look forward to your next visit.
2 out of 5
by A verified traveler

Posted Oct 4, 2017
Casino and hotel staff completely incapable of ensuring guests are safe from harassment and threats of violence from locals. In fact, they seemed to have no interest in doing so. This despite the fact that a guest was stabbed in their parking lot a week before. Avoid at all costs.
Comment from Hotel Management
Oct 9, 2017 by Larry D. Woolf; CEO, Hotel Management
For clarification, there was not a stabbing in our parking lot. Our security guards responded immediately to break up a fight between guests in which a knife was thrown towards one of the security guards. The perpetrator was subdued, the Elko Police Department arrived within minutes of the incident and the perpetrator was arrested and charged with felony assault. We do provide reasonable coverage and we respond immediately to known threats and if necessary, we contact the Elko Police Department for assistance. We do all we can to insure guests and employee safety. As we all know and despite all security does, incidents do occur. Our security staff tries their best to maintain a safe and comfortable environment for all.
4 out of 5
by Bruce

Posted Sep 13, 2017 on Hotels
Comment from Hotel Management
Sep 15, 2017 by DaveZornesCEO, Hotel Management
Thank you Bruce for your 4 Star rating. We look forward to seeing you again soon!
4 out of 5
by Robert

Good rest stop

Posted Sep 7, 2017 on Hotels
Stopped to rest. Room was good. Wait staff needs training but overall good experience. I would stay here again
Comment from Hotel Management
Sep 11, 2017 by DaveZornesCEO, Hotel Management
Robert, thank you for the 4 Stars! I will share your comments with the food and beverage department. Please come and visit us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel and restaurant

Posted Sep 6, 2017
Pros: Very clean and comfortable
Very friendly staff and great stopping point between Salt Lake City and Reno.
Comment from Hotel Management
Sep 7, 2017 by David R. Zornes; CEO, Hotel Management
Thank you for the 5 Star Rating. We look forward to seeing you again soon on your next trip through!
4 out of 5
by A verified traveler

Posted Aug 31, 2017 on Hotels
Comment from Hotel Management
Sep 4, 2017 by DaveZornesCEO, Hotel Management
Thank you for the 4 Stars. We look forward to seeing you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from NV

Clean and comfortable

Posted Aug 31, 2017
Pros: Clean, comfortable room and beds. Large bathroom counters.
Cons: No complaints.
Location: Hunt, fish and sightsee.
Quick and accommodating staff. Room was clean, roomy and bed was excellent. Payed a lot more at other notes for a lot less.
Comment from Hotel Management
Sep 1, 2017 by David R. Zornes; CEO, Hotel Management
Thank you Hal for 5 Star review. Glad to hear you had a great stay with us. Hope your hunting, fishing and/or sightseeing excursions went well. Looking forward to seeing you again soon!