Ratings based on 310 Verified Reviews

3.0 out of 5
48% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.2 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from graham, wa

Convenient but outdated

Posted Nov 19, 2017
The staff are here excellent and the hotel is very clean, but it is outdated and in need of renovation. The rooms with adjoining doors are not quiet at all. Ask for a room that has no door to an adjoining room. Hotel is convenient to downtown Ellensburg and the Interstate and restaurants. The breakfast offerings are very basic as the hotel’s restaurant is no longer in operation. A Starbucks is immediately next door, however, and opens st 5 am.
Comment from Hotel Management
Nov 19, 2017 by Mangement, Hotel Management
Thank you for your comments. We are soon starting our renovations to be able to provide a better hotel to our guests. We appreciate you staying with us.
3 out of 5
Recommended
for Everyone
by A verified traveler from Edmonds, WA

Inexpensive hotel close to Central University

Posted Oct 24, 2017
The staff was very friendly but the hotel is old and run down. The weight room was under construction and so was the restaurant. It was inexpensive though and they have breakfast that was ok. They are pet friendly too :)
Comment from Hotel Management
Nov 1, 2017 by Managment , Hotel Management
We appreciate your feedback. We apologize for the weight room and restaurant. We are soon starting our renovations, so that we may give our guests a better hotel. Thank you for staying with us.
2 out of 5
by A verified traveler from Seattle

What a dump

Posted Oct 21, 2017
Don’t go, it’s a dump. Simply said this place is beat up, old, I’ll maintained.
Comment from Hotel Management
Oct 23, 2017 by Managment, Hotel Management
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We have recently changed ownership and brands we are soon going under renovation, so we are able to give our guests a better hotel. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future.
2 out of 5
by A verified traveler

An ok experience

Posted Oct 12, 2017
Our stay at red lion was ok. The outside of the hotel looks fine, but the walls and carpet of the hallways look so tired, old, and shabby. They need to renovate this facility.
Comment from Hotel Management
Oct 14, 2017 by Management, Hotel Management
Thank you for your feedback. We appreciate you staying with us. We are working hard to provide a better hotel for our guests as we start our renovations soon.
1 out of 5
by A verified traveler from Kirkland wa

close to freeway

Posted Oct 12, 2017
Location: great
mold on tile in bathroom the faucet in bathtub leaks no fan in bathroom the sheets looked like someone had already slept in them woke up to soaked window due to condensation
Comment from Hotel Management
Oct 14, 2017 by Managment, Hotel Management
Thank you for your feedback. We apologize for the issues that you encountered during your stay. I have passed along your comments to our staff, so that we may improve our operation to prevent future occurrence. Thank you for staying with us.
3 out of 5
by A verified traveler from Seattle

Convenient for overnight stay close to Hwy

Posted Oct 10, 2017
Under renovation and folks getting a little rowdy. May be better once the renovation is done. Convenient for an overnight stay and close to the highway for an early morning to get back on the road.
Comment from Hotel Management
Oct 10, 2017 by Managment, Hotel Management
Thank you for rating our hotel. We apologize for the noise. We appreciate you staying with us.
2 out of 5
by A verified traveler from Pacific NW

Sadly in Need of Renovating

Posted Oct 9, 2017
Pros: One friendly front desk clerk and the location. It was close to the freeway entrance, restaurants, and gas station.
Cons: Everything else needed cleaning, updating, and replacing. Including the grumpy front desk clerk that worked during the day.
Location: Fairly quick trip to Central Washington University campus and downtown Ellensburg.
The Red Lion in Ellensburg was very disappointing. The only two positives were the location and the friendly, cheerful young lady working the front desk when we arrived. Unfortunately, she was replaced during the day by a grumpy young lady who couldn't even be bothered to look up when asked a question and who replied with one or two words. Our room smelled very strongly of cigarette smoke. The walls and ceiling were disgustingly dirty and dingy. The bed and bedding appeared to be updated, but everything else was just old and worn out. We looked all over the game room only to be told they no longer had one (then take down all the signs!). The fitness room was a joke -- three pieces of equipment, one broken and another one rusty. The pool was large and indoor, but appeared to have piles of dirt all over the bottom. Really not a place I would stay in again.
Comment from Hotel Management
Oct 13, 2017 by Management, Hotel Management
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, I apologize for the issues you encountered these are not what we want our guests to experience. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We are soon going under renovation, so we are able to give our guests a better hotel. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Ramon

Close to the freeway

Posted Oct 9, 2017
Nice older hotel. Close to highway 90 without being too close. Close to Central Washington University. The room has a refrigerator and microwave. They use the "fun size" pillows, but there were six of them in the king size bed. Since it was just me, that was plenty. Good sized room with a table and reclining chair as well. All the hotel staff I interacted with were very pleasant and helpful.
Comment from Hotel Management
Oct 10, 2017 by Management, Hotel Management
Thank you for your comments. We are happy to see you had a good experience. Thank you for staying with us.
3 out of 5
Recommended
for Everyone
by A verified traveler

Easy access from the highway.

Posted Oct 8, 2017
Needed a decent place on the way to Seattle. It was convenient and I the right location.
Comment from Hotel Management
Oct 16, 2017 by Managment, Hotel Management
Thank you for rating our hotel. We appreciate you staying with us.
2 out of 5
by A verified traveler from Ellensburg wa

Dirty hotel

Posted Sep 29, 2017
The room was dirty there was previous stains on the comforters the bathroom was way too small and found condom in tissue boxes behind one of the night stands that was visibly shown was not satisfied with my room at all
Comment from Hotel Management
Oct 6, 2017 by Manager, Hotel Management
Thank you for your feedback. We apologize for the issues you encountered in your room. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate you staying with us.