Ratings based on 409 Verified Reviews

4.3 out of 5
76% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Aug 13, 2019
The staff were all extremely welcoming, nothing was a bother to them.
Comment from Hotel Management
Aug 15, 2019 by Guest Relations Executive, Hotel Management
Dear Guest, A fantastic day from the sunny side of life! We do appreciate you for taking time & sharing your experiences here on Expedia based on your recent visit. Our diligent cinnamon ambassadors have always been our pride and joy in operating this industry. With your words of appreciation, it keeps them motivated to strive hard for excellence. Till next time, we wish you good luck and all the very best.
5 out of 5
by A verified traveler

Posted Aug 5, 2019
Amazing snorkeliing on house reef but could improve All Inclusive offer to include minibar drinks and more cocktail options that you got with Premium All Inclusive.
Comment from Hotel Management
Aug 7, 2019 by Guest Relations Executive, Hotel Management
Dear Guest, A fantastic day from the sunny side of life! We do appreciate you for taking time & sharing your experiences here on Expedia based on your recent visit. The island is one of the best in matters of snorkeling and diving activities. It is a delight to hear your fantastic underwater experience. We appreciate your feedback on areas you felt could use improvement as we continuously do our best to provide the best quality service to our guest. We wish you good luck and all the very best.
4 out of 5
by A verified traveler

Posted Jul 14, 2019
The only dissapointment were the waiters at the restaurant particularly in the waterbungalow. I never encountered such bad attitude of waiters in resorts and hotels in my entire life even in a 2 star hotel. Hotel services were usually good and servers were pleasing and helpful.. except in ellaidhoo. And to think that we were guests in waterbungalow villas, but we were treated like we were just an annoyance to them. The other waiter seems to be annoyed answering my questions about the beverages on what are chargeable or unlimited, I mean I have to know what we paid for but he has such a bad attitude in addressing my clarifications and I never encountered anything like that even in just ordinary restaurants. And one time, we chose a table where to seat and it doesnt have placemats and utensils on it. The two waiters had nothing to do and seem to be playing blind not noticing that we will be having our lunch without utensils??? So I called one of them, and he angrily assembled the placemats and utensils on our table and even threw the table napkin in front of me.. yes! Threw! Again, first time experience. The place and cleanliness was excellent. The food are fine, the other staffs were polite and helpful especially those at the reception. The housekeeping were on point. My husband and I talked about going back here again but we changed our minds coz we dont feel good how we were treated by the waiters and I hope this will be addressed by the management.
Comment from Hotel Management
Jul 16, 2019 by Guest Relations Executive, Hotel Management
Dear Guest, A fantastic day from the sunny side of life! We do appreciate you for taking time & sharing your experiences here on Expedia based on your recent visit. Please accept our sincere apologies for any inconvenience caused. Your comments pertaining to our service lapses are noted and will certainly be taken on board as we strive to improve with each and every stay. Nevertheless, should you be traveling back to Maldives again, we wish you a better experience.
5 out of 5
by A verified traveler from New Zealand

Posted Jul 7, 2019
Great resort, very picturesque with great diving and snorkeling. Many great activities to get involved in. Would like to be able to get Fox news though.
Comment from Hotel Management
Jul 11, 2019 by Guest Relations Executive, Hotel Management
Dear Guest, A fantastic day from the sunny side of life! We do appreciate you for taking time & sharing your experiences here on Expedia based on your recent visit. It brings us great happiness to know that you had an enjoyable underwater experience throughout your stay. We wish you good luck and all the very best.
5 out of 5
by A verified traveler

Posted Jun 17, 2019
Comment from Hotel Management
Jun 19, 2019 by Guest Relations Executive, Hotel Management
Dear Guest, A fantastic day from the sunny side of life! We do appreciate you for taking time on rating us with a 5* review here on Expedia based on your recent visit. We wish you good luck and all the very best.
4 out of 5
by A verified traveler

Posted Jun 12, 2019
Comment from Hotel Management
Jun 13, 2019 by Guest Relations Executive, Hotel Management
Dear Guest, A fantastic day from the sunny side of life! We do appreciate you for taking time on rating us here on Expedia based on your recent visit. We wish you good luck and all the very best
5 out of 5
by A verified traveler from Singapore

Posted Jun 8, 2019
Outstanding staff, facilities, food and overall experience.
Comment from Hotel Management
Jun 9, 2019 by Guest Relations Executive, Hotel Management
Dear Guest, A fantastic day from the sunny side of life! We do appreciate you for taking time & sharing your experiences here on Expedia based on your recent visit. Our deepest gratitude for acknowledging our cinnamon ambassadors whom you have met along the way. Your compliments will certainly keep them motivated and inspire them to continuously strive for excellence. We absolutely could not wait for your return. We wish you good luck and all the very best
4 out of 5
by A verified traveler

Posted Jun 8, 2019
Rooms were comfortable and food was good .Dive shop very professional as well .Some aspects of the resort seemed a little dated and could use an upgrade .Other areas looked as though they'd been fixed up recently .
Comment from Hotel Management
Jun 9, 2019 by Guest Relations Executive, Hotel Management
Dear Guest, Warm Greetings from Ellaidhoo Maldives by Cinnamon! Thank you for taking time on writing us a review here on Expedia based on your recent visit. It brings us great happiness to know that you enjoyed your stay. We appreciate your feedback on areas you felt could use improvement. Rest assured that we are continuously doing our level best to provide the best facilities & services to our valued guest. We wish you good luck and all the very best.
5 out of 5
by A verified traveler

Posted May 22, 2019
Comment from Hotel Management
May 23, 2019 by Guest Relations Executive, Hotel Management
Dear Guest, A fantastic day from the sunny side of life! We do appreciate you for taking time on rating us with a 5* review here on Expedia based on your recent visit. Till next time, we wish you good luck and all the very best.
4 out of 5
by A verified traveler from Dallas, TX

Posted May 7, 2019
Expedia does not present deatils of all inclusive at this hotel. I was confused and embarrassed becouse they did not let me to eat at the resturant at the pool. I was told thet this resturant is only for the people in water willa. But in expedia there is no information about It.
Comment from Hotel Management
May 17, 2019 by Guest Relations Executive, Hotel Management
Dear Guest, A fantastic day from the sunny side of life! We do appreciate you for taking time & sharing your experiences here on Expedia based on your recent visit. We do apologize for any inconvenience caused, as we have informed all our guests upon arrival that the Malamathi restaurant is exclusive to those guest staying in our water bungalow rooms. However, there is a supplement applicable should anyone wish to dine there. Once again, it has been a delight to have you and we hope to see you again on your next visit. We wish you good luck and all the very best.