Ratings based on 162 Verified Reviews

4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington

Posted May 20, 2017
Beautifully renovated. The beds are awesome! Staff is nice and accommodating.
Comment from Hotel Management
May 23, 2017 by General Manager, Hotel Management
Thank you for reaching out to us to let us know how your stay was at the Best Western Plus Ellensburg. We always love hearing back from happy guests. We're glad that you like the changes we made to the hotel. Your comfort is our top priority and it's great to hear that you were comfortable in your room. Our team works hard to maintain such a high level of quality. We appreciate you letting us know our staff made a difference to you. Next time you want a wonderful, restful stay here in Ellensburg, please come look us up again. You'll always be welcome here!
5 out of 5
Recommended
for Everyone
by A verified traveler from l

Good place, handy for I90, downtown

Posted Apr 19, 2017
Nice hotel, 2 mins from freeway, 5 mins from downtown. Very friendly front desk staff, really good cookies on front desk at check in :)
Comment from Hotel Management
Apr 20, 2017 by GM, Hotel Management
Dear Matt, It warms our heart to know you loved our complimentary cookies! Thank you for your kind comments. It sounds like our convenient location close to both the freeway and downtown worked for you. Our friendly staff is looking forward to seeing you again, come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Ellensburg

Very comfortable

Posted Apr 7, 2017
Friendly staff, great room. Clean and co.fortable
Comment from Hotel Management
Apr 10, 2017 by GM, Hotel Management
We loved receiving your wonderful review of Best Western Plus Ellensburg Hotel! It made our day to know we provided you with the clean, comfortable accommodations and friendly service you deserve. It is our hope that the rest of your stay was just as enjoyable. Many thanks for your warm compliments, and we'll be honored to host you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tacoma, WA

Nice facility, conveniently located

Posted Apr 6, 2017
This was a great hotel! The staff was wonderful. The room was nice. Easy to get to from the freeway. Quiet. There were a few trains I heard, but only one during sleeping hours. Breakfast had a good selection. I enjoyed my room's jacuzzi tub.
Comment from Hotel Management
Apr 7, 2017 by GM, Hotel Management
We appreciate knowing how much you enjoyed your stay. It is always nice to hear our guests refer to us as a great hotel! We are happy to hear that you appreciated our hard working staff, your room, our convenient location, and the ability to quietly relax during your stay. We do apologize for any disruption from nearby trains, but we are pleased to know that it was not too bad. We feel like there is nothing better than a good breakfast to start your day and a nice relaxing soak in our jacuzzi tub to end it. Again, we're so happy you enjoyed your stay and hope you will be back soon for another visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Feb 28, 2017
Will stay there again. Good breakfast. Clean room.
Comment from Hotel Management
Mar 1, 2017 by GM, Hotel Management
Thank you for this positive review. We're so glad to know you would come back and see us again. Repeat guests are the best compliment we can receive. We're happy you arrived to a clean room and were able to relax during your stay. We hope our delicious breakfast was satisfying as you went on about your busy day! We look forward to your next visit!
5 out of 5
by Tom

Posted Feb 6, 2017 on Hotels
I would recommend staying at the Ellensburg Best Western.
5 out of 5
Recommended
for Everyone
by A verified traveler

Visiting our son at CWU

Posted Feb 5, 2017
We'll stay here again. Great aminities and close to school. Nice staff.
Comment from Hotel Management
Feb 6, 2017 by GM, Hotel Management
We will be pleased to welcome you back! Thanks for staying with us and for sharing your comments. Glad to hear you enjoyed our various amenities, hopefully that means you had the chance to relax in our hot tub! We look forward to your return!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Great staff

Posted Jan 29, 2017
Able to get work done and a short workout in a functional small gym.
5 out of 5
by Nancy

Very comfortable stay.

Posted Jan 22, 2017 on Hotels
The check in was very friendly. The room was clean. The beds were very comfortable with extra pillows. Lots of free breakfast choices. When we left, my daughter left her watch in the room. We got a call within 30 minutes of leaving letting us know. We were able to return and retrieve the watch at the front desk.
5 out of 5
by Sherri

Worth it.

Posted Jan 20, 2017 on Hotels
Nice hotel, great room, friendly staff- a really wonderful stay. Would gladly stay again.